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  • Job Openings at a Leading Travel Company - Pause Factory Resources Limited

  • Posted on: 17 October, 2019 Deadline: 20 October, 2019
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  • Pause Factory Resources Limited - Our client, a leading Travel company in Nigeria seeks to recruit a competent and well experienced individual into the vacant position below:

    Ticketing and Reservation Officer


    Location: Victoria Island, Lagos
    Job Type: Full Time

    Job Description

    • Make professional and accurate travel arrangements for our clients including air and ground transportation reservations.
    • Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
    • Compute cost of travel and accommodations, using carrier tariff books, and hotel rate books, or quote package tour's costs.
    • Manage accounts assigned and ensure that all pending request are closed.
    • Contribute to revenue growth and profit margin of the organization.
    • Build and maintain cordial relationships with all clients; meet and strive to exceed quality and productivity goal.
    • Follow company procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR's) and profiles.
    • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by the company
    • Maintain awareness and adherence to our clients procedures, programs and policy guidelines
    • Provide industry updates as well as airline promotions to clients

    Job Requirements

    • Minimum Required Experience: 2-5 years.

    Minimum Qualification:

    • Bachelor's Degree/HND/OND.

    Desired Courses:

    • Marketing, Business Administration, Aviation, Transport Management.

    Other Requirements:

    • Should have a minimum qualification of OND
    • Must have at least 2-5 years working experience in a Travel Agency or Airline in similar capacity.
    • IATA certificate and experience on Fares and Ticketing.
    • Ability to use two GDS (Amadeus ,Sabre and Galileo)
    • Must be adaptable, problem solver and possess the ability to effectively communicate to both clients and new customers.
    • Good knowledge and usage of Microsoft Office and power point.
    • Have the ability to work under pressure.
    • Must be a team player.
    • Must be out-of-the-box thinker.
    • Self-motivator
    • Preferred candidate should reside on the Island.


    • Basic remuneration plus commission and other Benefits.

    go to method of application »

    Business Development Officer (Travels)


    Location: Victoria Island, Lagos
    Job type: Full Time

    Job Descriptions

    • Engage in market research in order to identify new business opportunities for the organization
    • Explain to potential customers about the various benefits offered by company products or services and following up so as to close the business deals
    • Drive business development and pitching to customers and investors the organizations business plans.
    • Respond to queries and complaints from clients as regards the company’s products; this should be done in a timely fashion
    • Develop business proposals for existing and new customers
    • Develop innovative strategies for retaining clients; this includes undertaking interviews in order to get feedback and incorporate it into the growth plan
    • Develop comprehensive knowledge about the business and its development practices, its marketing activities, prospective clients, and the trends for the industry
    • Participate in forums related to the industry; conferences and client discussions as a representative of the company
    • Determine cross-selling opportunities among different offices.
    • Develop database of client relationship management and utilize the result to manage customers and the mailing lists
    • Assist in the production of all marketing material designs and develop handle materials including company profile, events / program fliers, proposals etc.
    • Market all the products and services of the Organization to the public

    Job Requirements

    • Candidate must have 2-5 years work experience
    • Should possess minimum of Bachelor's Degree/HND in Marketing, Business Administration

    Knowledge, Skills and Competence:

    • Good organization skills.
    • Good time management.
    • Good communications skills (written and verbal)
    • Discretion.
    • Computer literacy
    • Accuracy and good attention to detail.
    • An ability to stay calm and tactful under pressure.
    • Self-motivation.
    • Knowledge of the use of Microsoft Office Suite.

    Attractive Basic remuneration plus commission

    Method of Application

    Interested and qualified candidates should send their Application Letter and CV to: clearly indicating the "Job Title" as subject of your mail.

    Note: Only qualified candidates will be contacted.

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