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  • Posted: Oct 17, 2019
    Deadline: Oct 31, 2019
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    Owens and Xley Consults is a Lagos based company that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Our Mission is to provide quality insights, tools and resources needed to build a sustainable business.
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    Retail Store Manager

    Job Description

    • He/she would be responsible for managing all facets of the business.

    Key Tasks and Responsibilities for the Role

    • Oversee daily retail store operations
    • Creates and implements relevant checklists
    • Hire and train staff, as needed
    • Supervise staff to ensure that staff actively carry out their roles
    • Ensure strict compliance and monitoring of organizational rules, policies and standards
    • Prepare daily sales reports
    • Ensure the business environment is properly cleaned at all times
    • Arrange for regular maintenance services for all equipment
    • Handle and resolve all customers’ complaints
    • Reconcile payments received with sales officer
    • Plan the distribution of inventory to retail stores
    • Work with the digital channel manager to effectively fulfill all online orders
    • Monitor logistics and distribution activities
    • Prepare delivery documentation and other related paperwork
    • Oversee space management and allocation

    Professional Qualifications/Experience
    Educational Qualification:

    • Minimum of HND/B.Sc in a related role

    Experience:

    • 2+ years’ experience in a similar role
    • Experience in the retail or fashion industry a plus
    • Compulsory skills required (E.g. must be proficient in Excel)
    • Proven integrity
    • Highly analytical, driven and focused.
    • High level of professionalism;
    • Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
    • Must have knowledge of business process and functions (finance, HR, procurement, operations etc.)
    • Proficient user of MS Office (MS Excel in particular)
    • Must be able to prepare management reports and correspondence
    • Good initiative, time and stress management skills
    • Leadership and organizational abilities
    • Interpersonal and communication skills
    • Problem-solving attitude
    • Keen eye for detail
    • Preferably lives within Island axis

    Renumeration
    N80,000/Month

    go to method of application ยป

    Sales Associate

    Key Responsibilities

    • The Sales Associate is responsible for driving sales by attracting new customers to the business
    • Build, grow and maintain relationships with new and existing customers to ensure increased businesses for the company
    • Providing outstanding customer service to clients
    • Maintaining an orderly instore atmosphere
    • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
    • Monitors competition by gathering current marketplace information on pricing, products, new products, and delivery schedules, sales techniques, etc.
    • Recommends changes in products, service, and policy by evaluating results and competitive developments.
    • Works with management to resolve customer complaints
    • Keep a profile of the current clientele of the business and regularly update the database
    • Works closely with the business development team to develop and implement marketing campaigns and strategies.
    • Introducing promotions and discount offers to customers
    • Cross-selling products to increase purchase amounts.
    • Contributes to team effort by accomplishing related results as needed.

    Requirements
    Educational Qualification:

    • HND/B.Sc/B.A.

    Experience:

    • 1-2 years experience as a sales rep or similar role is a plus
    • Experience in a retail outfit is a plus.

    Skills and Abilities:

    • Highly analytical, driven and focused.
    • High level of professionalism;
    • Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
    • Basic knowledge of accounting
    • Must have a positive and respectful attitude
    • Strong selling skills
    • Good written and verbal communication skills
    • Must have sound judgment
    • Must pay great attention to detail
    • Must be service-minded.
    • Must present herself and act in a manner that is appropriate in order to protect the organization’s image and reputation at all times.

    Work Conditions

    • Candidate must reside around Lekki
    • Might be required to work outside the store

    Salary
    N40,000 - N50,000 per month.

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitment@owensxley.com using the "Job Title" as the subject of the email.

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