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  • Assistant Service Manager at Pilgrims Africa

  • Posted on: 15 July, 2014 Deadline: Not Specified
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  • Pilgrims Africa is inviting applications from interested and suitably wualified candidates for the following vacant positions:

    Assistant Service Manager


    - Must be resident in Abuja
    - Male or Female
    - Age 30 years above

    Job Description:
    - The acquisition and maintenance of Guest
    - Maintaining the required operating and service standards
    - Leading training and motivating staff _
    - Implementation of the Guesthouse rules and regulations and disciplinary procedures
    - Reservation and booking of incoming and outgoing guest
    - Handiing and resolving GUEST queries and complaints
    - Implementation and management of emergency procedures and planning
    - Maintaining Rooms Division margins and standards
    - Procurement knowledge to replenish and maintain stock levels
    - HR knowledge to enforce staff discipline
    - Daily, weekly and monthly feedback reports

    - National Diploma in Hospitality Management or similar qualification beneficial
    - A Dynamic. resourceful and positive individual with attention to detail
    - A strong background in managing hoteVguesthouse operations
    - A high level of leadership and motivation skills
    - Must be GUEST and service driven
    - Must be trustworthy
    - Must be able to work shifts and long hours
    - Good planning and organizational skills
    - Computer literacy (word & excel)
    - Ability to work accurately under pressure
    - Excellent communication skills
    - Positive and enthusiastic to leam
    - Well groomed, presentable and professional manner

    Method of Application


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