Career Opportunities at KPMG Nigeria

Detailed Job Description
The suitable qualified candidate would be responsible for the following:

• Manage large portfolios of micro-loans through financial and mathematical models.
• Interaction with Mobile Network Operators and Financial Institutions for service optimization and management
• Clear and accurate reporting to all stakeholders throughout the service life- cycle monitoring performance against targets.
• Deploy advanced credit risk models and algorithms.
• Analyze large data volumes to identify credit risk factors.
• Develop strategies for credit risk management and revenue maximization.
• Conduct advanced risk analytics.

Required Qualifications and Experience

• BS.c and MS.c in Mathematical Sciences, Computer Science, Finance or Business from an accredited institution.
• Minimum of 3 years’ experience in a related role (e.g. credit risk analyst/manager, service manager).
• Strong analytical skills.
• Hands-on experience at least in two of the following (with descending significance):
  • Credit risk management
  • Digital service management and optimization
  • Risk analytics
  • Big data credit scoring
• Ability to set-up, organize and monitor pilots for testing and comparing risk models
• Strong interpersonal and communication skills.
• Ability to hit tight deadlines and work under pressure with strict attention to detail.
• Excellent judgment and problem-solving skills.
• Experience in and ability to gain risk insights analyzing large volumes of data.

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Detailed Job Description
The suitable qualified candidate would be responsible for the following:

• Respond promptly to customer inquiries.
• Communicate with customers through various channels.
• Acknowledge and resolve customer complaints.
• Detailed Knowledge of company product to help inquiring customers.
• Keep records of customer interactions, transactions, comments and complaints.
• Communicate and coordinate with colleagues as necessary.
• Provide feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

Required Qualifications and Experience

• B.Sc in any relevant course from an accredited University
• 2 years working experience as a customer service representative
• Computer literate with an ability to use MS office suites effectively
• Ability to stay calm and manage irate customers.
• Experience providing chat support using chat clients like Intercom.

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Detailed Job Description
The suitable qualified candidate would be responsible for the following:

• Act as the main point of contact for addressing any inquiries and questions related to financial operations.
• Manage account payables and receivables activities.
• Supervise the daily operational tasks of the credit and collections team.
• Develop financial goals and objectives for the team.
• Conduct finance audit periodically and recommend improvements.
• Develop financial policies and procedures for operational efficiency.
• Develop and maintain financial statements for future reference.
• Assist Senior Managers in financial management and reporting activities.
• Approve third party payments through accurate reconciliation of financial records.
• Ensure that financial operational activities are executed and delivered as per the standards set by the company.
• Develop operational initiatives to achieve financial goals.
• Monitor and manage expenses within the established budget.
• Correspond with various other departments, discussing company plans and agreeing on future paths to be taken.

Required Qualifications and Experience

• BSc and MSc in Finance/Accounting/Economics from an accredited institution.
• Minimum of 3 years’ of proven experience in a related role
• Strong analytical skills.
• Extensive understanding of financial trends both within the company and general market patterns
• Able to manage, guide and lead employees to ensure appropriate financial processes are being used
• A solid understanding of financial statistics and accounting principles
• Working knowledge of all statutory legislation and regulations
• Excellent judgment and problem-solving skills

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The Opportunity

• Our Client is desirous of filling a key position of a Managing Director with best -in-class talent in terms of skills, charisma and experience.
• The role comes with an exciting opportunity of building and leading various teams such as the Credit Risk, Finance, Marketing and Operational Teams, while Achieving the financial and business goals of the organization.

Detailed Job Description

• Implement organizational strategy to achieve financial and business goals
• Build and lead the Credit Risk, Finance, Marketing, Customer Support, Collections and other Operational teams
• Devise effective Digital & Traditional Marketing, PR and GTM programs that deliver on conversion, app download, active usage and budgetary targets
• Analyze loan portfolio performance; in particular profitability, segment performance, recovery/exposure/fraud and propose corrective measures that optimize performances
• Monitor the loan products available in the market, run customer researches and feedback product innovations and price models
• Translate consumer behavior into actionable input for credit/risk models, mitigation and strategies
• Oversee Governance; maintain consumer risk policies and procedures
• Ensure high level of customer satisfaction, both operationally and in online reviews
• Act as the face of the company in Nigeria and be an active contributor to relevant online conversations, articles and events
• Maintain good relationships with Central Bank, Commercial Banks, Mobile Operators, Debt Financers, Payment Gateways, Industry Associations and other partners

Required Qualifications and Experience

• Bachelor's Degree in Business, Finance, Economics or the equivalent
• Minimum of 5 years Management Level experience in the Banking, Financial Services or Micro-Finance/Credit sector; facilitating medium-to-large business teams
• Working knowledge of regulatory frameworks and policy governance
• Proven experience in running digital performance campaigns
• Inspiring leadership with a track-record of business success
• Pro-active and solutions orientated thinking
• Solid understanding of financial analysis, statistical concepts and credit business metrics
• Experience in new credit product and pricing processes, including risk assessment analysis
• Communication at lightning-speed
• No nonsense, hands-on mentality in the start-up phase
• Documented series of interviews, speeches and PR campaigns, in which your natural presentation skills come to the fore
• A network in the financial and mobile industry
• Readiness to travel to all corners of Nigeria and to pay visits to the HQ
• The stamina to work long hours if the situation requires so
• The following is an added advantage:
• Tech start-up experience
• Nigerian National
• Knowledge of Data Analytics & Visualization Tools SQL / Elastic Search / Excel.