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  • Posted: Oct 10, 2019
    Deadline: Not specified
  • MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the productivity and profitability of our customers. Since its launch in 2010, MainOne has developed a reputation for highly reliable services to become the preferred provider of wholesale Internet service...
    Read more about this company

    Dynamics 365 & Salesforce Specialist

    Department: Corporate Services & Development
    Job Type: Permanent
    Minimum years of Experience: 5

    The Dynamics 365 and Salesforce Specialist will be responsible for the following functions:

    • Integration of D365 and Salesforce with internal and external applications.
    • System configurations for all D365 Finance and Operations modules (AP, AR, FA, GL, SCM etc).
    • Development of customized dashboards and automation of all financial & business reports using business intelligence tools (Power BI, Salesforce Reporting Tool)
    • Continuous process improvement on the existing ERP- Dynamics 365.
    • Coordinate release upgrades and post-implementation system changes
    • Integrate Salesforce with other internal and external applications
    • Develop custom classes, scripts, forms, reports, dashboards, and KPIs
    • Development of customized Workflows on D365 and Salesforce
    • Work closely with Key Users to address frequent causes of issues (problem management).
    • Document, maintain, and update system-level customizations and training materials
    • Provide technical analysis for business requirements mapping with standard and customized functionalities.
    • Make recommendations on process/policy changes that would increase benefit from adoption of ERP.
    • Manage data import, data cleansing, deduplication, optimization and data maintenance efforts
    • Co-ordinate and deliver quarterly ERP Training (working with ERP Technical Support Team and Key Users) for new users or new job roles.
    • Troubleshoot and quickly resolve issues with cloud ERP and CRM systems and integration elements as they arise
    • Communicate between departments to understand their business processes; customize and configure systems accordingly
    • Manage end to end customizations to the ERP system by making recommendations, highlighting options and pros/cons (impact assessments) of the changes in collaboration with external developers.

    Qualifications, Skills & Competencies

    • Exposure to business intelligence tools
    • Proven experience of successful ERP implementation
    • Technical and functional knowledge of Microsoft Dynamics 365 ERP system and Salesforce
    • Salesforce Lightning Development Experience is a huge plus
    • Expert knowledge of X++ programming language
    • Knowledge of APEX will be an added advantage
    • Project Management (including risk management and escalation) skills
    • Master’s Degree in Computer Science or related technical field would be an added advantage
    • Ability to fully understand business processes and write comprehensive system requirements
    • Bachelor's Degree in Computer Sciences, Information Management or related field is preferred
    • Strong understanding of HTML, JavaScript, git or other version control, and REST Web services
    • Seven years or more experience in large complex information systems, cloud services and Salesforce
    • Exposure to the core and supportive business processes of an organization inclusive of Technology, Pricing, Procurement, Finance, HR and Payroll.
    • Ability to understand and navigate the complexities of Interacting with geographical dispersed teams (including of software developers, business users and other third parties)
    • Exposure to the core and supportive business processes of an organization inclusive of Technology, Pricing, Procurement, Finance, HR and Payroll.

    Method of Application

    Interested and qualified? Go to Main One Cable on to apply
  • Send your application

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