Jobs at Bradfield Consulting

Key Task and Responsibilities
    Ensuring guests’ needs and concerns are responded to in a timely, professional and friendly manner with a focus on service recovery when applicable.
    Maintain a professional and high quality service oriented environment at all times.
    Ensure smooth check-in and check-out of all guests, through properly handling guest accounts.
    Deal with any guest requests and problems and satisfy their needs within acceptable guidelines.
    Committing to guest satisfaction through consistent follow up on all guest satisfaction issues.
    Coordinate hotel emergency procedures within the scope of defined plans.
    Prepare reports; handle special projects and assignments as required.
    Promote a safe and healthy working environment by ensuring department standards are adhered to.
    Maintain all essential front desk equipment and supplies.
    Supervise procedural aspects of the hotel’s front office.
    Ensure that all safety and security policies and procedures are followed.
    Manage and resolve all guest complaints and compliments in a professional and courteous manner.
    Assist in providing staff with ongoing coaching, training and development.

Competency and Technical Skill Requirements
    The prospect must demonstrate:
    Excellent interpersonal skills with a positive attitude and be guest focused.
    Time oriented
    Attentive to details and have excellent organizational skills.
    Self motivated and have initiative - work with little supervision.
    Work flexible shifts - days, evenings, weekend and holidays.
    Organizational skills
    Process and result oriented, self-starter
    Feedback & reporting skills
    Problem solving Skills
    Computer literate

Job Specification
Education:  Bachelor’s degree in any social science course or a related field.
Experience Required:  3 – 5 years experience

Personal Qualities
    Good leadership skills
    Interpersonal abilities
    Positive attitude and energy
    Ability to work with little or no supervision
    Positive, resilient and measured-risk taker
    Effective written and oral communication
    Willingness to learn
    Meticulous and attentive to details.
    Commitment to achieving excellence.

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Key Task and Responsibilities
    Defining the learning strategy and recruitment, setting high standard principles and providing likely solutions. Providing pragmatic and consistent guidance and advice to managers on grievance, attendance, disciplinary, and performance issues.
    Raising proactive issues with managers, identifying practical solutions to complex and diverse HR issues, and recommending appropriate action plans.
    Liaising with recruitment team on salary levels for existing and prospective staff consistent with organization market conditions and policies.
    Ensuring the maintenance of all payroll data by HR Administrators.
    Reviewing and revising HR policies in compliance with changing or new legislation.
    Developing personal policies, maintaining and updating policy manuals as well as employee handbooks as needed.
    Organizing and conducting employee testing and recruitment programs.
    Collecting ongoing information regarding satisfaction of employee on salary packages and wage, working conditions, etc.
    Conducting new employee orientation program and other educational and training programs on changes in benefits, diversity, etc.
    Review performance data that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness.
    Analyze training needs to design employee development, language training and health and safety programs.
    Prepare and follow budgets for personnel operations.
    Prepare personnel forecast to project employment needs.
    Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
    Design, develop and implement a performance management development programme
    Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
    Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.

Competency and Technical Skill Requirements
The Prospect must demonstrate:

    Ability to influence and persuade senior management level.
    Ability to formulate policy on employment.
    Knowledge of Labour Law legislation in Nigeria.
    Pragmatic problem-solving skills.
    Articulate communicator and ability to interpret and explain written and statistical data to a wide range of audiences.
    High standard of attention to detail.
    Ability to convey difficult and challenging information to managers.
    Expert Microsoft Office skills like Word, Outlook, and Excel.
    Ability to manage time and prioritize work.

Job Specification
    Education:  Bachelors degree in Business Administration, Public Administration, Industrial relations and Personnel Management or a related field and/or professional qualification; CIPM, SHL.
    Experience Required: 3 – 5 years in the capacity of Human Resource Administrator; managing and supervising professional staff.

Personal Qualities
    Good leadership skills
    Interpersonal abilities
    Positive attitude and energy
    Ability to work with little or no supervision
    Positive, resilient and measured-risk taker
    Effective written and oral communication
    Willingness to learn
    Meticulous and attentive to details.
    Commitment to achieving excellence.

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Job Summary
Provide personal administrative support and assistance to Executive staff.

Key Task and Responsibilities
    prepare and edit correspondence, communications, presentations and other documents
    design and maintain databases file and retrieve documents and reference materials
    conduct research, collect and analyse data to prepare reports and documents
    manage and maintain executives' schedules, appointments and travel arrangements
    arrange and co-ordinate meetings and events record, transcribe and distribute minutes of meetings monitor, screen, respond to and distribute incoming communications
    answer and manage incoming calls receive and interact with incoming visitors
    liaise with internal staff at all levels interact with external clients
    co-ordinate project-based work review operating practices and implement improvements where necessary supervise, coach and train lower level staff

Competency and Technical Skill Requirements
    The Prospect must demonstrate:
    organizational and planning skills
    communication skills
    information gathering and monitoring skills
    problem analysis and problem solving skills
    judgment and decision-making ability
    initiative
    confidentiality
    team member
    attention to detail and accuracy
    adaptability

Job Specification
Education:  B.SC degree in social sciences or any related course.
Experience Required: 3 to 5 years

Personal Qualities
    Motivational but also challenging
    Highly developed leadership and general management skills
    A strong lateral thinker whose natural default is to create and/or encourage innovative solutions to challenges and problems
    Keen intellect and strong analytical skills with the ability to identify and pursue solutions swiftly
    Energetic, enthusiastic and a measured risk-taker
    An effective and authentic communicator, both orally and with the written word

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Reports to Managing Director Subsidiary

Job Profile
To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our guests. To ensure service delivery at every point of sale in the Food and Beverage Department. Will have commercial accountability for budgeting and financial management, planning, organizing and directing front-of-house (reception, concierge, and reservations), food and beverage operations, and housekeeping.

Accountabilities (Responsibilities)
    Organize, direct and evaluate food and beverage service
    Recruitment and training of staff
    Shift scheduling
    Performance management; monitor staff performance and provide feedback
    Purchase and control of inventory
    Monitor revenues and expenses
    Ensure practice of health and safety regulations
    Negotiate supplier arrangements for food and beverage products
    Negotiate with clients for use of facilities for catering, parties, banquets, etc.
    To ensure that the applicable regulations are complied with
    To be responsible for his or her own results
    To optimise the supply chain and the use made of raw materials
    Educational Requirements A good degree in Hotel management, Business Management, or other related field

Competences
    Must be Computer Literate
    Must be able to work with minimal Supervision
    Must have excellent verbal and written communication skills
    Must have excellent problem solving and decision making skills
    Excellent Supervisory and leadership skills
    Good People Management
    Excellent Organisational Skills

Experience
Minimum Experience 5 years post graduation experience in similar capacity

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Key Task and Responsibilities
    Valuation of property/assets for various purposes
    Sales and leasing of properties
    Marketing of properties
    feasibility and viability studies
    generate and support new business opportunities
    act as a contact between the firm and its existing and prospective clients monitor trends in the industry and other marketing curricular activities,
    Property management and maintenance coordination.
    Give weekly/Monthly Report on all Outstanding Rents
    Calculate Service charge and Ensure compliance from tenants
    Ensure all bills (PHCN, Security, Cleaning) are settled promptly
    Perform other duties as required.

Competency and Technical Skill Requirements
    The Prospect must demonstrate:
    Good Communication Skills
    Organizational Skills
    Process and result oriented, self-starter, with good analytical skills Leadership Skills
    Networking Skills
    Time Management
    Product Knowledge
    Feedback &Reporting skills
    Management skills
    Computer literate

Job Specification
Education: Degree in Business administration, Economics, Marketing , MBA B.Sc/HND in Estate Surveying, Estate Management or a related field. MSc and/or professional qualifications e.g. NIESV [RSV], IPFM, NIQS will be an added advantage
Experience Required: 4 years as part of management team

Personal Qualities
    Must possess excellent communication and persuasive skills
    Must possess an amiable personality and people-management skills
    Must be a self starter, result oriented and highly motivated
    5 years experience in the real estate environment or a similar sector
    Computer literacy compulsory
    Must be able to work with minimal Supervision
    Must be able to management a team of 10
    Discplined and strict