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  • Jobs at Bradfield Consulting

  • Posted on: 13 July, 2014 Deadline: 19 July, 2014
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    Bradfield Consulting is a professional service firm created to provide human resource solutions for organizations of any size. Our goal is to help our esteemed clients eliminate issues bordering on having incompatible or inexpert employees. Our partnership begins from attracting the right employees, settling them well at work and ensuring that they are equipped to deliver on your goals.

    Bradfield Consulting is recruiting to fill the position of:

    Front Desk Supervisor


    Key Task and Responsibilities
        Ensuring guests’ needs and concerns are responded to in a timely, professional and friendly manner with a focus on service recovery when applicable.
        Maintain a professional and high quality service oriented environment at all times.
        Ensure smooth check-in and check-out of all guests, through properly handling guest accounts.
        Deal with any guest requests and problems and satisfy their needs within acceptable guidelines.
        Committing to guest satisfaction through consistent follow up on all guest satisfaction issues.
        Coordinate hotel emergency procedures within the scope of defined plans.
        Prepare reports; handle special projects and assignments as required.
        Promote a safe and healthy working environment by ensuring department standards are adhered to.
        Maintain all essential front desk equipment and supplies.
        Supervise procedural aspects of the hotel’s front office.
        Ensure that all safety and security policies and procedures are followed.
        Manage and resolve all guest complaints and compliments in a professional and courteous manner.
        Assist in providing staff with ongoing coaching, training and development.

    Competency and Technical Skill Requirements
        The prospect must demonstrate:
        Excellent interpersonal skills with a positive attitude and be guest focused.
        Time oriented
        Attentive to details and have excellent organizational skills.
        Self motivated and have initiative - work with little supervision.
        Work flexible shifts - days, evenings, weekend and holidays.
        Organizational skills
        Process and result oriented, self-starter
        Feedback & reporting skills
        Problem solving Skills
        Computer literate

    Job Specification
    Education:  Bachelor’s degree in any social science course or a related field.
    Experience Required:  3 – 5 years experience

    Personal Qualities
        Good leadership skills
        Interpersonal abilities
        Positive attitude and energy
        Ability to work with little or no supervision
        Positive, resilient and measured-risk taker
        Effective written and oral communication
        Willingness to learn
        Meticulous and attentive to details.
        Commitment to achieving excellence.

    go to method of application »

    Human Resources Manager


    Key Task and Responsibilities
        Defining the learning strategy and recruitment, setting high standard principles and providing likely solutions. Providing pragmatic and consistent guidance and advice to managers on grievance, attendance, disciplinary, and performance issues.
        Raising proactive issues with managers, identifying practical solutions to complex and diverse HR issues, and recommending appropriate action plans.
        Liaising with recruitment team on salary levels for existing and prospective staff consistent with organization market conditions and policies.
        Ensuring the maintenance of all payroll data by HR Administrators.
        Reviewing and revising HR policies in compliance with changing or new legislation.
        Developing personal policies, maintaining and updating policy manuals as well as employee handbooks as needed.
        Organizing and conducting employee testing and recruitment programs.
        Collecting ongoing information regarding satisfaction of employee on salary packages and wage, working conditions, etc.
        Conducting new employee orientation program and other educational and training programs on changes in benefits, diversity, etc.
        Review performance data that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness.
        Analyze training needs to design employee development, language training and health and safety programs.
        Prepare and follow budgets for personnel operations.
        Prepare personnel forecast to project employment needs.
        Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
        Design, develop and implement a performance management development programme
        Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
        Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.

    Competency and Technical Skill Requirements
    The Prospect must demonstrate:

        Ability to influence and persuade senior management level.
        Ability to formulate policy on employment.
        Knowledge of Labour Law legislation in Nigeria.
        Pragmatic problem-solving skills.
        Articulate communicator and ability to interpret and explain written and statistical data to a wide range of audiences.
        High standard of attention to detail.
        Ability to convey difficult and challenging information to managers.
        Expert Microsoft Office skills like Word, Outlook, and Excel.
        Ability to manage time and prioritize work.

    Job Specification
        Education:  Bachelors degree in Business Administration, Public Administration, Industrial relations and Personnel Management or a related field and/or professional qualification; CIPM, SHL.
        Experience Required: 3 – 5 years in the capacity of Human Resource Administrator; managing and supervising professional staff.

    Personal Qualities
        Good leadership skills
        Interpersonal abilities
        Positive attitude and energy
        Ability to work with little or no supervision
        Positive, resilient and measured-risk taker
        Effective written and oral communication
        Willingness to learn
        Meticulous and attentive to details.
        Commitment to achieving excellence.

    go to method of application »

    Executive Assistant


    Job Summary
    Provide personal administrative support and assistance to Executive staff.

    Key Task and Responsibilities
        prepare and edit correspondence, communications, presentations and other documents
        design and maintain databases file and retrieve documents and reference materials
        conduct research, collect and analyse data to prepare reports and documents
        manage and maintain executives' schedules, appointments and travel arrangements
        arrange and co-ordinate meetings and events record, transcribe and distribute minutes of meetings monitor, screen, respond to and distribute incoming communications
        answer and manage incoming calls receive and interact with incoming visitors
        liaise with internal staff at all levels interact with external clients
        co-ordinate project-based work review operating practices and implement improvements where necessary supervise, coach and train lower level staff

    Competency and Technical Skill Requirements
        The Prospect must demonstrate:
        organizational and planning skills
        communication skills
        information gathering and monitoring skills
        problem analysis and problem solving skills
        judgment and decision-making ability
        team member
        attention to detail and accuracy

    Job Specification
    Education:  B.SC degree in social sciences or any related course.
    Experience Required: 3 to 5 years

    Personal Qualities
        Motivational but also challenging
        Highly developed leadership and general management skills
        A strong lateral thinker whose natural default is to create and/or encourage innovative solutions to challenges and problems
        Keen intellect and strong analytical skills with the ability to identify and pursue solutions swiftly
        Energetic, enthusiastic and a measured risk-taker
        An effective and authentic communicator, both orally and with the written word

    go to method of application »

    Food and Beverage Manager


    Reports to Managing Director Subsidiary

    Job Profile
    To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our guests. To ensure service delivery at every point of sale in the Food and Beverage Department. Will have commercial accountability for budgeting and financial management, planning, organizing and directing front-of-house (reception, concierge, and reservations), food and beverage operations, and housekeeping.

    Accountabilities (Responsibilities)
        Organize, direct and evaluate food and beverage service
        Recruitment and training of staff
        Shift scheduling
        Performance management; monitor staff performance and provide feedback
        Purchase and control of inventory
        Monitor revenues and expenses
        Ensure practice of health and safety regulations
        Negotiate supplier arrangements for food and beverage products
        Negotiate with clients for use of facilities for catering, parties, banquets, etc.
        To ensure that the applicable regulations are complied with
        To be responsible for his or her own results
        To optimise the supply chain and the use made of raw materials
        Educational Requirements A good degree in Hotel management, Business Management, or other related field

        Must be Computer Literate
        Must be able to work with minimal Supervision
        Must have excellent verbal and written communication skills
        Must have excellent problem solving and decision making skills
        Excellent Supervisory and leadership skills
        Good People Management
        Excellent Organisational Skills

    Minimum Experience 5 years post graduation experience in similar capacity

    go to method of application »

    Estate Surveyor (Manager)


    Key Task and Responsibilities
        Valuation of property/assets for various purposes
        Sales and leasing of properties
        Marketing of properties
        feasibility and viability studies
        generate and support new business opportunities
        act as a contact between the firm and its existing and prospective clients monitor trends in the industry and other marketing curricular activities,
        Property management and maintenance coordination.
        Give weekly/Monthly Report on all Outstanding Rents
        Calculate Service charge and Ensure compliance from tenants
        Ensure all bills (PHCN, Security, Cleaning) are settled promptly
        Perform other duties as required.

    Competency and Technical Skill Requirements
        The Prospect must demonstrate:
        Good Communication Skills
        Organizational Skills
        Process and result oriented, self-starter, with good analytical skills Leadership Skills
        Networking Skills
        Time Management
        Product Knowledge
        Feedback &Reporting skills
        Management skills
        Computer literate

    Job Specification
    Education: Degree in Business administration, Economics, Marketing , MBA B.Sc/HND in Estate Surveying, Estate Management or a related field. MSc and/or professional qualifications e.g. NIESV [RSV], IPFM, NIQS will be an added advantage
    Experience Required: 4 years as part of management team

    Personal Qualities
        Must possess excellent communication and persuasive skills
        Must possess an amiable personality and people-management skills
        Must be a self starter, result oriented and highly motivated
        5 years experience in the real estate environment or a similar sector
        Computer literacy compulsory
        Must be able to work with minimal Supervision
        Must be able to management a team of 10
        Discplined and strict

    Method of Application

    Interested and qualfiied candidates should send CV / Resime to: quoting the job title as the subject of the email

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