Facility Officer at the Oyster Management Company Limited

Reports To: Chief Operating Officer
Direct Reports: N/A

Job Purpose

• Responsible for the security maintenance and service of work facilities to ensure they meet the needs of the clients/organization and its employees.

Key Responsibilities

• Responsible for the payment of outstanding service charges by residents
• Calculating and comparing costs for required goods or services to achieve maximum value for money.
• Coordinate the planning central services such as security, maintenance, mail, archiving, cleaning, catering, and waste disposal and recycling.
• Conducting regular survey for the improvements in facilities services for all users.
• Attend to all residents complaints and address all issues.
• Ensures the site/residents environment is clean.
• Ensures all snags are treated
• Assist in development of relevant policies to assist in efficient use of Oyster properties.
• Monitor periodic maintenance of utilities and services.

Key Skills and Competencies

• A Bachelor’s Degree
• Minimum of 2 years experience
• Real Estate experience is a must
• Masters degree will be an added advantage
• Excellent follow through, ability to pay attention to details.
• High level of professionalism and multitasking.
• Ability to take initiative
• Self motivated and committed to the delivery of excellent services
• Strong analytical, problem solving and decision making skills.
• Excellent people management and strong listening skills.
• Excellent interpersonal and negotiation skills.
• Excellent written and verbal communication skills.
• Good knowledge of legal requirements and processes