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  • Latest Vacancies at a Multinational E-payment Company - HRLeverage

  • Posted on: 8 October, 2019 Deadline: Not Specified
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  • HRLeverage - Our client, a Multinational Global Payments Technology Company in Nigeria is recruiting to fill the position below:

    Payment Operations Manager / Senior Manager

     

    Responsibilities

    • Coordinate internal resources, be responsible for external communication, manage project progress, cooperate with various departments to promote project development; 2. Responsible for the continuous operation of company's offline payment merchants, and effectively guide the market to push the team's business progress through data analysis.
    • Actively think about and continuously improve the business model, propose market opportunities, and actively explore opportunities for cooperation.
    • Excavate and dock cooperation platform projects, and promote the project from business negotiation to landing;
    • Responsible for the establishment, management and training of the local operation team, clarifying the operational standards and operation models of all aspects, and supervising the implementation.

    Job Requirements

    • Bachelor degree or above, more than 4 years of operational management experience; good oral English ability, English can be used as working language.
    • More than 2 years of experience in third-party payment, consumer finance, financial technology and other related industries, familiar with the status and development trend of third-party payment;
    • Have strong organizational and coordination capabilities and adaptability, can quickly respond to various emergencies, and provide solutions in a timely manner;
    • Have strong data analysis capabilities, sensitive to data, good at finding problems from daily business data;
    • Strong anti-stress ability and teamwork spirit, strong self-driving ability, optimistic and passionate personality.
    • Familiar with African customs and customs, with overseas work/life experience preferred; Alipay, WeChat payment and other companies are preferred for senior operations management.

    go to method of application »

    Full Scene Payment Promotion Director / Senior Director

     


    Responsibilities

    • In conjunction with the progress of the company’s product, it is responsible for the overseas market expansion of the full-scenario payment under the opy line, and is fully responsible for the coverage under the company’s line, the GMV, and the number of active merchants.
    • Set up and manage the local push team, build an efficient implementation of the push team, coordinate the operation and product team to continuously optimize and enhance the performance, and user experience.
    • Understand the status quo and entry opportunities of Internet in West African countries, especially third-party payment products, and formulate corresponding strategies for different payment scenarios, from scenario strategies to specific grasping and implementation plans.
    • Conduct business negotiations for key customers, participate in the formulation of specific terms of sales contracts and sign contracts
    • Monitor, collect, collate and analyze various market information, industry development trends, regular feedback and summary reports
    • Support the company's strategic decision-making from a professional perspective and participate in the formulation of relevant strategies and strategies.

    Job Requirements

    • Bachelor degree or above, more than 5 years in the offline industry of the Internet industry to promote relevant work experience; good oral English ability, English can be used as working language.
    • Landing team management and team building capabilities, and can quickly build a target market expansion team;
    • Have strong organizational and coordination capabilities and adaptability, can quickly respond to various emergencies, and provide solutions in a timely manner;
    •  Have strong data analysis capabilities, sensitive to data, good at finding problems from daily business data;
    • Strong anti-stress ability and teamwork spirit, strong self-driving ability, optimistic and passionate personality.
    • Familiar with African customs and customs, with overseas work/life experience preferred; Alipay, WeChat payment and other companies are preferred for senior operations management.

    go to method of application »

    Full Scene Payment Operations Director / Senior Director

     

    Responsibilities

    • Responsible for the management of the overall operation team of the company’s payment service line to create an efficient, professional and forward operation team;
    • Familiar with the scale, development mode and characteristics of the world's major e-commerce platforms and third-party payment. According to the characteristics of products and users, we can formulate corresponding operational strategies, organize and mobilize resources to operate the operation plan, and ensure the healthy growth of various indicators;
    • Collaborate with the market to push the team to get performance results and provide business support solutions from the operator. Output performance appraisal plans for each business dimension, and provide operational support for the overall development direction of the push business.
    • Through data analysis and research, tap user needs, and be able to adjust operational strategies in a timely manner according to changes in market environment;
    • Responsible for improving the overall efficiency of operations, analyzing operational improvement methods, and proposing innovative solutions to ensure continuous improvement in operational performance;
    • Improve and improve the company's risk management system, promote the company's risk management level, strengthen the dynamic monitoring of various businesses, optimize the monitoring process, and ensure that the company's business is carried out under risk-controlled and predictable conditions;
    • Supervise the improvement of customer service business service quality and strengthen the awareness of operation team service;

    Job Requirements

    • Bachelor's degree or above, more than 5 years of operation and management experience; good oral English ability, English can be used as working language.
    • More than three years of senior management experience in the industry, familiar with the status and development trend of third-party payment, familiar with financial laws and regulations, regulatory policies and national industry and industrial policies;
    • Have strong organizational and coordination capabilities and adaptability, can quickly respond to various emergencies, and provide solutions in a timely manner;
    •  Have strong data analysis capabilities, sensitive to data, good at finding problems from daily business data;
    • Strong anti-stress ability and teamwork spirit, strong self-driving ability, optimistic and passionate personality.
    • Familiar with African customs and customs, with overseas work/life experience preferred; Alipay, WeChat payment and other companies are preferred for senior operations management.

    go to method of application »

    User Operations Officer

     

    Responsibilities

    • You will be responsible to report to the Operations Lead.
    • Check the client's email and send them a response quickly.
    • The User Operations will also be responsible to document support issues and contribute to the knowledge base of the online operations team.
    • Your job would be to act as a bridge between our users, operations, product, and technical teams on product issues and bug resolution.
    • In addition to these, you will also handle responses on our social media channels like Twitter/Instagram and Facebook.
    • Your job would be to make sure that customers get a fast response to their messages on social media.

    Job Requirements

    • Past experience with technical customer support is required.
    • Have strong verbal and communication skills.
    • You should be passionate about creating high-quality user experience.
    • You need to have good interest and understanding of online payments & trading platforms
    • You must be proficient in MS Excel and other office packages.
    • You should be fluent in English.
    • Other business functional languages is a plus.

    go to method of application »

    Full Scene Payment Push Manager / Senior Manager

     

    Responsibilities

    • Responsible for the overseas market expansion of the full-scenario payment under the opy line, and is fully responsible for the coverage rate, GMV, and active merchants under the company’s line in the region.
    • Set up and manage the local push team, build an efficient implementation of the push team, coordinate the operation and product team to continuously optimize and enhance the performance, and user experience.
    • Efficient team management and execution capabilities that drive and lead local teams to quickly achieve results.
    • Conduct business negotiations for key customers, and operate the output of local B-side merchants, and continuously improve the willingness and efficiency of local merchants' full-course payment.
    • Monitor, collect, collate and analyze various market information, industry development trends, regular feedback and summary reports

    Job Requirements

    • Bachelor degree or above, more than 5 years in the offline industry of the Internet industry to promote relevant work experience; good oral English ability, English can be used as working language.
    • Landing team management and team building capabilities, and can quickly build a target market expansion team;
    • Have strong organizational and coordination capabilities and adaptability, can quickly respond to various emergencies, and provide solutions in a timely manner;
    • Have strong data analysis capabilities, sensitive to data, good at finding problems from daily business data;
    • Strong anti-stress ability and teamwork spirit, strong self-driving ability, optimistic and passionate personality.
    • Familiar with African customs and customs, with overseas work/life experience preferred; Alipay, WeChat payment and other companies are preferred for senior operations management.

    go to method of application »

    Full Scene Payment Strategy Cooperation Director / Senior Director

     

    Responsibilities

    • Responsible for the cooperation between the key channels of the company’s business and customers. Including but not limited to cross-industry API interface docking, large-scale Internet platform payment tools, cooperative docking of large banking financial institutions.
    • Based on industry trend insights and internal and external data analysis, responsible for formulating the development and cooperation strategy of the company’s strategic cooperation department, promoting the strategic cooperation with the partners, and signing the business of the important ecological chain partners around the partners, and responsible for establishing perfect customers. System to enhance the company's market share and competitiveness
    • Responsible for company’s key core partner trend tracking, third-party payment industry application cooperation opportunity discovery, demand analysis, innovative application research and solution customization
    • According to the company's development strategy, responsible for the establishment and optimization of the organizational system and business system in strategic cooperation, forming an effective operational mechanism, managing and guiding the team's work.
    • Understand the status quo and access opportunities of Internet products in West African countries, especially third-party payment products, and formulate corresponding strategies for different payment scenarios, from scenario strategies to specific grasping and implementation plans.

    Job Requirements

    • Bachelor degree or above, more than 5 years of experience in large-scale project management or strategic cooperation management; good oral English ability, English can be used as working language.
    • Familiar with the status and development trend of third-party payment, familiar with financial laws and regulations, regulatory policies, and national industry and industrial policies;
    • Have strong organizational and coordination capabilities and adaptability, can quickly respond to various emergencies, and provide solutions in a timely manner;
    • Have strong data analysis capabilities, sensitive to data, good at finding problems from daily business data;
    • Strong anti-stress ability and teamwork spirit, strong self-driving ability, optimistic and passionate personality.
    • Familiar with African customs and customs, experience in overseas strategic cooperation management, and priority resources for cooperation between Niger or West Africa; companies such as Alipay, WeChat Pay, Si Da, and Zhuyin are preferred for senior management.

    go to method of application »

    Full Scene Payment Strategy Cooperation Manager / Senior Manager

     

    Responsibilities

    • Responsible for the cooperation between the key channels of the company’s business and customers. Including but not limited to cross-industry API interface docking, large-scale Internet platform payment tools, cooperative docking of large banking financial institutions.
    • Form and lead the local team to promote the strategic cooperation with partners, and the business signing of important enterprises in the ecological chain around the partner, and be responsible for establishing a perfect customer system to enhance the company's market share and competitiveness.
    • Responsible for company’s key core partner trend tracking, third-party payment industry application cooperation opportunity discovery, demand analysis, innovative application research and solution customization
    • Understand the status quo and access opportunities of Internet products in West African countries, especially third-party payment products, and formulate corresponding strategies for different payment scenarios, from scenario strategies to specific grasping and implementation plans.

    Job Requirements

    • Bachelor degree or above, more than 2 years of large-scale project management or strategic cooperation and docking experience; good oral English ability, English can be used as working language.
    • Familiar with the status and development trend of third-party payment, familiar with financial laws and regulations, regulatory policies, and national industry and industrial policies;
    • Have strong organizational and coordination capabilities and adaptability, can quickly respond to various emergencies, and provide solutions in a timely manner;
    • Have strong data analysis capabilities, sensitive to data, good at finding problems from daily business data;
    • Strong anti-stress ability and teamwork spirit, strong self-driving ability, optimistic and passionate personality.
    • Familiar with African customs and customs, experience in overseas strategic cooperation management, and priority resources for cooperation between Niger or West Africa; Alipay, WeChat payment, Si Da, and Zhuyin are preferred in management.

    go to method of application »

    Core Data Analyst

     

    Responsibilities

    • Collecting and interpreting data
    • Analyzing results
    • Reporting the results back to the relevant members of the business
    • Identifying patterns and trends in data sets
    • Working alongside teams within the business or the management team to establish business needs
    • Defining new data collection and analysis processes

    Job Qualifications And Requirements

    • Should have a degree in Mathematics, Computer Science, Statistics, Economics or other related fields
    • 3 years professional working experience in a job that require extensive data analysis.
    • Experience in data models and reporting packages (MS Excel - Expert Level and other packages)
    • Ability to analyze large datasets
    • Ability to write comprehensive reports
    • Strong verbal and written communication skills
    • An analytical mind and inclination for problem-solving and attention to detail

    go to method of application »

    Product Manager

     


    Responsibilities

    • Participate in business strategic goal planning, Participate in product project promotion.
    • Responsible for product market and user research, Explore and grasp the mobile application needs of users at all levels, Optimize user experience, Improve product functions, Enhance customer retention.
    • Work with the data team, Follow up the data and analysis of the products, Find the problem, And put forward product optimization plan, Adjust product and operation strategy accordingly.
    • Research the market application trend and various applications launched, Explore and grasp the development and change of target users' demand for content, And combined with our products, Propose new product functions or new product directions.

    Job Requirements

    • Bachelor's degree or above, more than 5 years working experience, expert in the Internet and platform industry, familiar with Nigerian market.
    • Independently responsible for APP and e-commerce platform system, with good product thinking and methodology.
    • Sensitive to data, good at finding problems from data, making strategies and implementing them.
    • Excellent written and reading skills in English, able to communicate in English and write working documents.
    • Strong ability, sensitive to data, result-oriented, strong executive ability and capability.
    • Fluent in Chinese, good command of spoken and written English is preferred

    go to method of application »

    Operations Director

     

    Job Purpose

    • Directs and coordinates the internal structure of an organisation based on company policies, goals, and objectives to ensure an efficient working environment and that deadlines are met consistently. An operations director may be the one to suggest and outline these goals and objectives.

    Job Duties

    • Assists upper management in setting goals that promote company growth
    • Oversees daily activity of the team
    • Prepares budgets, schedules, and other organisational reports as needed
    • Provides advice and guidance to other employees
    • Manages team workloads in order to meet goals and deadlines
    • Develops plans to increase efficiency and reduce costs
    • Improves existing systems and policies
    • Ensures customer requirements are met in a timely manner
    • Promotes and enforces safety in the workplace
    • Manages stock and inventory
    • Oversees manufacturing functions
    • Works closely with other departments to promote efficient factory optimisation
    • Identifies improvement areas and plans and implements systems to boost company effectiveness
    • Manages internal and external service suppliers
    • Executes plans designed to meet company goals by changing policies and coaching employees

    Skills and Qualifications

    • Degree in Operations Management or Business Field Preferred
    • Prior Experience as Operations Director or Manager Required
    • Strong Organisation Skills;
    • Excellent Communication Skills, Both Verbal and Written
    • Strong Problem-Solving Skills
    • Computer Literate
    • Adaptable to Change
    • Driven to Achieve Results
    • Exceptional Coaching Skills
    • Strong Decision Making, Action Planning, and Prioritization Skills
    • Ability to Work on a Team
    • Knowledge of Safety, Quality, and Cost Objectives
    • Commitment to Providing the Highest Level of Support and Quality
    • Ability to Demonstrate Exceptional Organisation and Planning Skills

    go to method of application »

    Marketing Director

     

    Responsibilities

    • Overseeing marketing department.
    • Evaluating and developing our marketing strategy and marketing plan.
    • Planning, directing, and coordinating marketing efforts.
    • Communicating the marketing plan.
    • Researching demand for our products and services.
    • Competitor research.
    • Working with sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction.
    • Identifying potential customers.
    • Developing promotions with advertising managers.
    • Understanding and developing budgets and finance, including expenditures, research and development appropriations, return-on-investment and profit-loss projections.
    • Compiling lists describing our offerings.
    • Developing and managing advertising campaigns.
    • Building brand awareness and positioning.
    • Supporting sales and lead generation efforts.
    • Coordinating marketing projects from start to finish.
    • Organizing company conferences, trade shows, and major events.
    • Overseeing social media marketing strategy and content marketing.

    Requirements

    • Bachelor's degree in Business, Marketing, Communications, or related field.
    • Experience in marketing and running a marketing team.
    • Proven marketing campaign experience.
    • Effective time management skills and the ability to multitask.
    • Strong copywriting skills.
    • Attention to detail.
    • Proven ability to manage budgets.
    • Professional and proactive work ethic.
    • High competence in project and stakeholder management.
    • Excellent interpersonal, written and oral communication skills.
    • Experience with digital marketing forms such as social media marketing and content marketing.
    • Competency in Microsoft applications including Word, Excel, and Outlook.

    go to method of application »

    Operations Manager

     

    Responsibilities

    • Provide inspired leadership for the organization.
    • Make important policy, planning, and strategy decisions.
    • Develop, implement and review operational policies and procedures.
    • Assist HR with recruiting when necessary.
    • Help promote a company culture that encourages top performance and high morale.
    • Oversee budgeting, reporting, planning, and auditing.
    • Work with senior stakeholders.
    • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
    • Work with the board of directors to determine values and mission, and plan for short and long-term goals.
    • Identify and address problems and opportunities for the company.
    • Build alliances and partnerships with other organizations.
    • Support worker communication with the management team.

    Job Requirements

    • Bachelor's degree in Operations Management or related field.
    • Experience in management, operations, and leadership.
    • Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management.
    • Ability to build consensus and relationships among managers, partners, and employees.
    • Excellent communication skills.
    • Solid understanding of financial management.

    go to method of application »

    SOP Assistant

     

    Responsibilities

    • Responsible for asset management and maintenance, management of the inbound and outbound warehouses, so that the accounts are consistent;
    • Responsible for the process of the company's business, document output;
    • Dock project documents, communicate and do the necessary training with the business leaders;
    • Complete the temporary tasks arranged by the superior leadership

    Job Requirements

    • Bachelor's degree or above, more than 3 years of administrative work experience, Internet industry experience is preferred;
    • Familiar with administration system and system construction, with good structure and strategic planning ability;
    • Excellent team spirit and grassroots management experience are preferred.
    • Strong ability of organization, judgment, communication and decision-making

    go to method of application »

    Strategic Assistant

     

    Responsibilities

    • Use business thinking + design thinking to propose the direction of design innovation strategy in specific projects
    • Proficient in the essence of strategic thinking, good at using words to refine the core concepts of design strategy for different project contents
    • According to the results of research and insight analysis, the output design strategy proposal PPT;
    • Assist company business leaders to conduct industry development research and export industry research results.

    Job Requirements

    • More than 3 years’ experience in Internet industry, have participated in discussing design or products with top decision makers in Enterprises
    • Gender is not limited, and the age is less than 40 years old;
    • In-depth tracking of popular industries, deep understanding of business and operational strategic relationships, good at analyzing problems and guiding others..
    • Self-confidence, free expression, clear logic, good at inadvertent insight into opportunities

    go to method of application »

    Advanced Product Operations Officer

     

    Responsibilities

    • Participate in Business Strategic Goal Planning and Product Projects Promotion
    • Responsible for product market and user research, mining and grasping the needs of users at all levels for mobile products, optimizing user experience, improving product functions, and improving user retention;
    • Work with the data team to track data and analysis of the products in charge of the product, identify problems, and propose product optimization programs to adjust product and operational strategies accordingly;
    • Research the application trends and applications in the market, excavate and grasp the development and changes of the content needs of the target users, and combine with our products, propose new product functions or new product directions.

    Job Requirements

    • Bachelor's degree or above, more than 5 years working experience, familiar with Internet industry, familiar with the market;
    • Independently responsible for APP, e-commerce platform system, with good product thinking and methodology;
    • Sensitive to data, good at finding problems from data, formulating strategies and landing;
    • Excellent English writing and reading skills, able to communicate in spoken English and write working documents in English;
    • Strong ability, sensitive to data, result-oriented, strong execution and importance;
    • Fluent in Chinese, spoken and written in English is preferred.

    go to method of application »

    Food Takeaway Delivery Operations Manager

     

    Responsibilities

    • Responsible for market research in the region: for distribution staff, merchants, and business districts;
    • Responsible for the recruitment of riders in the area;
    • Responsible for the daily management and training of riders in the area (newcomer training and standardized service training) to deal with the abnormality of riders and merchants.
    • Responsible for the planning of distribution routes within the region and high standard of service quality;
    • Responsible for the safety management of the distribution staff in the area and coordinate with other departments to ensure a balance between supply and demand and ensure the provision of stable transportation services.

    Job Requirements

    • University graduate, Logistics, Transportation related majors.
    • Have experience in distribution management
    • Good at English, with good communication skills
    • Focus on teamwork, have a strong sense of team, and can withstand the pressure;

    go to method of application »

    Senior Data Manager

     

    Responsibilities

    • Summary of all operational data (daily, weekly, monthly, and irregular data reports)
    • Based on business logic, establish a business data model, develop a data reporting system, and provide support for product operations;
    • In-depth understanding of product details, data follow-up and effect analysis of new product features and optimization functions;
    • Provide data support for product direction and strategy adjustment, refine data model for reasonable data prediction and analysis

    Job Requirements

    • Bachelor's degree or above, major in mathematics, statistics, computer, financial engineering is preferred.
    • More than 5 years working experience in data operation, data analysis, data mining and other related fields. Experience in data analysis in Internet industry is preferred.
    • Familiar with the use of EXCEL, Tableau and other data tools, understand common data mining methods and models;
    • Proficiency in data analysis architecture, methods and related data modeling knowledge, experience in massive data analysis is preferred;
    • Good logical thinking ability, strong sense of responsibility and Entrepreneurship

    go to method of application »

    Supervisor Manager

     

    Responsibilities

    • Check and supervise whether each market area expands according to the expansion process required by the company;
    • Timely follow up the implementation of the company's policies in various market areas, and supervise and track irregularly;
    • Collect all the results from the members and do the analysis
    • Follow up the supervisors’ result, find out the suggestions and punishment method;
    • Do the arrangement of the team’s work and follow the result.

    Job Requirements

    • Bachelor degree or above, no restriction on majors;
    • Gender is not limited, and the age is less than 40 years old;
    • Market supervision experience is preferred.
    • Proficient in using various office software and collaborative office related software.
    • Good team-management skills

    go to method of application »

    Chinese Translator

     

    Responsibilities

    • Proficient in Chinese, English, fluent in spoken language, strong communication skills;
    • Hardworking, courageous and challenging, with clear career planning and strong management skills.
    • Have a sense of responsibility and teamwork, strong resistance to pressure, strong execution ability;
    • Basic copywriting ability and project research ability.

    Job Requirements

    • Daily management team, timely feedback;
    • Follow the leaders to attend various occasions and synchronize translations
    • Communicate all instructions of the superior and execute.
    • Welcome local friends who have studied in China, and pay preferential treatment.

    Method of Application

    Interested and qualified candidates should send their CV to: Resume@HRLeverageafrica.com using the Job Title as subject of the email.

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