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  • Posted: Sep 17, 2019
    Deadline: Not specified
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    eHealth Africa is focused on improving healthcare by creating effective ways to implement reliable health information management systems. We have developed eHealth and mHealth solutions that can be rapidly deployed to manage patient information, streamline clinical procedures, and provide data and analysis on health program outcomes. Accurate health data wil...
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    Coordinator, Facility

    Purpose of the Position

    • The Coordinator, Facility will work with and be supervised by the Associate Manager, Program Operations.
    • The Coordinator, Facility role is to ensure the effective management of the Clubhouse operations and Facility.  Provides clear objectives and offers support as needed. Monitors facility staff timekeeping and various leaves.

    What You’ll Do

    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
    • Supervises and assures effective operation of an eHealth building [and related property and grounds.
    • Serves as the primary contact with staff, members and clients for a specific facility and related property and grounds.
    • Supervises facility support employees.  Provides clear objectives and offers support as needed.
    • Ensures compliance with safety and security policies and processes at all times.
    • Maintains secure environment by keeping lock and access information confidential and complying with regulations.
    • Distributes and retrieves access cards and keys to facility staff members.
    • Ensure effective management of member/guest registration, visits and events.
    • Promptly respond to requests from members/guests while ensuring compliance with rules and regulations
    • Ensures scheduled maintenances are carried out on facility and equipment in a proactive manner to prevent failures or premature wear and tear. This is essential to ensure continuous operation of the facility.
    • Conducts regular facility (and related property and grounds] and equipment inspections to assure effective operation and maintenance.
    • Identifies areas for improvement in facility management and brings to the attention of Associate Manager, Program Operations..
    • Responds to complaints regarding facility from staff, members, and/or clients in a timely manner (i.e., regarding lighting, building temperature, equipment failure, etc.).
    • Sets up appropriate office space and provides needed equipment for new employees.
    • Ensure facility is adequately stocked with essential supplies and maintain an efficient re-ordering system to prevent stock-outs.
    • Maintains facility supplies and facility services equipment (printers/copiers/scanners). Arranges timely repairs, as necessary.
    • Maintains accurate records and generates a variety of reports utilizing spreadsheets and databases.
    • Responsible for performing any other duty  assigned by Management.
    • Is consistently at work and on time.
    • Participates in and promotes a positive, supportive, cooperative team environment.
    • Attends and participates in staff meetings, training classes and supervision.
    • Adheres to Policies and Procedures.
    • Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

    Who You Are

    • Bachelor's degree from college or university in Architecture, Quantity Surveying, Building Technology, Estate Management, Facility Management, Business Management and project Management or relevant area is required.
    • Three years prior experience in facilities or hotel management related industry, preferably within the hospitality industry, or an equivalent combination of education and experience.
    • The post holder will be required to work effectively under pressure, be resilient and able to work in a busy, challenging and rapidly changing and insecure environment. Will also be expected to work through late hours and weekends quite frequently..
    • Excellent customer service communication skills.
    • Ability to motivate others, delegation, and timely/quality decision making.
    • Excellent interpersonal, communication and organizational skills.
    • Ability to communicate, interact and influence effectively at all levels within the Organization.
    • Must have the ability to manage conflicts and resolve problems effectively.
    • Action oriented and resilient in a fast-paced environment.

    Language Ability:

    • English is the spoken and written language. Fluency in local Hausa is an advantage.
    • Ability to read, analyse and interpret general business periodicals, professional journals, or government regulations.
    • Ability to write reports, business correspondence, and procedure manuals.
    • Ability to effectively present information and respond to questions from groups of managers, employees and the general public.

    go to method of application »

    Associate Manager, Program Operations

    Purpose of the Position

    • The Associate Manager, Programs Operations will work with and be supervised by the Manager, Operations
    • The Associate Manager will lead implementation of program operations through communication and  appropriate supervision of the Operations department
    • Manage the staffing pipeline including recruitment, development and mentorship, and performance management.

    What you’ll do

    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
    • Develops and implements policies, procedures and strategies. Establishes appropriate management structure, including the respective roles and responsibilities. Establishes and maintains appropriate systems to monitor, evaluate and report on all operational activities.
    • Develops and implements operation practices and procedures. Assess operational practices, systems, and duties to ensure that technology is effectively leveraged, work is effectively organized and performed at the right level. 
    • Develops and manages operations against the established operational and capital budgets, ensuring financial goals are met. Participates in budgeting activities, reviews costs and expenses and strives for continuous improvement of the operating units.
    • Oversee organizational insurance policies. Manages all contracts related to maintenance and security services. 
    • Monitors, manages and ensures office, residential and associated facilities are functioning in accordance with defined operational standards
    • Monitors, manages and increases the effectiveness and efficiency of Support Services to the various departments.
    • Assists with identification and selection of vendors that would ensure availability of resources for operational activities.
    • Attends and participates in professional associations, meetings, seminars, conferences and trainings to stay abreast of new trends and innovations in the field of Operations. 
    • Ensures compliance with laws and regulations. 
    • Performs any other task assigned by Management. 
    • May frequently travel between company worksites. 
    • Presents a professional demeanor at all times. Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments. 
    • Is consistently at work and on time.
    • Participates in and promotes a positive, supportive, cooperative team environment. 
    • Attends and participates in staff meetings, training classes and supervision. 
    • Adheres to Policies and Procedures. 
    • Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field and increases the effectiveness and efficiency of Support Services to the various departments.

    Who you are

    • Bachelor's Degree from a College or University in Business Administration, Facility Management, Operations Research, Project Management, or a related field
    • Five (5) years working experience in Operations, preferably in  large corporation/hotel or an equivalent combination of education and experience
    • Minimum of three years of operations supervisory experience.
    • Proven ability to lead and manage multi-disciplinary/diverse teams, as well as mentoring team. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals
    • Ability to motivate others, delegation, and timely/quality decision making.
    • Excellent interpersonal communication and organizational skills.
    • Must have the ability to manage conflicts and resolve problems effectively.
    • Action-oriented and resilient in a fast-paced environment.
    • Advanced computer skills, including Microsoft Windows, Google applications and Microsoft Office Suite.
    • Proficiency working within specialized software utilized in program.
    • Must be fluent in English, English is the spoken and written language.
    • Ability to read, analyse, proof and edit documents, and interpret general business periodicals, professional journals, or government regulations.
    • Ability to write reports, business correspondence, and procedure manuals.
    • Ability to effectively present information and respond to questions from groups of managers, employees and the general public.

    Language Ability:

    • English is the spoken and written language. Fluency in local Hausa is an advantage.
    • Ability to read, analyse and interpret general business periodicals, professional journals, or government regulations.
    • Ability to write reports, business correspondence, and procedure manuals.
    • Ability to effectively present information and respond to questions from groups of managers, employees and the general public.

    Work Environment:

    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
    • The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. eHA is a tobacco-free
    • environment.

    Physical Demands

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
    • The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
    • While performing the duties of this job, the employee is regularly required to talk and hear
    • The employee is occasionally required to stand and walk. The employee is frequently required to sit and use a computer and reach with their hands and arms.

    go to method of application »

    Senior Program Manager

    Location: Maiduguri, Borno

    Purpose of the position 

    • The Senior Program Manager is responsible for the overall quality and effectiveness of eHA’s  Emergency Preparedness and Response program.
    • Overseeing the development and implementation of the Emergency Response Plan as well as project supervision and implementation of emergency response projects with different institutional donors and agencies.
    • S/he will be responsible for day to day management of the emergency program as well as support for new business development.

    What you’ll do 
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

    Emergency Preparedness:

    • S/he will adopt adequate emergency preparedness measures through the development and updating of country contingency plans and establishment of early warning mechanisms, to ensure effective preparedness and response to specific emergencies.
    • S/he participates in the formulation and development of plans of action in preparation and response to emergencies. S/he monitors compliance of all sectors with emergency plans of action, including financial resources and ensures coordination of the management of emergency preparedness and response.
    • Provides technical advice related to emergency preparedness and response, including program management related issues. Provides advice in the implementation of emergency preparedness measures in the field to strengthen preparedness and response mechanisms in the region faced with impending emergencies.
    • Develops and maintains databases on country/regional information, and ensure the flow of information and communication crucial for the planning and implementation of emergency preparedness and response management.
    • Identifies the availability of resources in emergency prone areas and establish logistics plans to be implemented during an emergency operation, to ensure a timely and effective emergency response.
    • Plans, organizes and conducts training for eHA stakeholders capacity building in emergency preparedness and response. Assists in developing and conducting emergency training courses. Provides training and/or briefing, as required.

    Emergency Response:

    • In the event of an emergency, takes prompt action as a member of the Emergency Response Team which is deployed immediately to establish eHA’s presence and implement the initial operational tasks relating to emergency assistance.
    • Participate and assist with the assessment of local emergency and situation affecting people in the locality, in conjunction with the other project managers and field staff. Visits the location to conduct an initial rough assessment of the magnitude of the crisis, its implications and its impact on the community
    • Assesses the validity of the office preparedness plan and the ability of the office vis-à-vis the current crisis as well as immediate and additional needs.
    • Coordinates with other partners/ stakeholders to make a rapid assessment covering priority areas as defined by the Core Commitment in Emergencies by establishing contact with community groups, government, Donor agencies, and other partners to keep abreast of emergency situations
    • Identifies problems and constraints in order to ensure effective project delivery.

    Program and  Project Management:

    • Oversees the implementation of plans of action and work plans for projects under the Emergency Response portfolio.
    • Implements and manages project activities.  Coordinates field visits to emergency project areas, to assess local conditions and monitor project progress.
    • Makes technical decisions on project administration (e.g., activates, requests or reprograms allocation of emergency funds).
    • Prepares inputs for appeals and updates related to emergencies. Works with program sections and senior management to mobilize donor response and recovery/rehabilitation-related funding.
    • Maintains continuous, effective and strategic coordination, communication, consultation and liaison with Government, international agencies, NGOs, donors, and allies to appeal for aid for people with special needs resulting from the emergency situation requiring an effective emergency response in all sectors. Identifies implementing/operational partners and establishes implementing arrangements.
    • Ensures that the eHA support is effectively provided to the government with respect to sectoral coordination within the framework of the cluster approach and based on the Core Commitment for Health.
    • Participates in all humanitarian and recovery related forum and keeps eHA informed of all humanitarian developments in the Region in terms of policies, strategy, situation developments, potential threats, and opportunities/issues in partnership.
    • Foster a project work environment that promotes productivity, innovation, and fairness.
    • Provide thought leadership, strategic insight, and clear communication (written and verbal) to project managers on strategy.
    • Performs any other duties assigned by Management.

    Who you are
    The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

    • Bachelor's degree from a college or university in Project Management or a related field. Master's degree is preferred.
    • Minimum of Eight (8) years working experience in Project and Program Management, including a minimum of Five (5) years of donor management experience preferably in an NGO or an equivalent combination of education and experience.
    • Strong leadership skills that include the ability to build effective project teams, motivate others, delegate, and make timely/quality decisions.
    • Exemplary skills with leading and managing multidisciplinary teams, as well as mentoring other team members in a clinical research setting.
    • Excellent interpersonal communication skills, organizational skills and great attention to detail.
    • Presents a professional demeanor at all times.  Approaches others in a tactful manner. 
    • Reacts well under pressure.  Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions.  Follows through on commitments..
    • Must be able to work as a leader and member of a team and possess initiative and good problem-solving skills.
    • May frequently travel within the country to project sites.
    • Must have the ability to manage conflicts and resolve problems effectively.
    • Must possess strong organization and prioritization skills.
    • Training and presentation experience is preferred.
    • Must be able to work as a member of a team and possess good problem-solving skills.
    • Must have flexibility in working hours, including on-call availability and the willingness to work holidays. Excellent customer service skills.
    • Advanced computer skills, including Google Drive, Microsoft Windows and Microsoft Office Suite.

    Language Ability:

    • English is the spoken and written language. Fluency in local Hausa is an advantage.
    • Ability to read, analyze and interpret general business periodicals, professional journals, or government regulations.
    • Ability to write reports, business correspondence, and procedure manuals.
    • Ability to effectively present information and respond to questions from groups of managers, employees and the general public.

    Certifications and Licenses:

    • A Project Management  certification is preferred
    • PMI - Agile Certification is an added advantage.

    Work Environment:

    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.

    Physical Demands:

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
    • While performing the duties of this job, the employee is regularly required to talk and hear.
    • The employee is occasionally required to stand and walk. The employee is frequently required to sit and use a computer and reach with their hands and arms.

    go to method of application »

    Intern, Laboratory

    Department: Laboratory
    Employment Type: Internship
    Minimum Experience: Entry-level

    Purpose of the Position

    • The Intern, Laboratory is responsible for supporting the planning and implements all of the daily operations of projects related to the mobile lab in Kano.
    • S/He works with the Senior Coordinator and other team members in the lab to own the processes and outcomes associated with key project activities ranging from startup through closeout.
    • S/he will act in accordance with company and project-specific standard operating procedures (SOPs), guidelines and timelines.

    What You’ll do
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

    • Works closely and effectively with researchers, project team and outside consultants; along with Senior coordinator and serves as primary contact with partners/clients for all project-related items
    • Receive, label and process samples to identify suitability and also distribute them for the appropriate analysis
    • Track maintenance and calibration record of laboratory equipment
    • Perform quality control as directed by the senior lab coordinator
    • Clean and maintain work area and all lab equipment and supplies
    • Prepare and maintain accurate laboratory records
    • Learn and assist with sample preparation and inoculations, daily temperature monitoring program and making in-house media
    • Some computer skills are needed for lab interns to record data, log test samples, and create detailed lab reports
    • The lab intern will work on several different projects and experiments at once, strong multitasking abilities are essential to this job
    • Because laboratories are collaborative environments where several researchers work on the same project, good verbal and written communication skills are a must-have for lab interns.
    • Ensures compliance with laws and regulations.
    • Participates in and promotes a positive, supportive, cooperative team environment.
    • Adheres to eHealth Africa Code of Conduct, applicable policies & procedures, as well as ethical standards of the field.

    Who You Are

    • Bachelor's degree from College or University in Public Health Science, Biochemistry, Science Laboratory Technology, Microbiology, Medical Technology, or a related field. A postgraduate degree will be an added advantage.
    • Minimum of 1-year experience in clinical laboratory operations with software products and solutions.
    • Strong operations skills
    • Proactivity and the ability to successfully manage multiple assignments independently.
    • Creativity and problem-solving skills
    • Proven ability to work with diverse and large teams and to foster a positive working environment with local and international stakeholders.
    • Proficient and technical experience, with a strong talent for enabling productive interpersonal and human relations between groups.
    • Must have the ability to manage conflicts and resolve problems effectively
    • Action-oriented  and resilient in a fast-paced environment
    • Fluent in English.

    Work Environment:

    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.

    Physical Demands:

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    go to method of application »

    Coordinator, Operations Engineer (Renewable)

    Purpose of the position

    • The Coordinator Engineering Operations (renewable) will coordinate the production of energy through renewable or sustainable sources of energy, including wind and solar power.
    • S/he will innovate ways to efficient energy supply. The Coordinator Engineering Operations will oversee the  design, development, and evaluation of energy-related projects or programs to reduce energy costs or improve energy efficiency and contributes to the team effort by accomplishing related results as needed.

    What you’ll do 

    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
    • Assist with the design, development and build renewable energy technologies
    • Combine renewable energy production with existing power systems
    • Facilitates the arrangement of new supplies and negotiate tariffs with fuel providers
    • Coordinate the design and selection of electrical equipment to be used by the organisation
    • Check site and ground conditions for the installation of renewable technologies
    • Negotiate service agreements and manage associated costs and revenues and Review or energy purchase agreements.
    • Keep up to date with legislation and environmental standards and make sure the systems and processes comply
    • Develops technical expertise in all matters to do with energy and environmental control.
    • Prepare project reports and other program or technical documentation.
    • Install energy management routines for building automation systems.
    • Conduct jobsite observations, field inspections, or sub-metering to collect data for energy conservation analyses.
    • Perform energy modeling, measurement, verification, commissioning, or retro-commissioning
    • Monitor and analyze energy consumption.
    • Conduct energy audits to evaluate energy use, costs, or conservation measures.
    • Inspect or monitor energy systems, including heating, ventilating, and air conditioning (HVAC) or daylighting systems to determine energy use or potential energy savings.
    • Oversee design or construction aspects related to energy such as energy engineering, energy management, and sustainable design.
    • Proactive maintenance of existing renewable energy systems, fine-tune and resolve issues as they arise.
    • Identify energy savings opportunities and make recommendations to achieve more energy efficient operation.
    • Conduct research or collect data on renewable or alternative energy systems or technologies such as solar thermal and photovoltaic energy.
    • Provide consultation to clients or other engineers on topics such as climate control systems, energy modeling, data logging, energy management control systems, lighting or daylighting design, sustainable design, and energy auditing.
    • May frequently travel between company worksites.
    • Presents a professional demeanor at all times.  Approaches others in a tactful manner. Reacts well under pressure.  Treats others with respect and consideration regardless of their status or position.  Accepts responsibility for own actions. Follows through on commitments.
    • Attends and participates in staff meetings, training classes and supervision.
    • Adheres to Policies and Procedures.
    • Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field

    Who you are

    • Bachelor’s degree from a college or university in Renewable Engineering,  Computer Science or any relevant area is required.
    • Four years prior experience in related industry, preferably within NGOs, or an equivalent combination of education and experience.
    • Project management experience is required.
    • Ability to work with multiple areas within the organization to get business objectives, data requirements, etc.
    • Ability to work on multiple projects simultaneously and deliver within tight timelines while being flexible in adapting to new roles.
    • The post holder will be required to work effectively under pressure, be resilient and able to work in a busy, challenging and rapidly changing and insecure environment. There may be times when unsocial Office hours will be required i.e. evening / weekends, often under time pressure.
    • There may be occasional need to travel to locations outside Kano metropolis including throughout Northern Nigeria.
    • Is consistently at work and on time.
    • Participates in and promotes a positive, supportive, cooperative team environment.

    Language Ability:

    • English is the spoken and written language. Fluency in local Hausa is an advantage.
    • Ability to read, analyse and interpret general business periodicals, professional journals, or government regulations.
    • Ability to write reports, business correspondence, and procedure manuals.
    • Ability to effectively present information and respond to questions from groups of managers, employees and the general public.

    go to method of application »

    Coordinator, System Administration

    Department: IT Engineering & Operations
    Employment Type: Full-Time National Employee
    Minimum Experience: Experienced

    Purpose of the position

    • The Coordinator, Systems Administration is responsible for the planning, provisioning, installing/configuring of all eHA’s systems hardware and software.
    • S/He is also responsible for operating and maintaining them.
    • S/He will perform a variety of complex professional and technical duties related to the installation and maintenance of the systems assigned to him/her.
    • He/she will be tasked to keep inventory and documentation of all the systems. 

    Keywords:

    • Servers, Linux, Microsoft, Data centre, Infrastructure as code, Disaster recovery, distributed systems, Business Continuity, Amazon Web Services, Google G Suite, Business Applications, Database, Storage, VMware, Xen, Xcp-ng, Hyper-V.

    What You’ll do
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

    • Jointly oversees the administration of systems and servers to ensure availability of services to authorized users.
    • Ensures that systems are configured securely in line with industry standards and organizational policies.
    • Monitors the datacenter health using preexisting management tools and respond to hardware issues as they arise.
    • Monitors performance and maintain systems according to requirements
    • Performs daily system monitoring, verifies the integrity and availability of all hardware, servers resources, systems and key processes, reviews system and application logs, and verifies completion of scheduled jobs such as backups, Disaster Recovery (DR), etc.
    • Installs configures, secures, maintains, troubleshoots, manages users systems and upgrade other enterprise applications/systems and servers.
    • Performs daily backup operations, ensures all required file systems and system data are successfully backed up to the appropriate media.
    • Applies OS upgrades on a regular basis, and upgrade administrative tools and utilities. Configures and adds new services as necessary.
    • Assembles and installs PC hardware, investigates and resolves routine hardware and communications problems.
    • Performs ongoing performance tuning, hardware upgrades, disk partitions, and resource optimization as required. Provides support to process improvements.
    • Troubleshoots and resolves complex system related problems and serves as an escalation point to  the operations team and other teams.
    • Maintains internal IT systems in adherence with IT’s policies and standards.
    • Troubleshoots malfunctions of hardware and software applications to resolve operational issues.
    • Provides support to staff regarding system administration and usage. Provides support in the administration of systems and servers to ensure availability of services to authorized users.
    • Attends and participates in professional group meetings, seminars, and training in order to stay abreast of new trends and innovations in the field of information systems technology.
    • Perform any other duties assigned by management.
    • May frequently travel between company worksites.
    • Presents a professional demeanor at all times. Approaches others in a tactful manner.
    • Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments.
    • Participates in and promotes a positive, supportive, cooperative team environment.

    Who you are
    The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

    • Bachelor's Degree in Computer Science, Computer Engineering, Software Technology, or other related field or equivalent years of education and work experience or any related field.
    • Five (5) years working experience in System Administration, preferably in an NGO or an equivalent combination of education and experience.
    • Proven experience as a System Administrator or similar role in a similar environment
    • Experience with databases, networks (LAN, WAN) and patch management
    • Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
    • Proficiency with various operating systems and platforms
    • Proficiency with various virtualization hypervisor ( VMware, Xen, XCP-NG, Hyper-V)
    • Proficiency in managing storage platforms. ( NetApp, EMC, Starwind)
    • Experience at the supervisory level.
    • Ability to assess and learn new technology quickly.
    • The capability of adapting to rapidly changing business requirements is required.
    • Deep technical knowledge of databases, distributed networks, device integration and security,
    • Strong analytical thinking, problem-solving, and organizational skills, with attention to detail
    • Knowledge of technology project management
    • Excellent interpersonal communication skills, organizational skills and great attention to detail.
    • Must be able to work as a member of a team and possess good problem-solving skills.
    • Must have flexibility in working hours, including on-call availability and the willingness to work-
    • holidays. Excellent customer service skills.
    • Advanced computer skills, including google drive, Microsoft Windows and Microsoft Office Suite.
    • Proficiency working within specialized software utilized in the program.

    Certifications and Licenses:

    • Microsoft Certified Solutions Administrator (MCSA)
    • Red Hat: RHCSA and RHCE
    • CompTIA Server+
    • VMware Certified Professional – Data Center Virtualization (VCP-DCV) or related.
    • CIsco Certified Network Administrator (CCNA)

    Work Environment:

    • The eHealth Africa work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities. eHealth Africa is a tobacco-free environment.

    Physical Demands:

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • The employee must occasionally lift and/or move up to 25 pounds.
    • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
    • While performing the duties of this job, the employee is regularly required to talk and hear, sits; walk; stand; bend;
    • The employee is occasionally required to stand and walk.
    • The employee is frequently required to reach with hands and arms; climb or balance; and stoop or knee sit and use a computer and reach with their hands and arms.

    Method of Application

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