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    • Front Desk Officer at an Integrated Services Limited

    Posted: Sep 16, 2019
    Deadline: Not specified
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  • Front Desk Officer

    Reporting to: HR & Admin Manager

    JOB SUMMARY

    • The front desk personnel will be responsible for answering all incoming calls, directing calls to appropriate staff, mail distribution and providing additional clerical support.  
    • The front desk personnel is the first point of contact for the entire organization, which requires a positive attitude and polished, professional appearance.  
    • This position will multi task a variety of front office activities. 

    TASK AND RESPONSIBILITIES 

    • Welcoming guests, determine nature of business, and announces guest to appropriate personnel.  
    • Answering incoming telephone calls, determining purpose of callers, and forwarding calls to appropriate personnel or department.  
    • Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable.  
    • Scheduling meeting/conference rooms.  
    • Assist administrative assistants with cleric al duties to include faxing, copying, and organizing / maintaining files.  
    • Coordinate with vendors and services they provide.  
    • Ensure main voicemail reflects office closings, special events as well as posting office closed signs.  
    • Answering questions about organization and provides callers with address, directions, and other information requested.
    • Receiving and forwarding incoming emails.  
    • Receives, sorts and distributes mail.  
    • Support administrative and special projects requirements, as assigned.  
    • Other duties as assigned.

    REQUIRED SKILL/KNOWLEDGE/QUALIFICATION

    • Smart and good looking 
    • Polished professional with outgoing attitude 
    • Be a team player and love to make the guests feel at home.  
    • Excellent typing skills (word processing; 50-60 wpm), high level of proficiency with general office PC applications (i.e. MS Word, MS Excel, MS Access, MS PowerPoint) and comfort with learning new applications as required.  
    • Demonstrate excellent organizational, coordinating and personal interface skills.  
    • Commitment to work overtime on occasion.  
    • Comfort and experience interfacing with various levels of staff and management, while working in a fast-paced environment.  
    • Familiarity and working knowledge of general office machines (i.e. fax, copier, printers, etc.) required.  
    • Demonstrate excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees and vendors. 

    EDUCATIONAL QUALIFICATION

    Must have at least HND/BSC in any field of study.

    EXPERIENCE

    At least 1-2 years progressive related experience. 

    Method of Application

    This job has expired. Application is no longer allowed

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