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GlobalProfilers provide a wide range of recruitment and selection services to companies in Africa. We recruit across wide range of sectors and professions in entire African region. Finding it takes specialized market knowledge combined with a genuine understanding of individual cultures & local requirements. Our team of experienced local and internation...
Responsibilities
· First point of professional contact when clients arrive
· Handle Inbound and Outbound calls
· Handle response to emails of clientele
· Escalate specific calls to appropriate departments
· Answer product related queries and prevent unnecessary escalation
· Handle online chat interface between company and prospective/existing clientele
· Execute other services that may be expected of a customer service representative
Qualification and Experience:
· Minimum HND, a Bachelor degree is preferable
· Completed NYSC Programme
· 1 year related experience (but not essential)
· A cheerful disposition and can-do attitude
· Ability to multi-task
· An impressive command of written and verbal communication
· Working knowledge of Microsoft Office Packages
Interested and suitably qualified candidates should click here to apply online.
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