• Entry Level Vacancy in a Branding Agency

  • Posted on: 7 July, 2014 Deadline: Not Specified
  • View Jobs in Advertising / Branding View All Jobs at Global Profilers
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  • Global Profilers is a Recruitment and HR Services firm that specializes in Recruitment in Africa; We have a Customer Service opening to fill for our Client who is a Branding Agency

    Customer Service (Ref: 347)

     

    Responsibilities
    ·         First point of professional contact when clients arrive
    ·         Handle Inbound and Outbound calls
    ·         Handle response to emails of clientele
    ·         Escalate specific calls to appropriate departments
    ·         Answer product related queries and prevent unnecessary escalation
    ·         Handle online chat interface between company and prospective/existing clientele
    ·         Execute other services that may be expected of a customer service representative

    Qualification and Experience:
    ·         Minimum HND, a Bachelor degree is preferable
    ·         Completed NYSC Programme
    ·         1 year related experience (but not essential)
    ·         A cheerful disposition and can-do attitude
    ·         Ability to multi-task
    ·         An impressive command of written and verbal communication
    ·         Working knowledge of Microsoft Office Packages

    Method of Application

    Interested and suitably qualified candidates should click here to apply online.

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