Catering Coordinator at George Houston Resources Limited

Job Summary

• The Catering Coordinator supervises the catering crew and work closely with other staff, such as chefs and event planners.
• The catering coordinator guides guests throughout their catering experience with a complete understanding of the catering menu and drink offerings.

Responsibilities

• Respond to catering inquiries quickly and provide information about our services
• Help guests select food and beverages by recommending your genuine preferences and consulting with the Executive Chef
• Take catering orders and answer questions or make recommendations for other products if needed
• Write banquet event orders, book calendars, and inform Executive Chef and restaurant prep teams
• Work as a team with the restaurant to ensure proper staffing and communicate needs
• Handle guest concerns with a positive attitude and sense of urgency
• Issue bills and handle different methods of payment, keep logs of deposits and redemption
• Actively participate in catered events to ensure their success.

Requirements

• Minimum of HND or B.Sc degree in Business Administration, Marketing or any other related field
• Minimum of 5 years previous work experience in a restaurant or confectionery
• Basic computer skills
• Excellent verbal and written communication skills
• Excellent customer care service; ability to access customers needs and provide a positive customer experience
• Ability to multitask, prioritize and manage time efficiently.

go to method of application »

Job Summary

• The sale assistant will play a key role in providing stellar customer service experiences on a daily basis
• He/she must be organized, detail-oriented, and knowledgeable our products with an engaging, upbeat personality.

Responsibilities

• Greeting customers and assisting them with any queries.
• Ensuring the store’s stock is constantly replenished.
• Helping other staff with deliveries.
• Keeping up to date with the features and benefits of each product.
• Managing customer transactions.
• Helping to persuade customers to make a purchase.
• Retain existing customers by providing excellent and prompt customer services.
• Resolves customer’s complaints questions and issues.
• Maintains store’s cleanliness.

Requirements

• Minimum of an OND in Business Administration, Marketing or any other related field
• Minimum of 2 years previous work experience in a restaurant or confectionery
• Basic computer skills
• Excellent verbal and written communication skills
• Excellent customer care service; ability to access customers needs and provide a positive customer experience
• Ability to multitask, prioritize and manage time efficiently.

go to method of application »

Job Summary

• The Sales Supervisor will be responsible for managing sales staff and coordinating several sales activities, will supervise and motivate the sales team, and implement appropriate strategies to improve sales.
• The sales supervisor will coordinate daily sales activities, and assist customers and staff during business hours.

Responsibilities

• Oversee sales activities aimed at increasing sales.
• Organize and coordinate activities of sales representatives.
• Assist sales representatives and team to meet and exceed goals.
• Implement strategies to sell products.
• Retain existing customers by providing excellent and prompt customer services.
• Feedback to the management on competitors, activities, market situations and customer’s complaint.
• Resolves customer’s complaints questions and issues.
• Ensure standards for quality, customer service and health and safety are met.
• Maintains store’s cleanliness.

Requirements

• Minimum of HND or B.Sc degree in Business Administration, Marketing or any other related field
• Minimum of 2 years previous work experience in a restaurant or confectionery
• Basic computer skills
• Excellent verbal and written communication skills
• Excellent customer care service; ability to access customers needs and provide a positive customer experience
• Ability to multitask, prioritize and manage time efficiently.

go to method of application »

Job Summary

• The waitress will provide customers with stellar dining experience from the food to the environment; they will greet customers, recommend particular dishes, take and bring customers orders.
• Waitress check with customers to ensure that they are enjoying their meals and take necessary action to correct any problems.
• Communicate with customers to resolve complaints and ensure satisfaction.

Responsibilities

• Take customers’ orders and relay them to the kitchen staff.
• Facilitate the filling of drinks orders.
• Suggest additional menu items such as desserts and drinks to customers.
• Answering questions and additional information
• Delivery of checks and collects bill payment.
• Clear plates and utensils as dishes and entrees are finished.
• Provide excellent customer service to guest.

Requirements

• OND in any discipline
• Minimum 2 years’ experience in a restaurant
• Excellent communication skills
• Excellent interpersonal skills.
• Knowledge of culinary terminology
• Willingness to work weekends, evenings and holidays
• Capable of working well under pressure.