Job Openings at MyJobMag Limited

Job Description

• Attend to all customer enquiries promptly
• Resolve customer issues and complaints on service related matters
• Receive and process customer's requests promptly and efficiently
• Build and maintain long term and profitable relationships with customers
• Deliver efficient and quality customer service consistently.
• Maintain a database for collating useful customer information.
• Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues.

Requirements

• B.Sc. degree with a minimum of 2:2
• Must have 2 - 3  customer service experience

Skills and Competencies:

• Excellent customer relationship management
• Good Oral & Written communication
• Sales & Marketing skills
• Excellent inter-personal skills
• Problem solving and conflict resolution
• Must have basic knowledge in Microsoft Word and Excel.
• Organized, detail-oriented and can work in a fast-paced environment

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Job Description

• Actively partake in setting sales and marketing targets.
• Directly responsible for effectively marketing the company’s products.
• Directly responsible for the achievement of sales target.
• Actively contribute to the conceptualization of marketing strategies to ensure that sales targets are met and exceeded.
• Constantly source new and viable clients.
• Contribute to developing and advising on marketing communication materials to promote the company’s products.

Job Requirements

• Excellent Marketing skills
• Presentable and well put together
• Very well spoken
• Ability to work with minimal supervision
• IT savvy/Computer literate; Ability to use Microsoft office tools - word, excel etc.

Minimum Qualification

• BSc 2:2 minimum
• Minimum of two (2) years working experience in the same or similar field.