Job Opportunities at Economic Community of West African States (ECOWAS)

Ref: ECW-CCJ/HR/OFF-M/002/2019
Location: Abuja, Nigeria
Institution: Community Court Of Justice, Ecowas
Directorate: Administration & Finance
Division: Office of the Director of Administration & Finance
Line Supervisor: Director Of Administration & Finance
Supervising: Office Aide
Status: Permanent
Grade: G5/G6/G7

Role Overview

• Reports to the Director of Administration & Finance (DAF). Implements and supports the communication and documentation activities of the office of the DAF, which manages a component of a major programme and which is normally organized into several interdependent units. Relieves the DAF of selected paperwork, reporting and office details.  
• Responsible for considerable coordination and follow-through with delegated monitoring of deadlines.

Role And Responsibilities

• Management of the Supervisor’s schedule: receive and welcome visitors; organise and manage appointments; keep the Supervisor’s timetable; make telephone calls; verify in-coming calls to ensure their importance and possibility to respond; manage the Director’s diary and schedule;
• Administrative management: organise meetings; receive, draft, type and make follow-up on administrative letters; meeting room bookings; provide supplies to the office;
• Management of mail: create a recording system of in-coming and out-going mails; ensure archiving and filing of documents; manage documents (in-coming and out-going, filing of letters); ensure follow-up on documents submitted to the Director for signature;
• Demonstrate experience in word processing in English and French and/or Portuguese in accordance with established standards;
• Knowledge of and technical competence to apply post editing techniques and practices for the preparation and production of documents according to ECOWAS policy.
• Undertake any other duty assigned by the superiors.

Academic Qualifications And Experience

• HND or equivalent in Secretarial Studies or Administration from a related field from a recognized higher institution;
• 6 years of progressively responsible experience in administrative, secretarial services;
• Demonstrates sound judgment and the ability to make reasonable decisions in the absence of direction.
• Knowledge of related computer software and relevant ECM filing systems and correspondence-related procedures, guidelines and processes to preparing and using administrative documents and templates;

Age Limit:

• Be below 50 years old. This provision does not apply to internal candidates.

Ecowas Key Competencies:

• Ability to provide suggestions based on own observations that will improve the way work is accomplished and confidently lead on their implementation as requested;
• Demonstrated experience working effectively as a team member, occasionally leading on discussions and/or replacing other leading roles as required;
• Ability to support the team by keeping abreast of the team’s initiatives, events and needs, assisting team leaders as required;
• Ability to take responsibility for own career and performance and to regularly and independently engage in self-assessment activities (e.g. self-reflection, obtain feedback);
• Ability to develop and maintain skills and expertise required to perform in the role effectively e.g. relevant technologies, professional standards, and relevant regulations/policies.
• Excellent work ethics, positivity, motivation, flexibility and problem-solving skills to carry out tasks associated with position;
• Ability to take initiative to resolve semi-routine problems and make recommendations to improve the quality/quantity of services to clients;
• Ardent desire to help others in a variety of circumstances of relevance to own work area and to refer to appropriate person for further assistance as required;
• Ability to work as part of a team in articulating the needs of clients and stakeholders;
• Ability to manage own time effectively and meet service standards and objectives related to assigned responsibilities.
• Understands how to access internal resources or services to enhance cultural awareness and actively seeks to improve multicultural skills when interacting with others with culturally and linguistically diverse backgrounds, especially within west Africa;
• Ability to listen attentively to people’s ideas, requests and concerns and to understand, internalize and develop diversity management skills in accordance with ECOWAS rules/policies;
• Ability to recognize preconceived notions and stereotypical views of certain groups and individuals and to successfully adopt inclusive and culturally appropriate behaviours;
• Basic understanding of the ECOWAS organization mandate and its functions, particularly those of own institution/agency;
• Knowledge of ECOWAS routine procedures and practices as it relates to assigned responsibilities (e.g. standards and rules) and work tools (e.g. technology);
• Ability to apply ECOWAS standards for emailing and other routine tasks and to keep records, and information pertaining to assigned work in accordance with rules and regulations;
• Ability to apply ECOWAS procedures relevant to tasks and demonstrate understanding of associated systems, processes, rules and/or standards sufficiently to explain their necessity and to identify errors and consequences.
• Excellent numeracy skills with the ability to collect, collate, classify and summarize data following clear and simple instructions;
• Demonstrated ability to challenge established procedures with a view of improving performance and/or outputs;
• Detail oriented with an ability to detect and correct errors and to keep accurate records of simple indicators/information;
• Ability to gather and arrange information and data in a simple and understandable manner.
• Ability to provide accurate and complete information to supervisor/co-workers/clients as requested, using good judgement, tact and diplomacy;
• Demonstrated ability to use computers with advanced word-processing skills including a working knowledge of spreadsheets (e.g. excel), inter/intranet, email and social media;
• Ability to read/listen and understand semi-routine instructions and carry them out with limited supervision;
• Ability to produce clear, concise, logical and grammatically correct written material in English or French and to have equal verbal language proficiency;
• Ability to address issues with others in a candid, timely and straight-forward fashion;
• Ability to organize semi-routine work tasks, to identify solutions to address conflicting priorities or uncertainty in carrying out new or changing tasks;
• Ability to develop work goals and identify the steps needed to achieve these goals;
• Ability to understand and contribute to team or work unit goals as directed by supervisor;
• Ability to work within well-established office practices and balance multiple tasks within set deadlines.

Annual Salary
(G5-UA 25,527.53 USD 40,277.34)/ (G6-UA30,178.98 USD 47,616.39) / (G7- UA 34,933.43 USD 55,117.96).

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Ref: ECW-CCJ/CRT-T/001/2019
Location: Abuja, Nigeria
Institution: Community Court Of Justice, Ecowas
Directorate: Registry
Division: Judicial Process And Case Management
Line Supervisor: Registrar, Judicial Process & Case Management
Status: Permanent
Grade: G4/G5/G6

Role Overview

• Under the supervision of the Deputy Registrar, the Courtroom Technician is responsible for the control, maintenance and operation of the Courtroom interpretation equipment, verbatim recording equipment and other technical appliances in the Courtroom.

Role And Responsibilities

• Under the direct supervision of the Deputy Registrar (Judicial Process & Case Management) carries out inspection, basic installation, control and operation of the Courtroom and deliberation room equipment.
• Undertakes simple repairs of equipment in the Courtroom & deliberation room. Supervise & coordinates installation, maintenance and repair activities by independent contractors.

Academic Qualifications And Experience

• Brevet de Technicien Superieur (BTS)/OND/HND or equivalent in related field from a university of recognized standing;
• A minimum of 5 years of relevant working experience in administration, including experience in the area of archives, electronic record management or related area is required.
• Knowledge of ECOWAS documentation, the document processing chain and relevant operational and administrative procedures, registry policies and practices, terminology and reference standards or that of a similar international organization.
• Knowledge of registry duties, practices as well as the ability to use relevant ECM module to carry out routine tasks
• Knowledge of document storage and retrieval and of electronic record keeping and relevant information systems procedures in terms of the working environment.

Age Limit:

• Be below 50 years old. This provision does not apply to internal candidates.

Ecowas Key Competences:

• Must have the ability to communicate fluently in one of the official languages of the Community; English and/or French and/or Portuguese.
• A good knowledge of one of the other official languages would be an added advantage.
• Ability to engage in positive approaches to team work, participate actively in discussions and the achievement of team goals;
• Ability to take responsibility for own career and performance with the occasional guidance from the supervisor/mentor;
• Ability to build capacity of self and others by sharing knowledge, tools, expertise and experience with others to remain proficient and well informed in the execution of assigned role.
• Well-developed interpersonal, listening and multitasking skills with a good understanding of client service responsibilities and role in representing ECOWAS values in all interactions;
• Ability to take initiative to resolve routine problems associated with assigned tasks using good judgment in involving colleagues or superiors as required;
• Ability to work as part of a team with the ability to explain client interactions to resolve concerns, problems and improve services;
• Ability to manage own time effectively and organize own work area in a manner that will meet performance expectations related to assigned client services;
• Ability to direct people to the appropriate source for further information and ask for help when overwhelmed with client demands.
• Ability to apply culturally-relevant and appropriate approaches with people from diverse cultural backgrounds;
• Good diversity management skills to interact with individuals in a manner that is culturally appropriate and in accordance with ECOWAS rules/policies;
• Good knowledge of diversity management as it relates to daily work expectations and assigned tasks.
• Good knowledge of the ECOWAS mandate and operational goals of relevance to assigned responsibilities;
• Ability to keep up-to-date with Departmental activities, schedules and goals of pertinence to own work team, functional area;
• Excellent knowledge of ECOWAS procedures relevant to assigned work and the ability to apply sound judgment in their application;
• Demonstrated strong interest and commitment to ECOWAS values and activities in daily assumption of duties.
• Excellent ability to maintain, process and provide accurate information as part of assigned tasks;
• Ability to organize files and information for easy retrieval and record keeping;
• Ability to spot mistakes, act promptly to correct them and learn from experiences;
• Knowledge and ability to challenge and question fundamental assumptions regarding accepted ways of doing things in the spirit of improvement
• Excellent ability to use current technology to communicate effectively e.g. office software programs, including spreadsheets, word processing and graphic presentation software; ability to type and format presentations, reports, manuals, newsletters, website content;
• Well-developed information sharing skills using technology and in accordance in established processes and practices;
• Advanced verbal assertiveness and communication skills with a demonstrated ability to acknowledge and understand the validity of others’ viewpoints and to respond in a constructive manner;
• Proficiency in information communication technologies (ICT);
• Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
• Ability to allocate time for specific task in a manner that will meet deadlines and quality/quantity expectations
• Good organizational skills with an excellent ability to break down work into smaller parts and focusing on the most important steps first;
• With appropriate guidance, ability to contribute to maintaining organizational performance standards throughout implementation of new processes, practices and plans adopted by the Department and of relevance to assigned tasks;
• Ability to monitor progress and to consider new goals in the context of assigned responsibilities;
• Ability to follow through with commitments made to others.

Annual Salary
(G4-UA 20,166.30 USD 31,818.39)/(G5-UA 25,527.53 USD 40,277.34)/ (G6-UA30,178.98 USD 47,616.39).