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  • Front Desk/Customer Service Personnel at African Foundries Limited (AFL)

  • Posted on: 21 August, 2019 Deadline: 28 August, 2019
  • View Jobs in Manufacturing / Production / FMCG View All Jobs at African Industries Group - AI
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  • African Foundries Limited (AFL) was established to support the accelerating growth in Nigeria by making the country self-reliant for steel rebars and eliminating its dependence on imported rebars. AFL is set up to reach a 0.5 million-ton per year capacity for high strength rebars and allied products.

    Front Desk/Customer Service Personnel

     

    Job Description

    • The Ideal candidate provide our clients with outstanding customer service and support
    • As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills and must have excellent communication and organizational skills.

    Responsibilities

    • Greet guests and provide them with superb customer service.
    • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
    • Answer all client questions and incoming calls.
    • Redirect phone calls to the appropriate department and take down messages.
    • Accept all letters and packages, and distribute them to their appropriate departments.
    • Monitor, organize and forward emails.
    • Track and order office equipment and supplies.
    • Maintain records and files.
    • Oversee the office budget.

    Requirements

    • B.Sc/HND qualification
    • A minimum of 3 years proven experience in a similar role.
    • Good understanding of office administration and basic bookkeeping practices.
    • Superb written and verbal communication skills.
    • Excellent organizational and multi-tasking abilities.
    • Strong knowledge of MS Office programs.
    • Must be a female.

    Method of Application

    Interested and qualified candidates should forward their CV to: afl.hr@africanindustries.com using the Job Title as subject of the mail.

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