Assistant Sales & Marketing Manager at Ibis Lagos Airport-Hotel

Job Description

• Collaborate with Country Sales Manager in the planning and development of sales strategies, as well as in setting sales goals and standards.
• To negotiate contracts with clients and to ensure that all necessary paperwork (e.g. credit agreements, etc.) is in place prior to clients’ placing business
• To maintain an efficient sales office procedure and to insure the regular maintenance of an accurate and updated accounts/contacts database and follow-up procedures
• Ensure contact is maintained with clients to create a good work relationship that supports sales as well as increases customer base
• Effect periodic sales meetings and update records on ANAIS
• Ensure adherence to the work ethics, policies, and regulations of a firm
• Perform administrative tasks of production recording, filing, and inventory
• Responsible for recommending solutions which will help in enhancing the profits of the company and should be a problem solver.
• Provide excellent customer service and ensure that all the customers are satisfied with the products or services and are not facing any issues
• Responsible for developing strategies and suggesting changes which will help bring about more profit and improved sales
• Have a thorough understanding of the drivers of the business in corporate sector and have demonstrated the ability to adapt and deliver in an aggressive and competitive environment
• To assist the Country of Sales & Marketing in managing and coordinating all efforts of the Sales & Marketing operations, to ensure efficient, prompt, courteous, consistent quality and proactive service for all hotel guests
• Be aware of local market competition, to monitor trends within the industry and make suggestions how these could be implemented in the hotel
• To pass on all complaints/comments received from customers/clients regarding the hotel, hotel services, etc. to the Director of Sales & Marketing immediately
• To be fully aware of the hotel’s major corporate clients and high-profile individual guests, current VIP guests, hotel promotions and room rates
• To maintain and exceed the hotel’s revenue goals within the allocated market segments
• Organize and conduct familiarization tour of the hotel
• To maintain confidentiality of the information directly related to the hotel’s activities and to not divulge such information outside the hotel.

Requirements

• Degree Level: Bachelor's degree; Master's is preferred
• Degree Field(s): Marketing or business administration
• Experience: A minimum 3years Sales experience in hospitality Industry