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  • Posted: Aug 15, 2019
    Deadline: Not specified
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    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in western Africa since 2004. Our communications product suite is best in class using the latest generation technologies in communications and supported 24/7 by some of the most experienced customer s...
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    System/Network Engineer


    Location:
    Victoria Island, Lagos

    A Short Summary of the Job

    • To support and maintain all IT architecture both internal and in client’s location.  This position is also responsible for administering up to 100 desktops as well as all company servers, printers, phones, and other peripherals.

    Key Duties & Responsibilities

    • Configures, tests, and maintains LAN/WAN equipment and related services
    • Identifies, diagnoses, and resolves network problems
    • Create and maintain comprehensive documentation for all implemented networks
    • Provide network-related user issues as escalated
    • Assist in network project design and implementations
    • Maintain and support the company’s LAN/WAN environment
    • Daily maintenance and problem resolution
    • Maintain necessary documentation on both network issues and projects assigned
    • Maintain and troubleshoot Apple servers (Open Directory) for a middle-sized environment (less than 200 computers)
    • Set-up of computers for staffs
    • Troubleshoot application and hardware issues on both user and server levels
    • Aid in maintaining that all servers/computers/peripherals are in good working condition
    • Perform servers and other computer asset maintenance (regular and ad-hoc)
    • Maintain hardware and software updated inventory
    • Resolve all application (emails, applications, etc) related issues
    • Participate in designing and implementation of various systems/application projects as requested by the client

    Essential Skills/Knowledge

    • Minimum of 3 years’ experience in IP network maintenance and troubleshooting
    • Advance knowledge in routing (EIGRP/OSPF) and switching (VLAN’s, STP, etc)
    • Advanced knowledge in SNMP and other network management protocols/systems
    • Advanced knowledge in QoS principles and use of different QoS appliances
    • Able to identify network issues, propose and implement actions to resolve the problem
    • Experienced and knowledgeable on different wireless technologies (802.11 a/b/g/n/ac) design, implementation, optimization and troubleshooting
    • Must be highly resourceful
    • Able to complete tasks with minimal supervision
    • Must be a team-player
    • Certifications (CCNP/CCDA/CCIP) is a plus
    • Understanding of wires and wireless basic networking
    • Ability to use an Apple Macintosh system
    • Ability to manage and support 1st and 2nd level issues on an Apple Macintosh system
    • Ability to manage and support 1st and 2nd level issues on a Microsoft Windows System
    • Basic understanding of Directory Services on both Windows (Active Directory) and Macintosh (Open Directory)
    • Understanding of hardware configuration of both Apple and Windows devices is highly desirable
    • Intermediate understanding of DNS, DHCP, Filesharing (with or without SAMBA)
    • Ability to work under pressure
    • Ability to document activities and issues
    • Ability to support basic applications like MS Office and others
    • Must be a team-player
    • Certification on Apple environment is a plus

    go to method of application ยป

    Pre-Sales Engineer


    Location:
    Victoria Island, Lagos

    Brief Job Summary

    • The Pre-Sales Engineer will be responsible for designing solutions based on client’s requests and develop BOM in various options to satisfy both the client and our internal billing unit.
    • He or She will also have the responsibility to develop and manage future products for Netcom

    Key Duties & Responsibilities

    • Deliver all standard and non-standard bill of materials (BOM’s), proposals, project network architecture (PNA’s)
    • Ensure that all BOM’s and proposals are technically and financially sound to meet both client’s and Netcom’s objectives and are within the timelines set by all stakeholders
    • Attend client product presentation, requirements gathering and other matters as requested by both internal and external stakeholders
    • Ensure that the PLC documentation of all current products are updated
    • Serve as level 3 support for any technical issue on delivered products
    • Participate in the product steering committee in identifying products that Netcom will pursue on an agreed timeframe
    • Execute PLC phases for selected products up to launching (business investigation, design and planning, testing and roll-out)

    Essential Skills/Knowledge

    • Proven senior IT and telecommunications hands-on experience.
    • Proven track record of driving and defining complex projects
    • Ability to manage all stakeholders on all running and planned projects
    • Exceptional written and communication skills are essential
    • Experience of managing multiple IT and telecommunications disciplines i.e. software development, technical support, systems and Network architecture, etc.
    • Advanced level understanding in network, transmission and server systems fields
    • In-depth experience of negotiating with and managing third parties
    • Working knowledge of Project Management methodologies
    • Ability to use MS Word, Excel, Office and non-windows operating system
    • Ability to manage competing demands in an environment with frequent changes, delays, or unexpected events.
    • Ability to lead and guide others in a collaborative work environment.
    • Skill in analysis, developing alternative courses of action, and decision making.
    • Ability to establish and document procedures.
    • Ability to manage individual and group projects.
    • Ability to originate change and influence others at all levels of the organization.
    • Must be able to travel, and work off-hours to accommodate project deliverables and deadlines.

    Education and/or Professional Qualifications

    • BSc degree required in Computer Science or Engineering
    • CCNP, CCIE or related Network engineering certifications
    • ISO 9001:2000 and TL 9000 training and/or experience
    • 5 to 8 years working experience is required for this role

    Desirable Skills/Knowledge:

    • Effective presentation and communications skills
    • Pathloss transmission planning tool

    Method of Application

    Use the link(s) below to apply on company website.

     

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