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  • Head of Hotel at Genesis Group

  • Posted on: 26 June, 2014 Deadline: Not Specified
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    Genesis Group is a wholly Nigerian owned Catering, Hospitality & Entertainment Conglomerate with business interest in Hotels, Restaurants, Cinemas, Shopping Malls, Property Development, Outdoor Catering, Industrial Catering/Camp Management and Food Production.

    To deliver the best quality services, through the continuous provision of innovative and exceptional customer experiences, while fulfilling our responsibilities to all stakeholders based on respect and integrity.

    Head of Hotel


    Job description

    • Developing strategies that should optimum utilization of the hotel and Restaurants to ensure continuous profitability
    • Contribute to the development and production of the company annual business plan.
    • Put in place controls which ensures that Assets are maintained timely and periodically.
    • Ensuring that the Unit’s operations are within the approved budget limit.
    • Develop a strategy that ensures Customers satisfaction is monitored periodically in a structured manner.
    • Put in place strategies that should ensure 90% room occupancy and Restaurant patronage all year round.
    • Ensuring that all equipments are in good condition and performing optimally.
    • Hold weekly communication and review meetings with subordinates and produce minutes of such meetings.
    • Ensure that hotels and Restaurant activities are controlled effectively and manage performance against plans, focusing on continuous improvement in line with the company's mission, vision and objectives.
    • Develop Staff competencies and monitor training and Participate in staff planning and appraisal.
    • Ensure that transparency, honesty and accountability are imbedded in the procurement Team for Hotels and Restaurants.
    • Maintain public relations with customers and corporate organizations.
    • Ensure proper co-ordination between all the departments of the hotels and also interpersonal relationships amongst hotel staff.
    • Ensure the effective dissemination of Health, Safety, & Environment (HSE) Policy and Procedure to the Subordinates.
    • Other duties as assigned.
    • Build and lead an effective and cohesive Management Team in consultation and implement effective succession planning, people management, development, recruitment, and retention strategies for the division.
    • Manage the performance of all heads of department within the division through a formal Performance Management System.
    • Develop, implement and enhance document record keeping and accounting systems making use of current computer technology.

    Desired Skills and Experience

    Person Statement: Bachelor’s degree level, with minimum 5 years experience in hotel management. Minimum five years experience working a property with at least 50 guest rooms and exceeds a 3 Star 3 rating. 

    Core Capabilities:
    Achieving quality results & service
    Communicating information effectively
    Thinking clearly, deeply, and broadly
    Understanding the hospitality industry
    Understanding GGNL mission & operations
    Building collaborative relationships
    Influencing individuals & groups

    Leadership Management

    • Experience in setting and achieving sales and profit targets;
    • Experience in planning work schedules for individuals and teams;
    • Experience in recruiting, training and monitoring staff;
    • Experience in analysing sales figures and devising marketing and revenue management strategies
    • Experience in ensuring compliance with licensing laws, health and safety and other statutory regulations.
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions.
    • Ability to write procedural manuals, reports and correspondence.
    • Ability to deal with problems involving several concrete variables in standardized situations.
    • Excellent communication skills with the ability to present to a broad range of people internally and externally
    • Excellent analytical and interpretive ability
    • Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
    • Dependability with a strong sense of urgency and results-orientation.
    • Knowledge of Finance, relevant Technology and Administration
    • Knowledge of Hospitality Management
    • Knowledge of Event Planning & Execution

    Method of Application

    To apply for this position, click here

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