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  • Posted: Aug 15, 2019
    Deadline: Aug 22, 2019
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    A member company of the Human Resources Solutions Group (HRSG), a team of Human Resource Professionals who offer top graded HR Training, Consulting and Advisory services. Founded in 2002, HRSG was quick to position and established itself as a leading provider of professional HR and Organizational Development solutions. HRSG is composed of MasterMindsHRSG...
    Read more about this company

     

    E-commerce Officer

    Responsibilities

    • Follow set policies and procedures to undertake required checks to identify and categorize product content for the E-commerce website, as well as to identify potential fraud on a daily basis.
    • Upload of data to the E-commerce website.
    • To follow up on suspicious vendors, confirming them as fraudulent where applicable and blocking all such customers on the E-commerce platform as per established company process.
    • To log all confirmed fraud cases on a weekly basis and produce regular reports informing the operations manager.
    • To liaise with all departments, raising all E-commerce and delivery related issues.
    • To monitor the E-commerce website for issues which might deter customers from buying and to suggest then implement ways of combating these issues.
    • To feed into the monthly Profit & Loss analysis, adding insights won through customer service and trends, providing insights into performance and ideas for resolutions and improvements.
    • Assist the Operations manager on all assigned duties.
    • Ensure proper filling and documentation of all e-commerce related operations.

    Qualifications

    • Minimum of a second class upper in a related field of study.
    • 2-3 years working experience in a similar role.
    • Very good web management skills.
    • Analytical and result oriented.
    • An excellent Team player.

    Method of Application

    Interested and qualified candidates should send their CV to: Recruitment@mastermindshrsg.com and copy careers@mastermindshrsg.com Using the "Job Title" as the subject of the mail.

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