Front Desk Officer at Fosad Consulting

Job Description

• We are looking to hire the services of a front desk officer who will be responsible for handling front office reception and administration duties.

Responsibilities

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies.
• Maintain records and files.

Requirements

• A Bachelor's degree or relevant qualification.
• Candidate must have a minimum of 2 years’ proven experience in a similar role at a financial services institution.
• Good understanding of office administration and basic bookkeeping practices.
• Excellent organizational and multi-tasking abilities.
• Strong knowledge of MS Office programs.