Jobs at Workplace Centre Limited

Essential Duties and Responsibilities

• Acting as a first point of contact: dealing with correspondence and phone calls.
• Managing diaries and organizing meetings and appointments.
• Booking and arranging travel, transport and accommodation.
• Organizing events and conferences.
• Reminding the manager/executive of important tasks and deadlines.
• Typing, compiling and preparing reports, presentations and correspondence.
• Managing databases and filing systems.
• Implementing and maintaining procedures/administrative systems.
• Liaising with staff, suppliers and clients.
• Collating and filing expenses.
• Conducting research on behalf of the manager.
• Organizing the manager’s personal commitments including travel or childcare.

Qualifications/Experience/Person Specification

• Minimum of OND
• Minimum of 2 years relevant experience
• Ability to drive plus good road network knowledge.
• Male gender is preferred.

Required Skills/Competencies:

• Ability to think independently and creatively
• Relationship Management.
• Co-ordination and planning
• Attention to detail and a delivery mindset
• Experience in managing services provided by 3rd party vendors
• Proactive.

Remuneration and Benefits

• N70,000 net monthly.

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Role Objective

• To grow and expand the company’s brand Lubes to ensuring that volume, revenue & margin targets are met through the sourcing of new clients and retention of existing clients.

Role Accountabilities

• Establish and develop relationships with a wide range of customers/channels across the region
• Ensure sales volume, revenue and margin targets are met
• Gather data and develop report for market analysis
• Provide to management on market trends and customer requirements
• Promote the brand and monitor region for counterfeits or adulterators and report forappropriate action
• Ensure customers are invoiced /billed accurately and on time and that payments are promptly received & accurately processed and resolve invoice/payment disputes that arise
• Advise customers on product range and attendant benefits and guide customer buying decisions.
• Work with technical department to carry out lubrication surveys on equipment and perform requisite tests to determine optimum product usage.
• Ensure adherence to laid down Marketing and Sales systems, processes, procedures and policies; make appropriate recommendations for improvement.
• Produce/provide periodic updates and management reports as required.
• Ensuring compliance with industry, regulatory and Company policies and procedures
• Work with Customer Services to manage customer complaints and enquiries
• Recommend appropriate credit terms for customers and monitoring adherence to agreed terms
• Generate & update product demand forecast.
• Any other job as may be assigned by Executive/senior staff.

Job Specification Key Performance Indicators
Educational Qualification:

• A good Degree in Engineering, Social Sciences or any other relevant or related field of study from an accredited university

Professional Qualification:

• Any professional qualification will be anadded advantage, though not mandated
• Experience: Minimum of 3-5 years post qualification experience
• Percentage of volumes, Revenue & gross marginachieved against set target
• Percentage of increase in volumes, revenue & marginover a given period
• Number of new accounts developed against set target
• Quality of data gathering and the reportgenerated
• Percentage of perfect orders
• Percentage levels of customer satisfaction as per policy
• Delays in getting invoice document across tocustomer
• Level of company’s brand and other policiesawareness
• Percentage of product returns
• Billing delays / error
• Percentage of debt write off within policy
• Percentage of Accounts Receivables past due
• Percentage of complete / on time shipment
• Collection cycle time
• Dispute claim recovery/ resolution time
• Percentage of accounts reconciled with Customer sign-off.

Functional / Technical Competencies and Behavioural Competencies:

• Knowledge of Microsoft Office (Word, Excel,Power point)
• Time Management skills
• Negotiation Skills
• Industry Knowledge
• Reconciliation Skills
• Market knowledge
• Data Analytical skills
• Business and Financial Acumen
• Relationship Management
• Conflict Resolution
• Good Oral & Written Communication
• Product Knowledge
• Risk Management
• Organizational Awareness
• Customer Orientation
• Teamwork and Collaboration
• Innovation & Creativity
• Integrity
• Business Ethic and Corporate Governance
• Interpersonal Skills
• Flexibility / Adaptability
• Trustworthy.

Remuneration

• N100,000 Net monthly.