Job description
- Completes store operational requirements by scheduling and assigning employees; following up on work results.
- Maintains store staff by recruiting, selecting, orienting, and training employees.
- Maintains store staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
- Ensures availability of merchandise and services by approving contracts; maintaining inventories.
- Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
- Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
- Secures merchandise by implementing security systems and measures.
- Protects employees and customers by providing a safe and clean store environment.
- Maintains the stability and reputation of the store by complying with legal requirements.
- Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
- Contributes to team effort by accomplishing related results as needed.Administer daily operations
- Create, review and implement business procedures
- Work with department heads
- Plan company activities
- Manage company property such as cars, telecommunication devices, and laptops
- Handle business procurements
- Execute administrative responsibilities
- Attend meetings, trainings, seminars and conferences
- Travel to different locations
- Fostering a healthy team environment
- Dispersing internal communications
- Dealing with customer issues
Desired Skills and Experience
- Have thorough knowledge about marketing strategies
- Be able to manoeuvre and develop business procedures
- Have proficient leadership, organisational and supervisory skills
- Be dependable and professional
- Have computer and software skills
- Have superior training and presentation skills
- Be able to communicate successfully in both written and verbal format
- Be able to properly manage teams and employees
- Be able to delegate responsibilities
- Have first-rate skills in understanding, creating and analysing financial reports or budgets
- Be able to produce high level of quality service to colleagues
- Understand organisational culture
- Be cordial and amenable
- Be resourceful, inventive and self-confident
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