Job Opportunities at Jumia Nigeria

Department: Logistics
Job Type: Full Time

Responsibilities

• Jumia Food is an online food ordering site that allows consumers to conveniently order meals of their choice from their preferred restaurants, and have them delivered straight to their home / office.

In particular, you will:

• Provide lead oversight and direction across all shifts of dispatch personnel
• Develop and optimize processes - work with senior management to lead innovation projects focused on developing, implementing, and executing a variety of strategic initiatives focused on scaling the business through expansion and lean operations.
• Strategy and planning - based on data at your disposal, decide how the team should prioritize their tasks, and set an ambitious timeline to reach those goals.
• Coordinate the scheduling and shift coverage of dispatch personnel.
• Set up and dispatch shipments with company riders.
• Supervise riders and manage the utilization of equipment.
• Data entry and reporting.

Requirements & Qualifications

• Bachelor's Degree from an accrediated university.
• 3- 5 years of experience in logistics, distribution, operations management.
• Knowledge in Data entry and reporting
•  Ability to adapt to fast-moving and evolving organizations.
• Proven ability to implement process improvement initiatives .
• Strong leadership and interpersonal communication skills, with the ability to manage and develop a team.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth given the challenges that we propose you to take.

go to method of application »

Responsibilities
In particular you will:

• Focus on activities that ensure business continuity/sustainability and growth of vendors e.g. ensuring performance communication, monitoring and improving vendor profitability, sales monitoring etc.
• Coach and mentor team members
• Listen and evaluate outbound calls made to sellers.
• Facilitation of flow of internal communication and synergy between different teams.
• Follow up on vendors to increase business (increase Net Merchandize Value, using innovative ways e.g. organize various contests, etc)
• Monitor and improve vendor sales by providing feedback to vendors
• Monitor vendor stores and provide expansion and diversification tips to vendors
• Responsible for getting any additional data needed on vendor and assigning vendors who register through the system to various teams
• Ensure compliance with internal systems (SalesForce)
• Reporting team trend analysis and performance
• Ranking vendors by SKU Sales, NMV, Out of Stock, Returns Rate, Rejection Rate

Required Skills & Qualifications

• Minimum of 2 years’ experience in either or of the following - Vendor Acquisition, Vendor Management, Sales Management
• Proven track record in sales, with a demonstrated ability to increase network expansion/volumes.
• Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
• Creative communicator with an ability to work across multiple communications channels, including written communications and visual content
• Strong oral and written communication skills with experience in influencing others to drive results.

We Offer

• A unique experience in an entrepreneurial, yet structured environment.
• The opportunity to become part of a highly professional and dynamic team working around the world.
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

go to method of application »

Department: Logistics

Responsibilities

• As a Fleet Coordinator, you are responsible for liaising with the Field Managers, 3PLs, Finance Operations, and Head of Operations.

In particular you will;

• Source for and train new riders (ensuring the necessary background checks are done)
• Ensure riders have complete and accurate road/state documents
• Manage relationships with Logistics Partners and Field Managers
• Reconciliation of accounts, and collation of weekly riders’ performance reports
• Set up random checks on POS terminals (liaising with Fin Ops)
• Provide the necessary work tools such as POS terminals, shirts/jackets/raincoats when needed
• Monitor riders’ performance via BI and Live Dashboard reports – assess the strengths of riders

Professional Skills & Qualifications

• A bachelor's degree from an accrediated University.
• At least 3-4 years experience in logistics and Fleet management.
• Balanced analytical skills, including experience using all MS packages, such as Word, Excel, Power Point.
• Conflict management and problem-solving skills.
• Balanced organizational skills and keen attention to details.

We Offer

• A unique experience in an entrepreneurial, yet structured environment.
• The opportunity to become part of a highly professional and dynamic team working around the world.
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.