Gripfirm Royal Investment Ltd. is a company that is registered in the year 2007 March 7th under Corporate Affairs Commission (C.A.C.) to operate on various grand of services within the Nation Nigeria and beyond. Gripfirm Royal Inv. Ltd operates as investment advisory body, as a consultancy firm (Recruiting), Agent, Transport Company, and Operates under Oil and Gas sector, Gripfirm and Medpro Global Resources are in partnership as health facilitator and Licensed as Nutritionist etc. This is a company that has the welfare of her Employees/ Clients/Customers at heart. The company is hereby recruiting for the post of Graduate customer Service Representatives.
Key Responsibilities and Accountabilities
· Must have previous customer service experience, minimum of one year.
· Must be a confident and strong communicator in order to deal with varying customer issues, build strong relationships with internal teams as well as with 3rd party.
· Must possess numerical skills and an analytical mind in order to successfully investigate customer issues, interpret reports and data with ease.
· Excellent written and verbal communication skills.
· Positive outlook to problem solving and a high degree of accuracy and attention to details.
· Strong interpersonal and organizational skills.
· Work well under pressure and to tight deadlines, prioritizing tasks in terms of importance/urgency
Interested and qualified candidates should forward their detailed CVs with the subject “CUSTOMER SERVICE REPRESENTATIVE” to firstname.lastname@example.org