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  • Spa Receptionist at ORÍKÌ Group

  • Posted on: 26 June, 2019 Deadline: 27 June, 2019
  • View Jobs in Manufacturing / Production / FMCG View All Jobs at ORIKI Group
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  • ORÍKÌ is a luxury skincare brand that fuses natural ingredients & scientific research to create extraordinary personal care products. We create effective and luxurious beauty and grooming products utilizing raw materials and all natural resources discovered around the world. Botanically based, we use potent plants, organic ingredients and 100% natural essential oils.

    ORÍKÌ is for the sophisticated, health-conscious woman and man who want to look effortlessly sharp with intent and purpose. ORÍKÌ is a lifestyle, an attitude, and a way of life. The ORÍKÌ philosophy is borne from the notion that natural skin, hair & body products work better simply because they are made with superior ingredients; nature knows best.The abundance of natural resources across the globe, coupled with our expertise and commitment to all natural ingredients provide easy, smart solutions from head to toe.

    Spa Receptionist

     

    Details:

    Primary Responsibilities:

    • Provide guidance to clients on the procedures at the spa
    • Answer telephone calls and provide accurate information to clients
    • Keep the reception area clean and conducive for clients as they wait for their turn to be attended too
    • Introduce new beauty products to clients and educate them on their uses and benefits
    • Keep clients updated on currently available promotions and discounts in services offered in the Spa
    • Process payments from clients for services ordered from the spa
    • Keep register of long and existing clients for them to enjoy benefits given to loyal customers
    • Give appointments to clients on specific days
    • Open and close the spa at the appropriate time
    • Ensure that the front desk is clean and organized for free movement
    • Assist in getting client feedback on level of services delivered in order to improve on service delivery
    • Inform staff members of appointments that have been canceled by clients, and also alert staff members of the arrival of clients who come without prior appointments
    • Assist in developing promotional events, which focus on increasing the clientele of the spa
    • Manage the visitor register to keep record of people who visit the spa on a daily basis
    • Receive customer complaints and feedback and direct them to appropriate offices for resolution

    Requirements

    • Great customer service background
    • OND/ BSc holder
    • Must reside in Lagos, preferrably Lagos Island
    • Must be comfortable with a 2pm to 10pm shift
    • Must be trainable
    • Must be fluent in English language
    • Must be willing to resume immediately

    Method of Application

    Applicants should send CVs to orikicareers@gmail.com

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