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  • Posted: Jun 24, 2019
    Deadline: Not specified
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    Mwanga is a tech-driven business process outsourcing services company. We have a highly skilled and agile team that effectively fits into your teams and carries out a major process to result in an upward scale in your profitability.
    Read more about this company

     

    Debt Recovery Representative

    Tasks and Responsibilities

    • Ability to hit set target by collecting overdue loans and acts as the liaison between creditors and customers
    • To manage recovery of overdue payments from customers by reaching out and Acting as the liaison between creditors and customers and manages overdue accounts
    • The successful candidates should have the following minimum essential skills, knowledge and experiences in order to be considered at first shortlisting stage:
    • Speak and persuade customers to pay amounts due using available repayment methods
    • Give an accurate report on customers reached out to weekly on reason for delinquency
    • Self-driven to consistently hitting weekly/monthly target
    • Perform other assigned duties necessary to support the portfolio weekly
    • Follows-up delinquent accounts, updates and maintains accurate records
    • Excellent spoken and written English
    • Ability to prioritize and manage multiple responsibilities
    • A good negotiator
    • Solid team player who thrives on working in a fast-paced environment.
    • Possesses a moderate understanding of general aspects of the job.
    • Strong attention to detail and goal oriented
    • Active Listener
    • Being Persuasive to get commitment from the debtors

    Method of Application

    Interested in working with us? Send your CV along side your cover letter to careers@mwanga.ng

    Build your CV for free. Download in different templates.

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