• Graduate Vacancy at Terragon Group

  • Posted on: 13 June, 2014 Deadline: 19 June, 2014
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  • Terragon - An Integrated New Media and Mobile Content company based in Lagos, Nigeria with presence in Ghana, Kenya, India, UK and Mauritius currently seeks to employ a FRONT DESK OFFICER. The Group prides itself as a new media business focused on Africa. It has built a strong competence across the new media ecosystem comprising mobile, online and content.

    Front Desk Officer

     

    Responsibilities

    •     Respond to visitor's inquiries and direct to concerned staff.
    •     Sort, and distribute incoming correspondence
    •     Re-direct calls as appropriate and take adequate messages when required.
    •     Greet, assist visitors and the general public.
    •     Perform other related duties as required by Team Leads and Talent and office resource
    •     Deliver excellent customer services, at all times.
    •     Make sure reception area is kept clean and tidy throughout the day.
    •     Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment.
    •     Provide administrative support to Admin Department

    Qualifications

    •     A Bachelor's degree in Arts/Social sciences; must have completed NYSC.
    •     Minimum of 1 year experience of Managing front desk in a service environment, Call centre or service shop experience
    •     Tech-savvy and comfortable in a field that combines elements of multiple disciplines (technology, marketing, etc.)
    •     Good communication skills and Interpersonal skills.
    •     Coordinated and Disciplined.
    •     Attentive to details.
    •     Excellent customer service relation

    Method of Application

    Interested qualified applicants should forward their CVs and cover letter to: careers@terragonltd.com using the Job Title as the subject of the email. Only shortlisted candidates will be contacted.

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