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  • Front Desk Officer at A Reputable Diagnostics Center

  • Posted on: 14 June, 2019 Deadline: 21 June, 2019
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  • A reputable Diagnostics Center in Ibadan is looking for a Front Officer, who would manage the daily operations of the Front Desk, ensuring maximum efficiency and productivity. The responsibility of the Front Desk Officer is as follows:

    Front Desk Officer




    • Register patients according to established protocols
    • Assist patients to complete all necessary forms and documentation including medical insurance
    • Ensure patient information is accurate including billing information
    • Inform patients of medical office procedures and policy
    • Maintain and manage patient records
    • Answer incoming calls and deal with inquiries
    • Transfer calls as required
    • Schedule patient appointments
    • Collect co-pays and payments


    • OND in Medical Sciences
    • Knowledge of medical terminology, procedures and diagnosis
    • Knowledge of computer and relevant software applications
    • Knowledge of general administrative and clerical procedures
    • Working knowledge of healthcare insurance preferred


    • Communication skills -Ability to listen effectively and express oneself in a clear and articulate manner
    • Information collection and management - Ability to collect, organize and monitor data efficiently
    • Planning and organizing - Ability to multi-task, prioritize and schedule tasks and activities
    • Attention to detail - Ability to produce accurate and high quality work through concern for all areas involved
    • Customer Service Skills - Ability to develop good customer relationships with a focus on achieving customer satisfaction
    • Adaptability - Ability to adjust approach to meet changing demands and situations including dealing with diverse people
    • Confidentiality - Ability to maintain confidentiality and adhere to ethical standards

    Method of Application

    Appllicants should send Cvs to

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