Job Opportunities at RTI International

Your responsibilities will include supporting the program to strengthen the policy, institutional and regulatory frameworks for improved WASH services (including establishing accountability mechanisms). This will include implementing activities to create a favorable environment for urban WASH sector reform. Facilitating the development of a clear institutional and regulatory framework. Delta recently passed the WASH Sector law that is based on creation of the Delta State Urban Water Corporation.

Your other role will be to support the transformation agenda through supporting the creation of autonomous Delta State Urban Water Corporation based on good corporate governance structures. This means supporting the DSUWB to adopt a corporate structure (facilitate with the State Government leadership appointment of a Board of Directors), including management. The Board of Directors should be a professional board that represents a diverse cross-section of stakeholders and possible shareholders (including consumer interests) with clearly defined roles and responsibilities. You will also be responsible for tracking the institutional strength index of Delta State Urban Water Corporation using a capacity assessment tool modified under the E-WASH (SWACAT). E-WASH planned to scale up urban sanitation services to be hosted in the Delta water utility. As part of your responsibility, you will facilitate the achievement of urban sanitation outcomes in Delta as the need arises.

Qualifications and Experience:

• At least a master’s degree in institutional development, corporate governance, regulatory reforms, engineering, development studies or any such related fields.
• A minimum of master’s degree and 6 years of experience or bachelor’s degree and 10 years of experience post qualification experience in any of the above areas
• Experience in designing and undertaking institutional restructuring will be an added advantage
• Knowledge and understanding of WASH policy development, regulatory reform and social accountability

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RTI International hereby invites applications from highly resourceful, motivated and experienced professionals to fill the following vacant position;

The main objective of this position is to build capacity of the Delta State Urban Water Board (DSUWB) in general utility operations including financial, commercial, HR, managerial, and operational aspects of the DSUWB to improve their financial and operational viability. In this respect the position will support the DSUWB to have adequate capacity for budgeting, financial management including reporting, billing, collection and other revenue generation ventures. This means developing accurate, transparent accounting systems and strengthen transparent financial management. Support the DSUWB in budgeting processes for the utility operations, design appropriate tariffs based on the tariff review study and accurate and reliable customer data base.

Facilitate the development of appropriate organizational structures and other HR related functions for the transformed SWB.

Facilitating the development and execution of incentives and performance-based contracts including defining performance monitoring and assessment approaches with clearly defined KPIs and implementation of the PIPs

Support prioritization and use of public private partnerships to improve delivery of water and sanitation services. Identify innovative cost recovery mechanisms and service delivery models. Support prioritization and use of local, own-source revenue to improve delivery of water and sanitation services.

Qualifications and Experience:

• At least a master’s degree in finance, commercialization, economics, organizational development, HR or any of the accounting qualifications or such related fields.
• A minimum of Master's degree and 6 years of experience or Bachelor's Degree and 10 years of experience post qualification experience in any of the above areas
• Expertise in performance and utility performance improvement and specific expertise in areas including HR management, strategic planning, training and capacity building, financial management, and/or customer satisfaction and engagement
• Experience in designing public/private partnership in any infrastructure sector though in the water and sanitation would be an advantage.
• Experience in designing and undertaking financial management systems, evidence-based budgeting.
• Knowledge and understanding of utility finance electricity or water i.e. cost structure of utility operations, major cost centers,

• Knowledge of the key components of a utility tariff and what to take into account when designing such a one.

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The overall objective of E-WASH is to assist the Government of Nigeria to expand and improve urban water service delivery by strengthening the governance, financial and technical viability of select State Water Boards (SWBs) in Nigeria.  The E-WASH activity will concentrate on solidifying state, municipal, and utility level governance gains, manifested in improved water supply services, and an improved ability to regulate, manage, and expand sanitation services. RTI International is seeking to recruit an Abuja-based Senior Media and Communications Specialist (SMCS) for the USAID E-WASH activity.

Program Description

The SMCS is responsible for managing and coordinating all E-WASH project communications and online presence. This includes everything from written, printed materials, KM products, press releases and social media presence for E-WASH activities. Extending to coordinating communications with third parties, development and dissemination of communications products to target counterparts, or other stakeholders and schedule meetings, as needed.

Key Responsibilities:

• Develop external communications material (written and printed), from the design stage all the way to the distribution stage. Strong writing and communications skills are required to lead the development of E-WASH products across 6 states and its headquarters in Abuja.

• Support the writing and development of ongoing reports (weekly, bi-weekly, monthly, quarterly and annual reports or deliverables), ensuring they are well written and abide by USAID Branding and Marking guidelines. This may involve collecting information to produce feature Stories, which should be produced on a monthly basis to showcase some of the project’s major accomplishments.

• Maintain a thorough understanding of USAID communications and branding regulations, as well as contract limitations, and inform/educate others on these requirements as necessary; including participating in quarterly USAID Communications Working Group (CWG) meetings.

• Working with the ASC Advisor, implement the Knowledge Management and Communications Strategy for E-WASH. Work collaboratively with other thematic leads to provide communications support when necessary including attending events and activities.

• With support from the ASC Advisor and MEL team, the SMCS will organize quarterly knowledge events; and develop the E-WASH Communications Strategy and Engagement Plan. 

• Identify appropriate media and communications channels to ensure that lessons learned are properly collated and disseminated.

• Create guidance and tools to implement communications and media activities and measure their effectiveness.

• Under supervision of ASC Advisor, support state offices in advocacy and communication on urban WASH issues.

Contribute to producing high quality, statements, articles, briefing materials and features material as well as other relevant content as required

Qualifications:

• An advanced university degree (Master's) in Communication, Journalism, Public Information, Public Relations, Marketing, Branding and Social Sciences or a directly related field(s);

• A minimum of six years of progressive, relevant work experience in communication, media, advocacy and/or digital media role, including in international/multi-cultural settings;

• Demonstrated strength and experience providing technical assistance, writing technical reports, and policy briefs targeted to decision makers;

• Experience in knowledge management and communications. Knowledge of USAID’s Collaboration, Learning and Adaptation (CLA) approach is useful;

• Prior experience working with USG-funded programs is required; strong command of USAID branding and marking strongly preferred.

• Experience in media and communications for grants making and government engagement preferred.

  Knowledge, Skills and Abilities

• Strong written and oral communication skills for high-level policy audiences.

• Strong facilitation skills required.

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The Human Resources Manager is responsible for implementation of HR Strategies, effective delivery of HR services including recruitment; management; interpretation and application of HR policies; rules and regulations; facilitation of internal procedures and process solutions to a wide spectrum of complex HR issues. The HR Manager promotes a collaborative, client-oriented approach and contributes to the maintenance of high staff morale. He/she is to support formulation of solid HR strategies and implement project human resources initiatives to attract, develop, motivate and retain the most suitable talent throughout the projects and facilitate successful performance management. 

Essential Duties:

• Review, disseminate, ensure full compliance of HR policy guidelines and country employee handbooks in tandem with local labor laws, USG rules and regulations, RTI policies, values, ethics, procedures and strategies; effective implementation of the internal control framework and proper functioning of the HR policy framework.

• Provide advice and information on RTI HR Policy adjustments, strategies, changes in rules and regulations, implementation of employee handbook, strategic use of contractual modalities, application of entitlements, change management processes.

• Disseminate HR communication, priorities, and allocated tasks; and ensure strict adherence to procedures in the area of selection and recruitment of temporary and longer-term staff.

• Organization of recruitment processes through the provision of input to short-listing process, screening of candidates, setting up and participation in interview panels including documentation processing for offers and deployment.

• In liaison with the COPs, local country insurance brokers and IDG HR Business partner or RTI Regional Office track Private Medical Insurance (PMI) expiry dates and follow up on renewals.

• Maintain HR (including non-personnel) files; track and compile the project leave schedules, setting up all staff absence by receiving and filing PTO authorizations, performing the functions of absence monitoring and recording; advise staff on their leave entitlements.

• Coordinates preparation of contracts of LOCAL NATIONAL (LN) through timely preparation and submission of personnel action forms and offer request memos.

• Conduct preliminary Job Grading for Regional HR and COP review and approval, determines eligibility for salaries, entitlements and benefits according to approved matrix, FSN and confirmed country benefits while applying Staff Regulations, Rules, and other official provisions with consistency.

• Advise on salary offers

• Provide professional advice and ensure proper staff performance management and career development focusing on achievement performance planning, documentation of reviews, and end of year performance appraisal. To ensure the deadlines for documentations and analyses are met.

• Assists in fostering of project staff learning initiatives; talent identification and growth, facilitating learning initiatives, recommending and enrolling project teams into short-term courses that are beneficial to the project and in accordance RTI University courses and individual learning plans.

• Ensures facilitation of knowledge building and knowledge sharing in the project focusing on key HR Issues; organization of trainings for the operations/project staff on HR issues; synthesis and sharing of lessons learnt as best practices in HR as well as coordinating sound contributions into HR forums and other relevant knowledge networks or communities of practice.

• Orientation and induction focal person; provides information to staff members on their employment conditions and entitlements, including on-entry briefings, facilitate LN orientation and file orientation reports as espoused in the project on orientation and induction.

• Track and update the project staff census; maintain RTI’s projects manual and Excel-based personnel database and supporting use of its information by project staff for planning and administration purposes.

• Manage staff time sheets – make on the spot checks of timesheet filing

• Facilitate administration of staff surveys such as to gauge employee satisfaction and engagement.

• Perform other duties as assigned.

Minimum Required Education & Experience

Master’s degree and 6 years of experience or bachelor’s degree and 10 years of experience or equivalent combination of education and experience

Skills & Abilities

• Strong interpersonal/relationship building skills

• Knowledge of the local labor law

• Excellent knowledge of MS Word, Outlook, PowerPoint, Excel.

• Excellent oral and written communication skills.

• Strong influencing and coaching skills

• Ability to work in a fast-paced environment and meet deadlines under pressure.

• Ability to multi-task.

• Ability to work independently and within matrix project and program teams.

• Attention to detail and accuracy.

• Culturally sensitive and respectful.

• Demonstrates commitment to RTI’s mission, vision and values.