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  • Posted: Jun 7, 2019
    Deadline: Jun 18, 2019
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    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning wi...
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    Engineer, Power Planning (Supervisory)

    Job Description    

    • To dimension power and cooling system requirements in switching and data centers, RDLUs, VGCs, FC/Connect stores, etc.
    • Seek and ensure the implementation of energy solution and Optimization that reduces operational cost to the business.
    • Support the Shareholder return strategy by developing and implementing Network Group Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
    • Help in preparing the annual budgetary plan for the unit – Power Management (CAPEX).
    • Support in the planning and implementation of strategic cost reduction and saving in Opex/CAPEX
    • Ensure strict adherence to all policies, processes and procedures of MTN for power planning systems and continuous improvement to foster efficiency.
    • Ensure that all power executions are carried out in line with standards and specification of MTN and in accordance to all national and international best practices.
    • Ensure all presentations, reports (daily, weekly, etc.) on overall power systems of the network are available.
    • Ensure accurate data base of power and cooling systems are available and updated as required.
    • Develop, implement and maintain an efficient management information system for Power Planning unit
    • Carry out audit and ensure correct application of cooling, DC and AC power solution for all standard and non-standard BTS/Tx site configurations conform to specification.
    • Seeking cost effective energy solutions and developing plans for their approvals and implementation.
    • Making necessary plans and cost estimates for all power and cooling systems projects
    • Specify and dimensioning of power requirements for installations
    • Supervise and accept power installations carried out by vendors
    • Optimize power application and use.
    • Preparing, developing and seeking approvals for budgetary plans for all M&E projects (Power and Cooling) in MTNN.
    • To monitor through site visits and data gathering from the ESS team to ensure adequate capacities are available.
    • To work with Facility Implementation team and ensure successful implementation of M&E projects and to verify all M&E designs and drawings from vendors and facility implementation consultants.
    • Plan and assist in the implementation of power and cooling system as specified in MTNN requirements
    • Develop scope of work and specifications for all M&E (power and cooling) systems
    • Verify scope of work and carry out acceptance of power, cooling and M&E projects
    • Verify and confirm proof of concepts for trials on Power and Energy initiatives
    • To reduce power and cooling related faults in the network due to poor/lack of proper planning in the Technical and Non-Technical sites & facilities.
    • Serve the Division’s internal customers and provide solutions to improve the customer experience.
    • Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviors and impact on non-compliance on bottom line results and company image/reputation.
    • Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives.
    • Support the drive for an increase in MTNN’s Net Promoter Score.
    • Ensure interdepartmental collaboration – interface with other departments within Network Division (NWD).
    • Establish and maintain relationships with all units in NWD.
    • Investigate power related issues and proffer lasting solutions to ensure customer satisfaction.
    • Laisse with Facility Implementation to review and ensure proper development and approval for all M&E free issues designs, SOW, specification and standards.
    • Liaise with network operations to identify repeated cooling, DC and AC power system faults and ensure appropriate solutions are developed to prevent future re-occurrence of such problems.
    • Develop Scope of Work and Specifications for all M&E systems (Power and cooling) and deliver them for implementation.
    • Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
    • Maintain effective working relationships with internal and external suppliers.
    • Participate in conferences, meetings, seminars, workshops etc. as required and assigned by line manager
    • Participate in MTN Group technological initiatives, RFPs, etc. as required and assigned by line manager.
    • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape. 
    • Knowledge sharing among team members.

    Job Condition

    • Normal MTNN working conditions
    • May be required to work extended hours
    • Open plan office, Facilities, Site visits
    • Travels outside working locations including site inspections, meetings, etc.

    Experience & Training Education

    • BSC/HND in Electrical/Electronic from a reputable Institution.
    • Professional membership and qualification from accredited engineering body
    • A Post Graduate qualification is an added advantage

    Experience:

    • 3-7 years of  work experience which must include:
    • Good experience in M&E designs and installations
    • Power and Cooling system dimensioning
    • Competent in Auto card application or other technical design software.
    • Data Center designs and knowledge of Tier Certification requirements
    • Technical data gathering and analyses
    • Experience in Power System Strategy
    • Procurement and contract processes
    • Supervision of power and cooling systems in a telecommunications environment would be an added advantage
    • Experience in project Management would be an added advantage

    Training:

    • Power Generation System (Solar, DC, AC etc.).
    • AC/DC Power and cooling system
    • Generators, UPS, Rectifier, Hybrid power, inverters and Regulators, switchboards, distribution units, etc.
    • Knowledge in regulations associated with standards e.g. SON, NERC, NEMSA, NESIS, etc.
    • Process documentation and analysis tool
    • Leadership and management development program
    • Cost benefit analysis methodologies/presentations
    • Technical evaluation
    • Project and Change management methodology
    • Telecom Site installation
    • Quality assurance and controls
    • Safety and quality management
    • Facility management

    Minimum Qualification

    • BA, BEng, BTech or HND.

    go to method of application ยป

    Coordinator, Service Reporting (Supervisory)

    Job Description

    • Drive performance to ensure that Service performance are measured and reported to achieve business and customer objectives to meet our current and future agreed needs of the business in a timely manner.
    • Ensure proper Business Service reporting in place.
    • Support the Shareholder return strategy by developing and implementing Information Systems Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
    • Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
    • Ensure integrity of financial disciplines within ESM environment with regard to OPEX and CAPEX
    • Participate in the assessment of resource requirements for EMS and assist in preparing the budget for IS Infrastructure operations and services.
    • Serve the Division’s  customers and provide solutions to improve the customer experience.
    • Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
    • Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
    • Drive an increase in MTNN’s Net Promoter Score.
    • Work with IS process teams and management to discuss or explain process dysfunction, causes and possible solutions and establish the approach to delivering related improvement initiative
    • End to end business performance and Financial reporting
    • Incident and Problem Management reporting and tracking
    • Service Availability reporting and tracking
    • Monthly, Weekly and Daily Business and Financial reporting
    • Regulatory and Financial Reporting in compliance to government regulations
    • Ensure that service performance achievements meet or exceed all of their agreed performance targets, by managing the performance and deliveries of vendors and partners
    • Develop, measure and report on Financial performance reporting
    • Reporting on all Service Level measurements
    • Producing ad hoc resource usage reports and analysis
    • Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
    • Maintain effective working relationships with internal and external suppliers.
    • Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
    • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
    • Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
    • Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules

    Job Condition

    • Normal MTNN working conditions
    • May be required to work extended hours
    • Local and International travel
    • Possible secondments

    Experience & Training Education

    • First degree in Business or IT related discipline
    • Fluent in English
    • ITIL Foundation certificate

    Experience:

    • 3-7 years’ experience in an area of specialisation; with experience in Business and Service Reporting
    • Experience working in a medium sized organization in Incident and Problem management coordination
    • 2  years of vendor performance management practice in a medium sized organization
    • 3 years in managing service level management process in the a large organization
    • Good understanding of methodologies and the impact of the technology in the financial system

    Training:

    • Business Reporting
    • Service Level Management
    • Vendor Performance Management
    • Business Analysis
    • Formal training on Project Management

    Minimum Qualification

    • BA, BEng, BSc, HND or BTech

    Method of Application

    Use the link(s) below to apply on company website.

     

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