Country Manager at Adexen Recruitment Agency

Job Introduction

• We are in need of a Country Manager for our operations in Lagos, Nigeria.
• The role is based from our office in Lagos, but it is a requirement of this role that the job holder will be prepared to travel within Nigeria and the rest of Africa if required.

Responsibilities

• Account manage all Nigerian customers
• Achieve sales targets and increase product and service awareness
• Manage a team of engineers and administrators
• Manage the day to day operations of the Nigerian office
• Identify, quantify and deliver significant growth in other African markets if a strategic opportunity becomes apparent
• Identify and quantify potential new product & service opportunities
• First point of contact for our in-country products and services
• Provide a high standard of service and support
• Providing a high quality customer experience through;
• Delivering product demonstrations and training using techniques appropriate to the customer
• Participating in exhibitions and seminars where appropriate
• Carry out vessel surveys when required
• Project manage installations when required
• Ensure robust management and traceability of leads
• Robust management of technical support tickets working alongside the UK support team
• Provide monthly report on progress on objectives and KPI’s and include detailed feedback.

Desired Skills and Experience

• Master's degree from a recognised university
• Previous experience in a similar position within industrial engineering / maritime / oil & gas / offshore industries
• Track record in account management
• Technical sales experience is required
• An excellent people manager
• Track record in developing direct business with key accounts
• Skill in promoting and sustaining a ‘customer first’ culture
• An expert in lead management and appropriate lead management techniques
• Proficient user of MS Office applications
• Possess confident and accomplished presentation skills with experience of multinational audience
• Problem solving attitude and willingness to continuously improve
• Strong customer focus
• Interpersonal and influencing skills
• Team Player
• Results orientated with a positive outlook