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  • Posted: Jun 4, 2014
    Deadline: Jun 30, 2014
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    Launched in March 2011, DealDey features a daily deal on the best things to do, see, eat, and buy in Lagos and Abuja. DealDey is an easy and fun way to get fantastic deals on great experiences. At DealDey we support local businesses and in return they support consumers with good savings! We want to create a "Win-Win" scenario each and every day for...
    Read more about this company

     

    Merchant Quality Officer

    Purpose Statement:
    The role holder will be responsible for liaising and communicating with merchants on product deals.

    Key Accountabilities:
    ·         Working on product Schedules
    ·         Keeping merchants informed and responding to their queries
    ·         Building strong relationships with merchants
    ·         Making mystery calls to authenticate the fine prints of deals
    ·         Manage, analyze and review the mystery shopping process
    ·         Perform other associated responsibilities as assigned

    Knowledge, Skills and Experience:
    ·         This position requires a University graduate or its equivalent with at least 1 year of working experience in a customer service function or in a similar position.
    ·         Highly detail-oriented and extremely organized
    ·         Good Interpersonal skills
    ·         Great negotiation skills and ability to network and influence people
    ·         Candidate must possess ability to multi task in a dynamic environment

    The following skills are essential:
    ·         Analytical ability
    ·         Creative imagination and problem solving
    ·         Must be Computer Literate

    go to method of application »

    Merchant Reconciliation Officer

    Purpose Statement:
    The role holder will work closely with the Merchant Payment Co-coordinator and will be responsible for reconciling invoices for Merchants & DealDey. Responsible for processing a high volume of transactions which are required to be completed in a timely, accurate, and organized manner.

    Key Accountabilities:
    ·         Research discrepancies, determine course of action and provide data to Merchant Relations as necessary
    ·         Create invoices consistent with the invoice data provided
    ·         Compare, review, and analyze invoices to the data maintained in payable system and process accordingly
    ·         Process all discrepancies, adjustments, or exceptions according to established guidelines
    ·         Send approved contracts and payment breakdown to all merchants as regards their deals
    ·         Communicate with merchants on possible takeout dates
    ·         Ensure each transaction is processed in compliance with company policies and procedures
    ·         Escalate and seek guidance for invoice transactions

    Knowledge, Skills and Experience:
    ·         This position requires a University graduate or its equivalent with at least 1 year of working experience in a similar position
    ·         Must be proficient in Microsoft Excel
    ·         Highly detail-oriented and extremely organized
    ·         Ability to prioritize workload
    ·         Accuracy
    ·         Candidate must possess ability to multi task in a dynamic environment

    The following skills are essential:
    ·         Analytical ability
    ·         Attention to detail
    ·         Account reconciliation

    go to method of application »

    Merchant Relationship Officer

    Purpose Statement:
    The job holder will work directly with the Merchant Services Manager and will be responsible for all in-house merchant enquiries and correspondences.

    Key Accountabilities:
    ·         Inform, prepare and advise merchants on their forth-coming service deals
    ·         Take records of service deals going live and those queued for next batch
    ·         Define and manage report generation, compilation and analysis as needed to support goals and objectives
    ·         Review new accounts and additional site applications
    ·         Possess a working knowledge of the deals policy
    ·         Answer inquiries and provides support to merchants with problems, complaints and product information
    ·         Maintain a good relationship with merchants

    Knowledge, Skills and Experience:
    ·         This position requires a University graduate or its equivalent with at least 1 year of working experience in a customer service function or in a similar position
    ·         Highly detail-oriented and extremely organized
    ·         Good Interpersonal skills
    ·         Great negotiation skills and ability to network and influence people
    ·         Candidate must possess ability to multi task in a dynamic environment

    The following skills are essential:
    ·         Analytical ability
    ·         Creative imagination and problem solving
    ·         Must be Computer Literate

    go to method of application »

    Sales Manager

    • Job Type
    • Qualification BA/BSc/HND
    • Experience 3 years
    • Location Not specified
    • Job Field

    Purpose Statement:

    • This role requires a proactive, motivated, organized, target-driven candidate who is able to work well in a fast-paced, team-oriented and entrepreneurial environment and who is capable of bringing the Team along.
    • The job holder will be responsible for driving the sales team in a very hands-on capacity while developing and implementing sales strategies to achieve set company sales targets.

    Key Accountabilities:

    •     Inspire, lead and motivate the sales team in a very hands-on capacity
    •     Monitor KPIs and measure performance
    •     Coordinate and conduct sales training
    •     Analyze and understand the challenges in merchant acquisition and retention and devise strategies to maximize revenue
    •     Lead by example by signing up large good quality accounts
    •     Increase merchant acquisition rate
    •     Key role in mentoring, development and retention of talented staff
    •     Assign appropriate merchant acquisition targets to team and individuals
    •     Ensure sales are geared towards achieving target profits
    •     Establish & maintain efficient relationship with new and existing merchants
    •     Preparing business intelligence analysis and reporting
    •     Analyzing, appraising and reconciling sales reports

    Knowledge, Skills and Experience:

    •     Minimum of a university degree in any discipline
    •     An MBA would be an added advantage
    •     Team lead with a minimum of 3 years’ experience in sales with demonstrated consistent success with target achievement
    •     Sales methodology, process and pipeline management, as well as detailed analysis on performance to drive change and output will be critical to the success of this role
    •     Proven ability to drive acquisition through effectively managing sales teams
    •     Proven ability to motivate individuals/teams to achieve challenging targets
    •     Sound business judgment and integrity with effective client relationships building skill
    •     Self-starter and thorough with demonstrable excellent sales, negotiation and communications skills and that can teach those to others

    The following skills are essential:

    •     Analytical ability
    •     Creative imagination and problem solving
    •     Must be Computer Literate
    •     Excellent sales and communications skills with good relationship building skill
    •     Strong analytical skills: understands and utilizes metrics relevant to role
    •     Flexibility, a hands-on approach and demonstrated ability to multi-task and think creatively

    Method of Application

    Interested candidates whose experience and competencies match the job profile should send their CV as an email attachment with the subject “Merchant Relationship Officer- DD/MS/MQO/0514” to jobs@dealdey.com

    Please note that only shortlisted candidates would be contacted. Validity: 30th June, 2014

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