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  • Posted: Apr 26, 2019
    Deadline: Not specified
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    For over 40 years, Teleperformance has been connecting customers with the world’s most successful companies. It is the global leader in customer experience outsourcing management and the trusted provider of digitally integrated business services. At Teleperformance, we combine human touch and high technology to deliver extraordinary customer experie...
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    Digital Marketing Expert

    Job Summary

    • Our client is seeking highly qualified sales professionals with strong experience in digital marketing available to work in Lagos
    • Passionate about technology, you will have outstanding interpersonal skills, and you will excel at providing digital marketing recommendations to our customers, helping them to grow and develop their businesses
    • Success in this position requires exceptional consultative sales skills, the ability to thrive in a dynamic, team-focused environment, and a desire to consistently learn on the go!

    Job Responsebilities
    As a marketing expert agent, you will have to:

    • Deliver an outstanding sales experience to the customer through your exceptional interpersonal and communication skills, professionalism and motivation.
    • Deal with customers through multiple channels (phone, email) to help them optimize campaigns.
    • Manage a large number of campaigns maintaining relationship with advertisers and ensuring they are meeting their objectives
    • Manage a high volume of accounts with a clear focus on upsell/cross-sell/activate existing and new accounts
    • Retain and grow revenue within your accounts
    • Educate clients about our products, providing advice on how to improve their campaigns, supporting the customer through the entire process.
    • Brainstorm new and creative growth strategies for digital advertising with the customer to help them improve performance.
    • Put in place clear advertising goals with our customers including entering campaign goals (KPIs) associated with CPA, ROI, ROAS, CPC, etc
    • Report, analyze, and share key quantitative metrics, trends and insights internally and to partners.

    Skills and Experience
    Required:

    • B.A/B.S Degree or equivalent sales experience
    • 1 to 3 years working in a digital marketing/sales organization with specific knowledge of online advertising products and social media
    • Experience in dealing with customers over the phone, including customer escalations
    • Exceptional verbal and written communication skills
    • Fluent in English
    • Very strong analytical and reporting skills
    • A creative and innovative thinker always willing and able to create unique solutions to problems as they arise
    • Passion for online technology with strong knowledge of the latest trends in online marketing
    • Ability to learn quickly and maintain a current, comprehensive knowledge of client’s products and services

    Desirable:

    • Experience in start-up / tech company
    • Familiar with facing challenges in an innovative and fast paced environment.
    • Demonstrated capability of being a team player who thinks as a team and is willing to share best practices to achieve team goals
    • Experience in fast paced ambiguous environments
    • Experience using Excel and Salesforce.

    Method of Application

    Interested and qualified? Go to Teleperformance on www.linkedin.com to apply

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