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  • Posted: Apr 16, 2019
    Deadline: Apr 30, 2019
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    Zerofinance is an online retailer of consumer goods such as Electronics and other household appliances, Mobile phones, Tablets and much more! We believe we provide consumers an enjoyable online retail experience through our user-friendly website. We offer a wide selection of authentic products from various reputable brands at competitive prices which are del...
    Read more about this company

     

    Credit Analyst & Collections Officer

    Job Description

    • Zerofinance is looking for a smart, motivated, and analytical Credit Analyst & collections Officer to join our Lending team. He or she will have responsibility for providing Zerofinance customers with a leading experience and a thorough credit risk assessment as they apply to pay in installments for their orders.
    • This will involve high judgment and frequent interaction with customers and internal stakeholders to ensure decisions are sound and well understood. The Credit Analyst will also support the monitoring, management and recovery of the entire receivable portfolio.
    • The successful candidate will have a strong desire in innovating processes, strong attention to detail and exceed expectations in a dynamic, fast-paced and often ambiguous environment. The position requires an individual who can work autonomously in a fast paced, highly demanding and often ambiguous environment.

    Key Areas of Responsibility

    • Evaluate credit applications – analyzing data from financial statements, credit reference agencies, application forms and other third party sources to arrive at fast, fair, and appropriate credit decisions
    • Communicate with customers – requires strong Customer Obsession as a Zerofinance representative in credit-related communication with the customers
    • Improve processes – work with internal teams to understand the systems and variables that affect credit management decisions, and drive improvements in the logic, tools and processes, with emphasis on automating tasks that are currently performed manually
    • Monitor credit performance – monitoring of Accounts Receivables with emphasis on customer repayments.Loan recovery & repossession- Handle inbound and outbound calls for past due accounts, while maintaining composure and professionalism. Coordinate and execute repossession and liquidation of loans as needed to mitigate losses.
    • Professional traits required for this position include but not limited to:
      • Exhibits excellent judgment
      • Is passionate about customers
      • Is creative, and data driven
      • Has relentlessly high standards
      • Thinks strategically, but stays on top of tactical execution
      • Results oriented

    Basic Qualifications

    • Proven Credit Risk and collections experience
    • Robust analytical skills, including the ability to dive deep into details and work hands-on
    • Ability to work in a fast paced and challenging environment
    • Be able to hit the ground running and solve your own problems
    • Be a team player, with a passion for the customer as well as the business
    • Able to prioritize and work to tight deadlines
    • Strong verbal & written communication skills
    • Strong business judgment and good instincts
    • Creative & Data driven

    go to method of application ยป

    Graduate Internship Programme

    Duration: 4 Months

    Job Details

    • The internship program is designed to provide real-world experience for fresh graduates who have completed their National Youth Service (NYSC). Our aim is to pre-select exceptional fresh graduates for internship openings in Zerofinance Limited and subsidiaries.
    • This opening is not limited to any specific field of study. The job openings cover departments like Customer service & Support, Data Entry, Digital Marketing e.t.c

    Components of the program include:

    • Hands-on experience working as a member of a specific department and team.
    • Cross-functional departmental exposures within the office.
    • Exposure to other business areas to ensure full understanding of the company’s structure and strategy.
    • End of program assessment/interview to get absorbed into the company as a full time employee.

    Job Requirements

    • Min Required Experience: Not Specified
    • Min Qualification: Bachelor's Degree/HND
    • Desired Courses: Not Specified

    Other Requirements:

    • Ability to break down and creatively solve problems
    • Flexible and adaptable at applying skills to different situations
    • Minimum of 2:1
    • Proficient in word, excel, power point, etc.
    • Excellent written and verbal communication skills.

    Method of Application

    Applicants should send their CV to: recruitment@zerofinance.com.ng

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