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  • Posted: Apr 15, 2019
    Deadline: Not specified
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    Enterprise Backup & E-mail Administrator - SIPML

    Job ID: 38961
    Location: Lagos Island, Lagos
    Job Sector: Information Technology and Services

    Job Purpose

    • The purpose of the Enterprise backup & E-mail administrator is to manage daily backup of the company data, data center tasks/activities and E-mail Administration
    • Enterprise Backup & E-mail Administrator will also assist Enterprise Systems Support Engineer in providing first level support of IT Systems.

    Key Responsibilities
    Backup Administration: Ensure that backups of Critical Applications, databases and Operating Systems are taken:

    • Carry out daily backup and restore activities
    • Configure, install, and manage data backups for applications and systems
    • Manage tapes storage and movement (location and use)
    • Ensure that restore procedures are configured and tested
    • Periodically reviews the backup policies and procedures to ensure right application settings and accurate documentations.
    • Performs daily health check and maintains desired level of success rate for the backup jobs.
    • Maintains daily records of all the backup activities including problem documentation and actions taken to resolve it.
    • Reports backup, server, and storage operational status by gathering and prioritizing information.
    • Ensure excellent Customer Service throughout the Storage and Backup Operation
    • Perform routine tasks on tapes registration, movement, storage and disposal.
    • Ensure tape handling and management is as per control process and procedure documented.
    • Follow strictly all requirements of the daily tape handling activities.

    Server and Storage Administration:

    • Carry out regular checks on the status of servers, Netapp storage, and tape libraries from a hardware and software standpoint.
    • Implement templates for standardizing all technical backup and recovery procedures for all sites
    • Upgrades backup infrastructure and improve the backup and recovery performance using latest applicable techniques
    • Regular maintenance of servers, backup software, and storage tools through the installation of software upgrades, patches, and hardware upgrades

    IT Support / Helpdesk:

    • Proactively keeps the environment with latest release update and perform root-cause analysis to resolve frequent backup failures.
    • Troubleshoot, repair, maintain, install and perform testing activities on various computer equipment, peripheral, data communication and computer network system.
    • Ensure proper reports distribution.
    • Provide first level support of IT Systems (servers, Operations systems, Applications, etc)
    • Supervise Service Providers while they are working in the data center.
    • Manage E-mail platform for the Wealth Group and resolve all issues in a timely manner.

    Data Center Administration:

    • Ensure proper maintenance of the Air Conditioning and FM 200 in the Data center and power room.
    • Ensure proper maintenance of the Central UPS and Stabilizer for the Data centers
    • Ensure that data centre physical security procedures are followed strictly
    • Fulfill administrative reporting requirements.
    • Monitor Datacenter environmental conditions and ensure they are within set limits.
    • Adhere to Data Centre rules and guidelines
    • Ensure tidiness and proper cable management in the Data Centre.
    • Uptime and availability of Data Center devices, Servers and Network devices

    Messaging and Collaboration:

    • Manage E-mail platform for the Wealth Group and resolve all issues in a timely manner.
    • Manage Active Directory platform and treat all user creation and exits promptly.

    Preferred Qualification and Experience
    Qualifications:

    • First Degree Field of Study – Systems Engineering
    • Master's Degree Field of Study – Operations Research
    • MCTS (Microsoft System Center Configuration Manager 2012), MCITP (Microsoft Windows Server 2008), MCTS (Microsoft Windows Active Directory 2008)

    Experience:

    • Up to 5 years Email Administration and Server Administration
    • Up to 2 Years Data Centre Administration
    • Ability to provide optimal IT support to departments to help facilitate meeting of the Group’s objectives

    Technical Competencies:

    • Server Management – Windows:- Refers to the knowledge and experience required to manage Windows servers
    • IT Systems:-  Knowledge and understanding of various IT systems and related configurations as applied within a specified business environment.
    • IT Support:- Ability to provide optimal IT support to departments to help facilitate meeting of the Bank's objectives.
    • Troubleshooting Ability:- Knowledge and understanding of IT diagostic tools including the replication of errors in test environments.

    Method of Application

    Interested and qualified? Go to Stanbic IBTC on careers.peopleclick.eu.com to apply
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