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  • Posted: Apr 12, 2019
    Deadline: Not specified
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    Move with Africa Do business across Africa with easy FX and B2B Payments Send and collect business payments, between Africa and the rest of the world. Immediately place a trade online, with execution in minutes
    Read more about this company

     

    Global Infrastructure Manager - Banking & Payment

    Location: Can be in Nairobi - Kenya, Dakar - Senegal, Lagos - Nigeria, London - England or Madrid - Spain

    Description

    • BitPesa is seeking a driven individual with an interest in building alternative financial infrastructure for frontier markets, hyper-organized and result-oriented to manage a fast-growing team of operations associates.
    • Working under the guidance of the Head of Strategic Growth, the Global Infrastructure Manager - Banking & Payment is responsible to manage a team of operations associates to achieve company metrics of revenue, cost of sales, customer satisfaction & operational efficiency by working closely with banks/payment processor in the country or region assigned to and internal teams (Product, Engineering, Legal, Compliance, Sales, Finance and Treasury)

    Key Performance Indicators:

    • Projects delivered in time to unlock revenue potential and improve customer satisfaction & operational efficiency
    • Cost of sales (fees to banks / payment processors / telcos)
    • Team talent metrics (talent hiring, on-boarding, performance, retention etc.).

    Key Responsibilities

    • Acquire / Nurture / Maintain strong relationships with global and regional banks / telcos / payment processors to optimize and expand our global payment infrastructure
    • Build global roadmap of infrastructure maintenance, optimization and expansion projects in alignment with revenue, cost of sales, customer satisfaction and operational efficiency metrics
    • Manage a team of 3-5 operations associates to build their own country / regional roadmap and execute end-to-end projects
    • Build monitoring systems to identify risks and ensure accountable delivery across different jurisdictions
    • Analysing data and searching for new features to constantly improve our payments product offering
    • Work closely with internal senior leadership of Product, Engineering, Legal, Compliance, Sales, Finance and Treasury

    Requirements

    • Existing senior executive relationships with global / regional banks / telcos / payment processors required (prefer candidates who has relationships across EU, Sub-saharan Africa and MENA)
    • Proven track record of delivering results despite of limited time/resources/control
    • Love finding creative and quick solutions to solving ad-hoc issues
    • Love documenting whatever you’ve learnt and make it institutional knowledge
    • Comfortable with changing priorities and adapt easily to create highest impacts for the company/ customers
    • Prior experiences / knowledge in treasury back office, various settlement systems (SWIFT, Cheque clearing, Inter-bank systems, TT, RTGS, EFT) and end-to-end FX wholesales operating model
    • English is required, Arabic, Spanish & French preferred
    • Valid work permit in the location you are applying for - We don't sponsor work permit until probation (3-6 months) is confirmed.

    Benefits

    • Be part of an international, ambitious and successful team
    • Global / regional network / exposure in FinTech / Blockchain industry
    • Diverse career growth opportunities
    • Competitive salary.

    Method of Application

    Interested and qualified? Go to BitPesa on bitpesa.workable.com to apply

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