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The British Council is the United Kingdom’s international organisation for cultural relations. The British Council creates international opportunities for the people of the UK and other countries and builds trust between them worldwide. We call this cultural relations. We build trust and understanding for the UK to create a safer and more prosperous...
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Role Type: Advisory, Policy and Expertise
Pay Band: 1 / K
Duration: Indefinite
Department: Business Support Services
Reports to: Facilities Officer, Abuja
Role Purpose
- To support in the provision of secure transportation of personnel and resources for British Council in accordance with the Organisation’s policies and standards.
Geopolitical/SBU/Function Overview
- Nigeria is one of the largest economies in Africa. It is also the most populous country with over 170 million citizens. The UK is its largest trading partner.
- Nigeria holds significant political power in the region and internationally and its society retains a positive attitude to the UK.
- There are therefore major opportunities for the UK and BC to increase influence, income and, through this, our impact by building on our strong existing relationships with the Nigerian government, institutions and customers/audiences.
- However, there are complex and substantial risks to this work i.e. security and compliance.
Main Accountabilities:
- The post holder will be based in Abuja, Nigeria and is part of a larger team of Business Support Services.
- This position will report to the Facilities Officer, Abuja.
Key Responsibilities
Accountabilities, responsibilities and main duties:
- Ensure vehicles are serviced in line with the service schedule and that periodic routine vehicle checks are made, and that defects and damage are reported promptly. Vehicles are clean and refuelled regularly.
- Carry out driving and transportation duties in relation to travel bookings, activity and event management and maintain vehicle log books, journey and fuel records.
- Clearly communicate transport arrangements and any changes to transport users.
- Delivery excellent customer service being the first contact with all British Council visitors Report to the facilities team when not driving and provide proactive support to administrative duties.. Also carry out routine mail dispatch service as may be required.
Other Important Features or Requirements of the Job:
- Periodic travel to risk areas is likely to be necessary following close liaison with The Head of Security. Regular unsocial and over-hours will be required to meet operational requirements of the post
Key Relationships
Key relationships: (include internal and external):
External:
- Visiting Consultants and partner organisations
Internal:
- All employees of British Council; Senior Management team
Person Specification
Minimum/Essential: Desirable:
- Fluency in written and spoken English - Shortlisted candidates will either demonstrate they have met the required standard through presentation of an agreed English language certificate or will be required to take the APTIS test and demonstrate a B2 level of English proficiency.
Assessment Stage:
Qualifications
Minimum/Essential:
- A valid Nigeria driver’s license.
- FSLC passed
- Secondary School Certificate Examination (SSCE) or equivalent.
Desirable:
- Training or qualification in a related discipline.
Assessment Stage:
Role Specific Knowledge & Experience
Minimum/Essential:
- A minimum of 3 years of proven experience in a similar role within the corporate sector or NGO sector.
- In depth knowledge of designated locations and road signs.
- Experience of working as part of a successful team/function.
Desirable:
- Experience of working for an international organisation in a similar context.
Assessment Stage:
- Shortlisting and/or interview.
Role Specific Skills:
Essential:
- Basic IT skills including word and excel.
- Advanced driving skills
- Customer services
- FRSC driving test
- Able to plan own work over short timescales for routine or familiar tasks and processes.
Desirable:
- Participation in previous defensive driver training.
Assessment Stage:
- Shortlisting and interview.
British Council Behaviours
- Connecting with Others (Essential)- Making regular opportunities to understand others better
- Working together (Essential)- Ensuring that others benefit as well as me.
- Being Accountable (Essential)- Delivering my best work in order to meet my commitments
Assessment Stage:
Interview and Performance Management.
British Council Skills:
- Communicating and Influencing (Level 1) Communicates clearly and effectively - Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing.
- Managing Risk (Level 1) Follows good practices - Demonstrates understanding of risk management policies and procedures and record of following them.
- Finance and resource Management (Level 1) Uses resources efficiently-
- Uses resources efficiently in own role and complies with financial rules and procedures.
- Managing People ( Level 1) Supports others- Provides support to less experienced members of the team and is aware of individual differences. Helps colleagues perform tasks and use systems and processes.
Assessment Stage:
- Shortlisting and interview.
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