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  • Posted: Mar 20, 2019
    Deadline: Apr 26, 2019
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    LS Scientific was incorporated in 2007 in Nigeria and commenced Business in 2009. With a very detailed Business Structure and large customer Base located at 65C Opebi Road, Ikeja, Lagos, Nigeria. We have NIPEX, NAFDAC and SON certificates and operate in the below Market - Water - Oil & Gas - Food & Beverage - FMCG - Education - Health - Envi...
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    Technical Service Engineer

    Job Description

    • Installation, Calibration and Commissioning of assigned equipment: Laboratory equipment and quality control equipment
    • Research and identify solutions to software and hardware issues
    • Carry out routine maintenance of laboratory equipment
    • Diagnose and troubleshoot technical issues, including equipment setup and installation
    • Ask customers targeted questions to quickly understand needs
    • Track system issues through to resolution, within agreed time limits
    • Properly escalate unresolved issues to appropriate unit
    • Provide prompt and accurate feedback to customers
    • Refer to internal database or external resources to provide accurate technical solutions and ensure all issues are properly logged
    • Carry out layout designs using AutoCAD
    • Train customers on application of assigned equipment
    • Prioritize and manage several customer requests per time
    • Follow up with clients to ensure systems/equipment are fully functional after troubleshooting
    • Prepare accurate and timely reports
    • Document technical knowledge in the form of notes and manuals.

    Requirements

    • First degree in Electrical Engineering/Electrical Electronics/Mechanical Engineering is compulsory
    • Minimum of 4 years working experience in a similar role
    • Proven work experience as a Technical Support Engineer handling laboratory and quality control equipment like autoclaves, Auto titration Units, Auto Distillation Units, Packaging Systems, general microbiology equipment, balances, HPLC, spectrophotometers, Chromatography equipment etc.
    • Hands-on experience with repair, maintenance and equipment calibration
    • Prior experience with us of AutoCAD
    • Ability to diagnose and troubleshoot basic technical issues
    • Excellent problem-solving and communication skills
    • Ability to provide step-by-step technical help, both written and verbal.

    go to method of application »

    Sales Administrator

    Job Description

    • The Sales Administrator is a supportive role that acts as an administrative support to the Sales Team
    • Support the Sales Team by managing schedules, creating sales documents, quotes and proposals, generating sales related reports for management
    • Handle and prioritize prospects and customer requests
    • Meet customer needs by proffering the appropriate solutions based on orders received.
    • Serve as liaison with other departments in the company to gather documentation and data for supporting the Sales Team as well as liaison for internal requests for the sales team
    • Maintain in-depth product knowledge of the service offerings of the company
    • Monitor sales activity and recommend improvements
    • Respond to customer complain and requests within agreed turnaround time

    Requirements

    • First Degree in Sales & Marketing/Business Administration/Fields of Applied Sciences
    • Minimum of 3years working experience in a similar role
    • Proficient with general office applications and sales software, especially Trade Gecko, Microsoft Excel and PowerPoint.
    • Prior experience using trade Gecko is an added advantage
    • Working knowledge of Sales order process and documentation
    • Accuracy and attention to detail
    • Strong organizational, presentation, and customer service skills
    • Strong written communications skills
    • Skilled as an active listener and with high level of focus
    • Ability to multi-task and adapt to changes quickly
    • Ability to identify customer needs from basic information provided
    • Self-motivated with the ability to work in a fast moving environment

    go to method of application »

    Product Sales Manager/Key Account Manager/Sales Manager

    Job Description

    • Manage a portfolio of assigned accounts and brands
    • Develop positive relationships with clients and grow our business by building successful, long-term client relationships.
    • Drive sales in accordance with the agreed portfolio and target
    • Act as the point of contact and handle customers’ individual needs
    • Generate new business using existing and potential customer networks
    • Resolve conflicts and provide solutions to customers in a timely manner
    • Supervise sales representatives to ensure business growth
    • Report on the status of accounts and transactions
    • Set and track sales account targets, aligned with company objectives
    • Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
    • Suggest actions to improve sales performance and identify opportunities for growth

    Requirements

    • Bachelor's degree in Sales & Marketing, Applied Sciences or related Science disciplines
    • Minimum of 8 years working experience in a similar Sales role and a minimum of 10 years working experience
    • Prior work experience as a Sales account manager or Sales account executive
    • Industry experience in Sales of Laboratory equipment/Quality Control equipment is mandatory
    • Previous sales experience in the following sectors Food and Beverages, Pharmaceuticals, Medical is key
    • Previous sales experience with the following equipment is an added advantage HPLC, Autoclaves and Spectrophotometer
    • Hands on experience in sales and an ability to deliver an excellent customer experience
    • Knowledge of CRM software and MS Office (Salesforce, Trade gecko, MS Excel and PowerPoint in particular)
    • Understanding of sales performance metrics
    • Proven track record and ability to initiate and deliver new deliver projects
    • Strong business acumen with a problem-solving attitude
    • Excellent communication, presentation and negotiation skills

    Method of Application

    Applicants should forward their Resume to: careers@lsscientific.com

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