Juice Production Manager at LeadHire Limited

Location: Lekki Phase 1, Lagos

Summary
The role will include:

• Serving customers, making juice bar drinks, setting and maintaining attractive displays, and cleaning and maintaining the juice bar area according to the specifications and the Health requirements.
• The person will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
• And will be responsible for supervising the day to day operations and efficient functioning of other employees at outlet.

Essential Job Functions:

• Ability to stand and walk for extended periods of time
• Ability to lift loads, and push and pull food carts

Primary Responsibilities
Customer Service:

• Provide excellent service to our guests. Give every customer immediate and undivided
• Ensure customers are satisfied and have a positive experience.
• Have a high level of presence in the bar and be confident in communicating with customers and ensure that their expectations are met and exceeded.

Third Party Management:

• Liaises with suppliers, distributors and other service providers to the store.
• Assist with ordering and stock control where necessary
• Coordinate minor repairs for assets such as ACs, juicers, refrigerators and other assets.
• Reports major repairs and maintenance work to the facility company & follow up to ensure appropriate work is done.

Inventory Management:

• Ensure that all billing and cashiering are conducted as per the required standards
• Be responsible for opening/closing Stock Management

Other Responsibilities:

• Operate equipment and serve product in the juice bar area, this includes preparing juices and smoothies and other quick meals.
• Ensure a fresh and appealing display by keeping cases, shelves, and displays clean and well stocked, while continuously checking and ensuring freshness and quality of products.
• Follow juice bar procedures to maintain supplies, storage and coolers and to track product transfers and spoilage.
• Assist with sampling program by keeping sample areas full, clean, and appealing and by sampling products directly to customers.
• Operate and sanitize all equipment in a safe and proper manner.
• Follow and comply with all established policies and procedures e.g. compliance to dress code, hygiene standards.
• Generate and send required reports to management.

Profile
Personal Skills:

• Strong work ethic and integrity
• Exceptional customer service, friendly personality and positive attitude
• Good verbal and written communication skills (English)
• Willingness to work as part of a team
• Ability to follow instructions and procedures
• Ability to sell proactively
• Aptitude to gain extensive product knowledge quickly
• Ability to visually examine products for quality and freshness
• Effective time management skills
• Proper handling of all equipment in department, including blenders, juicers, knives and other cutting equipment
• Available for flexible scheduling to meet the needs of the juice bar
• Must possess the ability to think clearly and make quick decisions
• Excellent Numeracy and logistical planning skills

Educational or Skill Qualification:

• Qualification - Degree or HND
• Proficient in the use of MS Excel, Word and PowerPoint

Experience:

• Knowledge of fruits, juice bar products and customer service experience preferred.
• At least 1 year Juice Bar Management Experience preferred.
• Female preferred.