Front Desk Officer at Corona Schools

Position Summary

• The Front Desk Officer works under general supervision and within set guidelines of the Human Resource Department and performs front desk administrative tasks and other related work as required.

Main Duties

• Responsibility for the supervision and operational management of Corona’s front desk.
• Understands policies and ensures compliance.
• Ensures that the front desk office/reception is kept at acceptable level of cleanliness, neatness and aesthetic attractiveness to offer pleasurable stay to visitors (internal and external) at all times.
• Establishes and maintains cordial human relations as is necessary to ensure acceptable information exchanges at all times.
• Maintains customer/clientele data base in line with established procedures
• Manages Corona’s switch board ensuring regular maintenance and adequate funding at all times in line with established processes.
• Administers Corona’s periodicals/newspaper supplies in line with established processes.
• Contribute to maintaining good teaming and collaborative environment.

Personal/Professional Qualities

• Excellent Interpersonal skills - Enjoys meeting people, customer oriented
• Good oral and written communication skills - Articulate, clear and accurate spoken English
• Well poised, smart and good professional appearance
• Cheerful disposition - Patient, not easily irritated, good voice
• An eye for thoroughness and attention to detail
• Able to display initiative and good understanding of policies
• Pleasant but firm - Able to contain challenges while escalating promptly to supervisor
• Disposition for continuous learning, improvement and trainability
• Office Administration and word processing skills
• Teamwork and Collaboration skills
• Applicants must reside on the Island (Victoria Island/Lekki/Ajah/Awoyaya axis)