• Customer Service Representative at Macho Nigeria Limited

  • Posted on: 8 May, 2014 Deadline: 21 May, 2014
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  • Macho Nigeria Limited is currently recruiting to fill the position of:

    Customer Service Representatives

     

    Job Description:

    •     Provide a friendly, efficient and professional customer service experience using phone, email and the web.
    •     Deal with and respond to all customers contact received by phone, email and web in a professional manner within agreed service levels.
    •     Process customer refunds using website back end system.
    •     Produce reports as requested using relevant systems.
    •     Provide operational, administrative and analytical support to the E-Commerce Operations Manager and any ad hoc tasks that arise within a busy e-commerce environment.
    •     Investigate customer issues with 3rd party partners and brands to a satisfactory conclusion.

    Method of Application

    Interested and qualified candidates should forward their detailed CVs to: machonigerialimited@yahoo.com with the subject “CUSTOMER SERVICE REPRESENTATIVE”.

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