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  • Head, Zonal Sales and Support at Stanbic IBTC Bank

  • Posted on: 11 February, 2019 Deadline: Not Specified
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  • Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

    Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

    Head, Zonal Sales and Support


    Job ID: 36839
    Location: Lagos Island
    Job Sector: Banking

    Job Details

    • Customer Channels

    Job Purpose

    • Driving the digital sales effort across all zones of the bank, working with the digital zonal sales representatives who are direct reports to this role

    The role works with the zonal sales representatives to:

    • Identify sales opportunities for digital solutions
    • Ensuring that the best solutions are deployed to clients in a value adding way
    • Ensure maximum uptake and activity on our digital channels (Mobile App, Internet Banking, USSD, Cards, POS, Ecommerce etc.) across all customer segments in line with digitization drive
    • Generating leads and cross selling other Retail Products where required
    • Providing service support and relationship management for clients
    • Ensure optimal usage and high activity rates on digital channels across all zones

    Key Responsibilities/Accountabilities

    • Identify, initiate and nurture strategic sales opportunities, partnerships and alliances with a view to acquiring and converting customers. This includes corporate and brand partnerships
    • Develop and execute acquisition strategies to maximize cross sells with existing customers across all business segments
    • Lead all acquisition efforts across the various electronic banking channels
    • Work with the marketing team to develop and implement campaigns and promotion to drive product adoption and usage
    • Work with cross functional teams (product, operations, risk) to develop custom solutions to address unique clients requirement
    • Plan coordinate and monitor sales growth on all electronic banking products

    Preferred Qualification and Experience

    • Bachelors Degree in IT, Computer Sciences or related fields
    • Relevant experience in Strategic/Project management
    • 3-4 years experience in business support, personal and business banking

    Knowledge/Technical Skills/Expertise:

    • Relevant experience in Strategic/Project management.
    • 3-4 years experience in business support, personal and business banking

    Method of Application

    Interested and qualified? Go to Stanbic IBTC career website on to apply

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