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  • Posted: May 6, 2014
    Deadline: Not specified
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    SPNS Consulting commenced business operations in 2003 as a financial and management consulting firm with the name Savvy Consulting. SPNS Consulting is wholly owned by its management team and members of staff. In September 2004, the management team decided to place special focus on three inter related business lines directing its core focus on Business Proces...
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    Client Service Executive

    Job Type: Full Time
    Min Qualification: BA/BSc/HND
    Experience:  1-3 years
    Job Field: Administration

    The Role

    • As a Client Service Executive you are often the first point of contact with the company’s clientele.
    • You are expected to receive a steady stream of enquiries via various media and in person; and typically must be able to convey in-depth information about the company and its activities in a clear and concise manner at a moment’s notice.

    Specific Responsibilities
    •    Maintain active records of clients and first-hand client contacts
    •    Answer all incoming calls, determine purpose of callers and forward business calls to appropriate personnel/department
    •    Assist in preparing service proposals and collaborate with the company’s internal departments to help improve the quality of services rendered to clients.

    Job Requirements
    •    Degree-qualified in any discipline
    •    Strong interpersonal and communication skills
    •    Ability to manage time and projects efficiently and be detail oriented
    •    Strong judgment and decision-making skills
    •    Computer literate with good understanding of software spreadsheet

    Method of Application

    Application will be welcomed from intrested candidate. Forward your resume to info@spnsng.com

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