Job Openings at Future Wox

Location: Ikeja, Lagos
Job type: Full-time

Job Descriptions

• Future Wox is seeking a versatile and creative junior-level Designer to join our team. You will work as part of a team that creates reports, product mockups, marketing materials, event branding, interactive media, and video storytelling. You will help Future Wox communicate ideas through clear, visually compelling design.
• Your primary responsibilities will include product design and mockups, as well as layout and production of print publications.

Responsibilities

• Design, layout, and produce marketing materials and other publications.
• Work with clients to create presentations, including charts, graphs, and other data visualizations.
• Design branding and mockups for products, campaigns, and events.
• Conceive and create graphics for web and other digital uses.
• Work with print vendors to produce printed materials and ensure that they arrive on schedule.
• Manage print and graphics workflow.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent in Graphic Design or a related major, or at least two years of professional design experience.
• A strong portfolio of design work.
• Excellent written and verbal communication skills and attention to detail.
• Highly creative, versatile, and willing to learn and grow in the job.
• Ability to juggle multiple projects and meet deadlines in a fast-paced environment.
• Experience with the latest versions of Adobe Illustrator, InDesign, and Photoshop, as well as with the Microsoft Office suite.
• Commitment to Future Wox's mission and goals.

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Job Description

• As a Content Strategist at Future Wox, you will work on client projects and contribute to the creation of digital experiences.
• The ideal candidate manages work efficiently, generates ideas collaboratively with other team members, presents ideas articulately and persuasively, and has professional experience, a healthy sense of humor, and a passion for content.
• The successful candidate will need to have or build deep medical subject matter expertise.

Core Duties and Responsibilities

• Ongoing collaboration with designers and other team members
• Analyze client/project messaging needs and develop relevant content strategy
• Develop content strategy for client marketing needs across varying platforms
• Create and maintain assets to support sales conversations, such as pitch decks.

Qualifications

• Minimum of 2 years of content creation or journalism experience – preferably in healthcare, life sciences or technology
• Bachelor’s degree preferably with an emphasis in communications, journalism, marketing or medical sciences
• Strong project management skills, effectively prioritizing workload to focus on the highest value activities
• Excellent written and oral communications skills
• Commitment to Future Wox's mission and goals.

Skills/Knowledge/Experience:

• Proven experience in challenging the status quo, thinking differently and challenging cultural norms with diplomacy
• Strong professional maturity and great communication skills
• Excellent writing and editing skills, as well as the ability to adopt the style, tone and voice of the business (Samples may be requested)
• Demonstrated ability to tell data driven-stories, including communicating complex analytical, medical and technical issues in an approachable way (Samples may be requested).

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Location: Ikeja, Lagos
Job type: Full-time

Job Descriptions

• As a Procurement Assistant at Future Wox, you will coordinate activities involved with procuring products, locally and globally, on behalf of the company's clients. You will expect to manage costs, negotiate contract details, and offer strategies and solutions to better manage costs on supplies and vendor services.

 Your duties will include the following:

• Conferring with suppliers to obtain product or service information such as price, availability, and delivery schedule.
• Matching purchases to client specifications.
• Estimating product pricing.
• Preparing purchase orders and quote requests.
• Reviewing quote proposals and negotiating contracts within budgetary limitations and scope of authority.
• Maintaining procurement records such as items purchased costs, delivery, product quality or performance, and inventories.
• Discuss defective or unacceptable goods or services with inspection or quality control personnel, users, vendors, and others to determine source of trouble and take corrective action.
• Expedite delivery of goods to clients.

Qualification and Experience

• Bachelor's degree required
• 1-2 years of procurement, order management, and/or business experience desirable

Knowledge Skills and Abilities

• Proficiency with MS Office suite (Expert level skills in Excel and Access)
• Strong problem-solving skills.
• Ability to work independently to prioritize multiple competing tasks
• Solid written and verbal communication skills
• Strong analytical skills
• Commitment to Future Wox's mission and goals.

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Job Description

• Do you have a passion for customer service excellence? Do you consider yourself a mentor and take pride in your leadership abilities? Future Wox is looking for a Client Service Team Lead to oversee our Client Services Team.
• The position provides leadership, guidance, coaching and development to the Client Service team members.
• In this role you will be responsible for elevating performance through educating employees on processes, monitoring inbound and outbound calls, reporting monthly individual performance stats, quality checking and conducting one on one meetings and team meetings.
• The Team Lead will excel in working in a group environment with peer interaction, training of new associates, delivering customer satisfaction, coaching and developing team members. The incumbent will also work closely with senior leadership to implement new processes and procedures motivating and inspiring the team to embrace the changes.

Responsibilities

• Identify client requirements and continue to improve client relationships.
• Lead staff by providing guidance and direction, coaching and support, quality monitoring and conducting regular performance reviews.
• Build and maintain a positive team environment that fosters trust, service excellence and talent development.
• Provide feedback to leadership to ensure success throughout the Client Service team.
• Collaborate and partner with various departments at the client site and within Future Wox
• Implement process documentation, new training procedures and work closely with team members to maximize customer satisfaction, profitability and business needs.
• Work collaboratively to support and promote the company’s values and vision.
• Develop reward, recognition and motivation techniques to maintain employee satisfaction.
• Maintain knowledge of products, processes, policies and procedures.
• Other duties as assigned.

Qualifications

• Bachelor's degree.
• 3+ years of prior leadership or supervisory experience preferably in a client service environment
• Excellent verbal, written and interpersonal skills.
• Excellent client relationship management skills
• Decisive, confident, positive attitude and experience with influencing others.
• Make decisions under pressure and able to drive change.
• Ability to be flexible, work in a fast-paced environment and take additional responsibilities to meet business needs.
• Able to build a high performing team and accountable for promoting a positive environment and service experience.

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Location: Ikeja Lagos
Job Type: Full-time

Detailed Description

• As a Client Service Associate at Future Wox, you will cultivate relationships with our clients. Additionally, you’ll develop sales proposals and collaborate with our internal departments to help ensure that our clients’ needs are adequately met. You will be expected to develop a strong understanding of our services and capabilities in order to adequately represent us with our clients.
• Within your role here, you should expect to manage time, projects and sales efficiently and be detail oriented. Additionally, you should have strong customer service and interpersonal communication skills, and solid verbal and written communication skills.
• You are expected to have strong judgment and decision-making skills, as well as strong leadership skills – you should be self-directed and be able to multitask, and be comfortable moving from one project to another.
• Above all, we're looking for talented individuals that are eager to learn.

Requirements
Qualification:

• Bachelor's degree required

Skills and Abilities:

• Excellent communicator, with solid interpersonal skills
• Resourceful
• Detail oriented (nothing gets past you)
• Proficient in Microsoft Office Suite
• Commitment to Future Wox's mission and goals.

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Location: Ikeja, Lagos
Job type: Full-time

Job Descriptions

• As Production Manager, you will be responsible for and oversee the production of our clients' projects.
• You will oversee and monitor the progress of all jobs through the agency and liaise with relevant suppliers to ensure adherence to client specifications, budget and deadlines. You will be responsible for a broad range of production categories centered around printing.
• To be considered for this role, you must have production management experience. You will understand the preparation of artwork and have an excellent knowledge of print.
• You will be experienced in print costs/estimating and have a strong understanding of process printing, large format printing, as well as product and apparel branding.
• You will be used to working under pressure and on multiple projects/clients simultaneously. Any digital experience would be beneficial.

Responsibilities

• Act as a subject matter expert in consulting with internal creative and marketing teams
• Partner with established vendors to produce materials on time and on budget
• Drive cost savings by partnering with vendors to constantly look for and present options for cutting costs
• Provide quality control and meet client expectations for all samples and finished goods
• Ensure accuracy and completeness of projects artworks
• Create cost estimates for printing projects

Qualifications

• 2+ years in production management or similar role
• Ability to work independently as well as with a team
• Willingness to be flexible with change and approach projects with a can-do attitude
• Extensive knowledge of printing service vendors and supply chains in Lagos

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Location: Ikeja, Lagos
Job Type: Full-time

Job Description

• The Project Manager plays a pivotal role in keeping projects moving internally and externally.
• You will build project schedules, forecast lead times for projects, coordinate with different teams to ensure that projects start and finish on time, that all stakeholders have reviewed and approved in a timely manner, and enforce process during projects.
• You will help create efficiency and help achieve the highest level of success with our projects.

Responsibilities

• Monitor status of all projects with Creative team
• Update status documents internal and external
• Traffic management
• Communicate and monitor project timelines
• Run Creative status meeting
• Maintain creative’s daily status document
• Work with internal and external teams to develop and maintain all project schedules
• Keep projects on schedule
• Keep schedules up-to-date
• Communicate schedule updates across all internal and external teams
• Maintain documentation of internal and external timing on project schedule milestones for future reference
• Enforce process
• Is there a brief?
• Is there a schedule, did all internal and external teams approve schedule?
• Forecast available resources
• Manages client approvals
• Understand client’s brand and style guide to give input on projects
• Consolidate client feedback for Creative team
• Track and update schedules based on approval turnaround
• Work with client to streamline approval process
• Create weekly and monthly reports
• Analyze weekly and monthly hours report and flag concerns.

Qualifications

• Project management skills
• Highly organized
• Time management
• Ability to prioritize tasks
• 3+ years of experience managing projects
• Ability to use Google Drive and Documents
• Agency or marketing experience
• Bachelor's degree.

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Job Description

• We are looking for an enthusiastic, energetic, cutting-edge art director / senior designer who will take our creative to a new level.
• The Art Director is responsible for the creative output of the company, with oversight of the creative team and creative processes; the ideation, presentation and execution of a wide variety of client creative needs; the cost-effectiveness and creative quality of client projects, and the operational readiness of the creative team. Works to direct the planning, development, and/or implementation of creative services as requested for clients.
• We are looking for a leader who has experience with ideation and the pitch process, along with creating marketing materials, event branding, interactive media, video storytelling and print.

Responsibilities

• Developing powerful and valuable connections between client’s needs, the strategy and creative work to meet those needs, while also being capable of going beyond what clients can imagine. Playing a key role in preparing and delivering client creative presentations and creative updates.
• Guiding our clients through strategy and creative development.
• Working with client services, creative and production resources to ensure that deadlines and client budgets are adhered to, and client expectations are exceeded.
• Developing, maintaining and evolving brand and creative guidelines for efficiency and consistency.
• Establishing best practice and process for cross-team collaboration, and ensure quality is monitored.
• Leading and build a team to develop engaging creative work – anything from determining strategy, to designing visual identity, packaging, content, interactive and branded experiences.
• Fostering a supportive and inclusive environment for a diverse group of individuals.
• Optimizing the creative culture within the company by celebrating the team’s work online, in industry events, blog posts, and representing the company within the design community.

Qualifications

• Previous creative department management experience, as well as the desire to lead a creative team.
• Demonstrated experience in branding and other creative work in the B2B space.
• Experience designing compelling brand systems, identities and communications across a variety of platforms.
• 3-5 years of experience in an agency-side leadership role.
• Sense of humor and egoless ownership of projects.
• Passion for simplicity and developing positive, collaborative creative culture.
• Clear, thoughtful communicator who is skilled at building consensus.
• Experience leading interdisciplinary teams
• History of leading presentations to clients, large groups and comfortable in public speaking.
• Strong portfolio demonstrating conceptual thinking and creative problem-solving.
• Experience managing multiple projects and the ability to meet aggressive deadlines.
• Strong verbal and writing skills.
• Professional, efficient, organized, detail-oriented, have excellent follow-through, and thrive in a fast-paced environment
• Commitment to Future Wox's mission and goals.
• Bachelor's degree required.