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Sales Energy Consulting provides Training, Customer Relationship Management , Recruitment, Advisory and Management Services that will give your employees the competence and energy they need to achieve outstanding performance, increased sales results and an excellent customer service. Our focus Our vision 'To be the best and most preferred sales, superi...
Experience: Not Applicable
Job function: Customer Service/ Secret Shopper.
Employment type: Contract/ Part-time/ Freelance
Qualification: OND /HND/ B Sc
Job Description:
The Responsibility of Mystery Shoppers is to pretend as Shoppers (in this case: Banks) and make enquiries and perform bank transactions with or without spy cameras.
She/He is to follow guides to be given on how to perform the service audit.
She/He will fill the form given immediate after each service, fill an excel sheet and download video where applicable.
The service must be done secretly as an undercover agent of Sales Energy and that of our clients.
Training will be available for selected candidates.
Desired Skills and Expertise:
1. Ability to communicate clearly and to observe.
2. Ability to transact, buy to make enquiries.
3. Simple use of computer to send mail, download/Upload video and to fill excel sheet.
4. Good dress sense
5. Confidentiality in covert operations
Experience: Previous Mystery Shopping Experience/ Cognate Customer Service experience/any
Job function: Supervisor.
Employment type: Contract
Qualification: HND/ B Sc.
Job Description:
The Responsibility of Mystery Shoppers is to pretend as Shoppers (in this case: Banks) and make enquiries and perform bank transactions with or without spy cameras.
She/He is to follow guides to be given on how to perform the service audit.
She/He will fill the form given immediate after each service, fill an excel sheet and down load video where applicable.
The service must be done secretly as an undercover agent of Sales Energy and that of our clients.
Training will be available for selected candidates.
Desired Skills and Expertise:
1. Ability to communicate clearly and to observe.
2. Ability to transact and buy to make enquiries.
3. Simple use of computer to send mail, download/Upload video and to fill excel sheet.
4. Good dress sense
5. Confidentiality in covert operations
6. Ability to lead and meet deadlines.
7. Online presence on the go
Experience: Previous Mystery Shopping Experience/ Cognate Customer Service experience/any. Banking experience will be an added
advantage.
Job function: Analyst.
Employment type: Contract/ Full time
Qualification: HND or BSc.
Job Description:
The Responsibility of Analyst is to interprete, analyze and script the shoppers reports and feed them into given templates and reports.
She/He is to follow guides on how to perform the analysis.
Training will be available for selected candidates.
Desired Skills and Expertise:
1. Good communication skills and strong use of English
2. Ability to transact and buy to make enquiries.
3. Good use of computer and Microsoft suite.
4. Ability to work under pressure
5. Analytical skills
6. Ability to lead and meet deadlines.
7. Online presence on the go
Contact details:
Applications, with one page resume and excel should be sent to
SalesEnergyConsulting@gmail.com (recommended) OR hr@SalesEnergyConsulting.com
Not later than 12 noon Friday May 2nd, 2014. Candidates who do not include excel details in the given format will not be considered.
Please do not send your application to the two mail boxes.
Thank you
Human Resources
Sales Energy Consulting Limited
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