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  • Posted: Dec 13, 2018
    Deadline: Not specified
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    At Refinitiv, we have a bold vision for the future of the financial community. Formerly the Financial and Risk business of Thomson Reuters, we’re now a new company built on a unique open platform, high performance products, and best-in-class data. In the face of unparalleled industry change, we’re drawing on our deep knowledge and heritage of ...
    Read more about this company

     

    Account Manager

    Req #: JREQ116310
    Location: Lagos
    Job Function: Sales

    Role Responsibilities

    • Demonstrate deep understanding of the customer decision maker’s strategies, priorities and needs
    • Maintain solid understanding of Refinitiv propositions to initiate conversations and raise interest
    • Build and embed a long term trusted advisor relationship within their accounts
    • Drive growth by expanding Refinitiv footprint within their accounts
    • Focus on maintaining overall customer engagement and expanding and retaining managed net revenue
    • Oversee all commercial activities within accounts, owning the end to end customer relationship
    • Drive efficiency in account administration (especially for lower value and growth potential accounts)
    • Manage internal and external stakeholders and maintain networks to negotiate and close deals
    • Accountable and responsible for simple order taking

    Emerging & Growth Model:

    • Account Managers Growth accounts will manage a defined book on a proactive basis
    • Account Managers for Emerging may manage a pooled book of accounts on a reactive basis
    • All Account Managers in Emerging and Growth are responsible for revenue retention (primarily), sales, and administration of their accounts

    Qualifications and Experience Required

    • Strong understanding of customers and their business model and workflows
    • Industry experience within the customer segment
    • Strong product knowledge
    • Relationship building skills
    • Selling skills (identity, develop and articulate a complex proposition/consultative selling)
    • Strong negotiation skills
    • Strong interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency
    • Problem solving--ability to understand, articulate, structure and solve client needs
    • Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization
    • Ability to collaborate with account team
    • University/college degree may be required, equivalent experience may be considered depending on position/department
    • Advanced degree may be preferred
    • Significant work experience in applicable industry and knowledge of customer workflow required
    • Proven account management, sales or marketing experience in a customer facing environment required
    • Customer relationship management required throughout all levels within an organization.

    Method of Application

    Interested and qualified? Go to Refinitiv on jobs.refinitiv.com to apply

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