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For over a decade, the NIKE Foundation, inspired by Nike's belief in human potential, has been focused on investing in girls. In 2008 the NIKE Foundation, in collaboration with NoVo Foundation, United Nations Foundation and other partners, launched the Girl Effect movement. With the support of over 150 partners in 90 countries, NIKE Foundation and the Girl E...
Objectives
The present Terms of Reference aim to improve efficiency and effectiveness of IT services leveraging the skills and capabilities of professional vendors, enhancing user productivity, knowledge and awareness. It is also aimed at improving hardware spares management and software library support for the Girl Effect Nigeria Country Office in Maitama. The service should be provided based on a fixed annual fee.
Background
Girl Effect Nigeria office is located at 1297 Ikogosi Springs Street, Maitama, Abuja. It currently has around 20 end users.
Responsibility of the service provider
The service provider shall assume full responsibility for the maintenance, operations and enhancement of the system to ensure optimal performance that meets or exceeds GEN expectations in terms of availability and responsiveness as defined by agreed service levels. This entails the maintenance, operational support, systems enhancement and upgrade, and managing the performance of the system.
The service provider shall be expected to provide the technical and advisory support to users of these systems, and to make required break-fix repairs to any component of the system so that its operational performance does not degrade below established thresholds. These entails ensuring that service availability, capacity and performance meet or exceed agreed upon service levels.
Additional Notes
Scope of the assignment
Contractual and Payment stipulations
Submission Documents
Qualification Requirement
5 years relevant experience in provision services in nature, scale and complexity commensurate with present terms of reference. The company must have at least three similar contracts preferably international/intergovernmental organizations. Evidence of these contracts are required: references from other clients are highly welcome.
Interested firms should submit their Proposals including company profile to nigeria@girleffect.org
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