IT/Telesales Executive at Ascentech Services Limited

Location: Lagos - Mainland

Job Responsibilities

• Contact potential or existing customers to inform them about a product or service
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Person Specification

• B.Sc/HND in an Engineering discipline.
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• A maximum of 4 - 5 years of cognate work experience is a MUST.
• Excellent communication and interpersonal skills.