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  • Posted: Nov 29, 2018
    Deadline: Not specified
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    The Beat99.9 FM is a commercial English-medium entertainment, music and information radio station targeted at an informed audience in the 15-35 age group and generally those who are young at heart. It is a full-service station broadcasting entertainment news, topical news, traffic, sports and weather information. All these elements are rolled into our hot an...
    Read more about this company

     

    Customer Service Executive - Front Desk

    Details:

    JOB SUMMARY

    RECEIVE VISITORS

    • Greet visitors appropriately
    • Determine visitors needs in a professional manner
    • Maintain visitor register
    • Offer refreshments to visitors where appropriate
    • Direct visitors to contact person/appropriate meeting room
    • Ensure backup when absent from reception table
    • Ability to maintain composure with difficult consumers. Must remain professional at all times

    ANSWER PHONE CALLS

    • Answer phone calls in a timely and polite manner
    • Determine purpose of the call
    • Deal with visitors queries and provide correct information
    • Attracts potential customers by answering product and service questions; suggesting information about other products and services.

    MANAGE MAIL

    • Reply electronic mail and sort all paper mails accordingly.
    • Prepare outgoing mail for pick up or courier
    • Organise courier deliveries
    • Perform live chat and email correspondence with customers.
    • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

    MONITOR SECURITY

    • Monitor people coming & going through the reception doors
    • Issue visitor passes where appropriate
    • Be aware of & report suspicious activity.

    SUPERVISION

    • Supervise the office janitor’s/cleaner’s activities
    • Ensure the offices are kept clean
    • Supervise the office vehicles – cleaning, fueling, service schedules and renewals.

    ORGANISE MEETINGS

    • Book meeting room
    • Inform participants
    • Set up meeting with necessary refreshments & equipment
    • Organise catering for meeting

    SECRETARIAL SUPPORT

    • Prepare correspondence & documents
    • Organise mailings
    • Schedule & follow up on appointments
    • Maintains customer records by updating account information.

    RECEPTION AREA MAINTENANCE

    • Keep reception area clear & neat
    • Maintain & organise reading material

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    Marketer - Business Development Officer

    Job Description

    • Business Development officer.- Marketing
    • Be able to market and build customer base
    • Market and grow company's leasing and investment products suite.
    • Develop strategies for business expansion and synergy across industry groups.
    • Identify potential growth areas in the economy and the inherent opportunities
    • Manage the annual financial budgets.
    • Develop and deepen a multi-channel product sales strategy.

    Qualifications / Requirements

    • A Degree in a relevant field.
    • Minimum of two years’ experience.
    • A good understanding of the Leasing industry and the available products
    • Good knowledge of Microsoft office suite (especially Excel application).
    • Excellent written and verbal communication skills and a good command of English Language.
    • Good team player, versatile, confident and articulate.

    go to method of application »

    Dispatch Riders

    • Job Type
    • Qualification
    • Experience None
    • Location Lagos
    • Job Field Driving 

    Dispatcher Job Duties:

    • Transporting and receiving items quickly by motorcycle. Items can include packages, letter, legal documents or messages.
    • Collection of Deliveries
    • Keeping record of daily visits in the vehicle log books
    • Carrying out any other duties as directed by the Company
    • Arranges and verifies items to match orders
    • Protects organization reputation by keeping pricing, and credit-limit information confidential.

    Dispatcher Skills and Qualifications:

    Senior High School Certificate, Documentation Skills, Informing Others, Listening, Verbal Communication, Multi-tasking, Reporting Skills.

    Job Requirements:

    • A minimum of a Senior High School Certificate
    • Must be physically fit & a skilled rider
    • Fluent in English
    • Highly professional and able to work independently
    • Ability to adhere to deadlines and work under pressure
    • Polite and able to get along with people
    • Have a mature attitude
    • Have good literacy and numeracy skills for delivery and expenses records
    • Have good knowledge of Lagos routes is an added advantage
    • Have the ability to read and follow guides, plan and learn routes

    go to method of application »

    HR Business Partner


    Job Description

    • The HR business partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units.
    • The position serves as a consultant to management on human resource-related issues.
    • The role assesses and anticipates HR-related needs.
    • Handle payroll and all employee related regulatory reports/returns
    • Consulting with line management and provide daily HR guidance
    • Analyzing trends and metrics with the HR department
    • Resolving complex employee relations issues and address grievances.

    Qualifications

    • Good first degree in any of the Social Sciences
    • CIPM minimum
    • Other HR certifications required as an added advantage.

    Required Competences:

    • Good communication skills
    • Good presentation skills
    • Good understanding of the HR function in a Management Consulting Business
    • Employee Relations skills
    • Leadership skills
    • Good understanding of relevant laws governing people in the work place
    • Must be conversant with all regulatory returns and timelines
    • Must be proactive and have good initiative
    • Must be able to relate the HR function to performance management within a business environment
    • A good knowledge of the Leasing industry is an added advantage
    • Conversant with Health and Safety laws.

    Method of Application

    Applicants should send CVs to recruitment@bellforteconsulting.com

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