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  • Posted: Nov 26, 2018
    Deadline: Not specified
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    MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the productivity and profitability of our customers. Since its launch in 2010, MainOne has developed a reputation for highly reliable services to become the preferred provider of wholesale Internet servi...
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    Product Analyst

    Department: Commercial
    Job Type: Permanent

    Job Responsibilities

    • The Product Analyst will be responsible for the development of dynamic connectivity products and serve as the primary product expert.
    • He will lead new connectivity product definition, design, development, business case and customer engagement, in addition to development of processed for the assigned products and evolution of the product development road map. Connectivity products inclusive of FTTx, Managed wi-fi and Value Added Services

    Other Responsibilities include:

    • Oversee and coordinate marketing intelligence, manage the collection, description, analysis and prioritise requests for connectivity product functionality from customers and prospects
    • Support marketing, sales and support through leading the development and maintenance of various technical marketing collateral including application notes, FAQs, product notes, user guides, presentations, demos, and online marketing content
    • Develop support resources and training for sales, customers, manuals, and technical support.
    • Manage the business case and go-to-market plans, including relevant budgets and break-even analyses.
    • Document and report problems and recommend solutions/improvements.
    • Develop hands-on, in-depth knowledge of competitive products and maintain technical analysis of competitive strengths and weaknesses
    • Analyse product portfolio and customer behaviour to determine enhancement opportunities and formulate customer stickiness and retention strategies.
    • Manage all processes and approvals for launch of new products and ensure compliance with laid-down policies and procedures.
    • Serve as liaison between commercial and technical teams ensuring proper interpretation of business requirement.
    • Manage relationships with vendors and strategic partners ensuring their clear understanding of the product development scope and our business requirement.
    • Monitor competition and maintain a good knowledge of their products and product development strategy.
    • Participate in product performance bench-marking activities.
    • Perform product demonstrations at trade shows, online seminars, and other events.

    Qualifications, Skills & Competencies

    • At least  5 years’ experience in Telecommunications, Engineering or the ICT industry with 3 – 4 years’ experience in product development
    • Bachelor's Degree in Engineering, Computer Science or Information and Communication Technology

    Demand on the Job

    • Excellent organizational skills
    • Strong project and self-management skills and ability to multi-task.
    • Passion to understand the market needs and find innovative solutions to them.
    • Well-informed of the market competitive structure, industry practices and regulation.
    • Strong analytical and problem solving skills; ability to identify root cause and develop solutions
    • Ability to follow a prescriptive design process and to work within the allotted project time limits
    • Possess a unique blend of business and technical savvy; able to identify trends and create relevant products.
    • Demonstrate good attention to detail and results oriented; demonstrated track record of proactively establishing and following through on commitments.
    • Strong presentation and communication skills and the ability to translate technical concepts to field sales teams, technical and non-technical customers, and C-level client contact

    go to method of application ยป

    IT Network Administrator

    Department: Corporate Services & Development
    Job Type: Permanent

    Responsibilities
    The IT Network Administrator will be responsible for the following:

    • Network Documentation skills.
    • TCP/IP network design and configuration.
    • Sound knowledge of TCP/IP, IPv4 and CIDR
    • Hands-on experience in Routing protocol, OSPF/EIGRP/BGP.
    • Basic understanding of network service: DHCP, DNS, Proxy, NAT etc.
    • Hands-on experience in Enterprise wireless implementation.
    • Hands-on knowledge of Cisco routers/switches and Cisco/Fortigate Firewalls.
    • Experienced in working with Cisco Identity Services Engine Cisco ISE.
    • Liaise with vendors and other IT personnel for problem resolution.
    • Good understanding of Voice over IP technology and Cisco CUCM (Cisco preferred).
    • Monitor performance and ensure System availability and reliability.
    • Monitor System resource utilization, trending, and capacity planning.
    • Provide Level-2/3 support and troubleshooting to resolve issues.
    • Ability to demonstrate knowledge of IT security skills in Encryption, Endpoint protection, Email protection.
    • Select and implement security tools, policies, and procedures in conjunction with the company’s security team.
    • Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
    • Perform network maintenance and system upgrades including service packs, patches, hotfixes and security configurations.
    • Basic knowledge of Microsoft Active Directory Infrastructure, Windows server operating system DNS, DHCP and Microsoft Exchange Servers.
    • Work within the established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.

    Qualifications, Skills & Competencies

    • A minimum of BSc/HND.
    • A degree in Computer Science Electrical/Electronics Eng or in a related discipline.
    • 3-5 years experience in designing, implementations of LAN/WAN networks, database and Network/Cyber Security industry experience.
    • CCNP in Routing & Switching or Security is an added advantage.

    Demand on the Job:

    • Strong analytical and planning skills.
    • Technical & Professional proficiency.
    • Strong coaching and team leadership skills.
    • Excellent problem solving and troubleshooting skills.
    • Excellent customer service orientation.
    • Vendor relationship and negotiating skills.
    • Business communication and project management skills.
    • Ability to communicate effectively with relevant areas of the business.
    • Excellent knowledge of and experience with Information systems (Unix/Linux, Windows AD, ERPs, LANS/WANS, Windows Server Environment, Microsoft SQL Server, Microsoft Exchange, Internet Information Services, Oracle, Web design, software development languages and backup systems).

    Method of Application

    Use the link(s) below to apply on company website.

     

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